Firestone Complete Auto Care

Nov 15, 2024

Great customer service!

Nov 12, 2024

The staff did a great job of tracking down the tire I needed and getting it there the same day. Additionally, they were over $100 cheaper than Discount Tire. I really appreciate their efforts.

Nov 10, 2024

Firestone Complete Auto Care Miramar always provides great customer service and is quick. On multiple occasions, they have gotten me in on the same day or the next and provided a fast turnaround on my cars, allowing me to pick them up within a few hours of drop-off.

Nov 10, 2024

I have been coming to Firestone in Miramar for the past 4 years. Their service has always been outstanding and the staff are always there to assist with any issues or questions. They are thorough and quick.

Oct 27, 2024

Very helpful and knowledgeable staff, easy to work with. A bit on the pricey side though.

Oct 17, 2024

They are always willing to take the time to explain different aspects of my car. They are also timely and great to work with. 10/10!

Sep 17, 2024

My Firestone Auto care visit was amazing, they were able to find and fix the problem quickly and efficiently.

Jun 17, 2024

Great place to get an efficient service on your vehicle at a reasonable cost. Everyone is friendly and supportive through the process.

Jun 17, 2024

I bought tires here. Since then, the service rotating my tires every 6 months and fixing multiple nails in my tires has been great! Tynia and the other workers have been super accommodating and friendly!

Jun 17, 2024

My concerns were listened to, and even let me work in a loose tire I brought with me. Helped me pick out a new tire, and said to let him know when I'm ready to replace the other 3 tires on my project so he can have the matching set available

Jun 17, 2024

The staff were amazing, especially the manager, she was so amazing. The process was quick and easy. I'll never go anywhere else again.

May 17, 2024

Firestone website indicated this was the closest shop, so I made an appointment for the next day after having to enter my car information five times which didn't actually make a booking. Instead, I was told I would receive confirmation. Four hours later and no confirmation. So, I called the shop. After waiting on hold I learned that now they were booked until the next day. So I agreed and made the appointment. Over the phone I only had to give my details once. However, once my appointment was made they asked me if I had base clearance. What? Why? Really? This wasn't information on the website. Although with the look and feel as if it was made by the CEO's nephew in junior high because 'he's good at computers', this shouldn't be too surprising... however given this is clearly a known problem at this store given other reviews here, this might be something that should be incorporated into employee training and be a question introduced earlier in the appointment reservation process along with showing them how to transfer the call to another store so customers don't have to return to that wretched site to try and find the next closest shop. Firestone has a good reputation for doing alignments and I finally was able to get an appointment over a day and a half later than the initial one never confirmed for a shop I wasn't unable to access anyways. All I can say is that I am paying in cash because I have serious doubts as to Firestone's ability to meet PCI data security standards.

May 17, 2024

Friendly service. Always willing to check provide inspection feedback. Quick service and fair price.

Apr 17, 2024

Great employees and service! One of them showed me how to fix a part and saved me hundreds of dollars

Apr 17, 2024

Tynia is absolutely fabulous. She is always so professional and friendly. She is why I go out of my way to go to this Firestone location. You are lucky to have her as an employee. Great job to Tynia and the entire crew at Miramar location.

Mar 17, 2024

Needed brakes and rotors for a 17 year old Honda CRV with 97,000 miles. The work was done quickly, correctly and at a reasonable price.

Mar 17, 2024

This guys on the base have consistently been awesome!

Mar 17, 2024

Tynia was really helpful to get me in same day. Also to give me the best deal. I purchased (4) new Firestone tires and got an alignment done. I’ve been coming to Firestone since June 2015 and have NEVER had any issues!! I live that I can “drive a Firestone” in my ‘08 Silverado.

Feb 17, 2024

Awesome customer service and highly recommended

Feb 17, 2024

Great customer service and excellent work repair service!

Feb 17, 2024

Very professional great service vehicle was reay on time as promised.

Jan 17, 2024

Fast service and extremely nice customer service

Dec 17, 2023

Would have been nice if they let me know they are in a military base... I'm a civilian so obviously can't take my car there! They called me to reschedule my appointment and didn't bother letting me know.

Nov 17, 2023

Convenient location since I worked on base and access is not an issue. Called on a Sat to make an appt for a diagnostic and was given a Thurs appt at 7:30a.(today). Arrived on time, checked in with no issues and left my vehicle there..... .2 hours later, I notice my vehicle is parked in the back lot, so I inquire the status and answer from Debra was the diagnostic tech doesn't work until 9am. I asked why I was given a 7:30a appt and she had no idea, even though she made the appointment.... I left, did a quick Google search for diagnostic service near MCAS Miramar and fortunately found a car repair shop, right on Miramar road. No appointment necessary, easy breezy. Dropped my vehicle off, the diagnostic was $95 bucks as compared to Firestone $115,. Got my vehicle problem resolved and out the door in 90 minutes. I always had nothing but great service and experience with Firestone, in several states. This location does not meet that standard in my objective opinion. Would not recommend. The off base competition does a much better job and more reasonable.

Nov 17, 2023

Drove 2 miles on a flat just for them to be closed when the website and their door to said they were open…..gotta love military businesses

Nov 17, 2023

Great prices especially for military. The folks here were very kind as well.

Nov 17, 2023

Great service

Nov 17, 2023

It’s always a pleasure bringing my vanpool vehicle into the MCAS MIRAMAR Firestone. They are always fast, friendly, and accommodating. Thanks Debra

Nov 17, 2023

Nice people and good prices.

Nov 17, 2023

Someone here got complacent and didn't screw in my splash guard properly. And now I need to replace it because it came undone from the front while on the freeway and dragged until I could pull over off of the freway.

Nov 17, 2023

Trustworthy people who do good maintenance.

Nov 17, 2022

They were cool.

Nov 17, 2022

Very professional and knowledgeable staff. Thank you!