Firestone Complete Auto Care
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Review highlights
"I wish I had gone here first thing when my car broke down. They found and fixed the issue same day and prices were very good"
"Good service, polite staff, bought set of new tires."
"Have been using this location since they opened to do work on our vehicles."
Overview
Categories
Tire shop, Auto air conditioning service, Auto repair shop
Directions
2424 N Greenwich Rd
Wichita, KS, 67226
Phone number
Call: (316) 665-4083Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM
Description
Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Wichita, KS located at 2424 N Greenwich Rd. From tire sales to maintenance and repairs, we offer comprehensive solutions for every make and model. Keep your vehicle running smoothly with services like oil changes, brake inspections, and engine repairs. If you're a Wichita resident and want to experience reliable and affordable auto care tailored to your unique needs, schedule an appointment online and or visit us today so our expert team can take care of your vehicle and get you back on the road.
Reviews
Nov 15, 2024
Very knowledgeable and kind. Make you feel comfortable waiting. Have gone there for 6+ yrs and will continue.
Nov 08, 2024
Slightly less expensive than Costco, and much more convenient and customer friendly. Personable sales associate. He advised me that the tires I selected were available, but were being discontinued and I would be unable to match in the future if desired. He pointed me to a comparable and less expensive Firestone product. I accepted the free wheel alignment check. It came back showing so little deviation that the sales associate advised it did not justify expense of an alignment service.
Nov 06, 2024
Thank you for your service 🙏🏾.
Oct 06, 2024
Awesome experience!! Will definitely be back!!!
Oct 06, 2024
Joseph had great customer service. Only took about 30 minutes to get my oil changed.
Oct 06, 2024
Nick is so easy to work with and he is always pleasant. He answers and questions that I might have or gives explanations before I even ask. Friendly and always looking out for my best interest!
Oct 06, 2024
The Friendliest and most helpful staff
Oct 06, 2024
The service at the Greenwich location is awesome. Aaron and Jason do a great job of getting our vehicle in and getting it fixed. They kept us informed of the progress as it is happening. Have been using this location since they opened to do work on our vehicles. No reason to go anywhere else.
Oct 06, 2024
a GREAT experience! we had an enterprise rental in-need of some maintenence & i was met with awesome service! would recommend!
Sep 06, 2024
DO NOT DO BUSINESS with them. We have been coming to this location 15+ years mostly for oil changes. No complaints. We recently had front brakes and rotors put on. Within a few days after this, we noticed front brakes not releasing. Brought it back in and was told the brake line had collapsed burning up the new rotors, pads and fluid. We suspect foul play that the brake line collapsed just after the repairs were done. We will NEVER GO BACK. We do not trust Firestone after 15 years. I am very sure there was foul play. Very disappointed.
Aug 06, 2024
STAFF EXPLAINED THE DETAILED INSPECTION SHEET THOROUGHLY AND WENT OVER WHICH FINDS WERE MOST IMPORTANT
Aug 06, 2024
The staff moved quickly. The staff was very friendly towards me while I was waiting and explained the diagnostic well so I could understand while they were trying to help me save money on my repairs. Very fair pricing. The computer system had some issues with my account but the staff were very flexible with me and solved the issue very quickly while making it convenient for me. Very satisfied.
Jun 06, 2024
10/10 experience. Van was having massive issues mid-tour and they took great great care of us. Recommend going 100000%
Jun 06, 2024
Always do a great job and are honest. Decent prices too!
Jun 06, 2024
Fast friendly and knowledgeable
Jun 06, 2024
Honest business. You can trust them. Quick service.
Jun 06, 2024
The staff was super friendly and helpful in explaining the issue and helping in resolving it. Went above and beyond what was required
Jun 06, 2024
This location in particular ALWAYS takes care of me. Fair pricing and great service.
May 06, 2024
04/17/2024 - Easy to schedule tire service appointment by phone. Courteous, helpful Service Representative Juan provided an accurate cost estimate and completion time. I was able to leave my tires needing service and received a call when service was completed. Juan helped load my tires into my truck. I definitely recommend this Firestone Service Center. Thank you.
May 06, 2024
I was on my way to central Texas and had a blow out on my trailer. These guys got me a replacement tire asap. When I got back to my trailer I noticed that the blowout caused damage to another tire. I limped back to the shop and they replaced that tire very quickly too. These guys had a can do attitude and did an excellent job !
May 06, 2024
Very rude customer service. Never go to this one I'm a regular at derby and maize firestone for a reason. This location is unkind and bare minimum effort for the customer needs mindset. Will be going to my regular firestones for now on. Just tried this one out because I moved closer to this location and had high hopes. So sad .
Apr 06, 2024
By far the best experience we have ever had with getting our car fixed. The guys were very through with the inspection of our vehicle. Kept us informed on the issues and what all needed to be done. They even offered to fix another issue they noticed that was not related to our initial concern. They were very fair with prices and looked for as many discounts they could apply to help lower our cost. So very thankful we for all they did to get us back on the road. Would highly recommend them and we will continue to take our cars to them.
Apr 06, 2024
Car repair was completed on time and ready to pickup when I arrived. All employees were very knowledgeable!
Apr 06, 2024
Have gotten my run flat tires for my mini cooper hear for the last 6 years and now there are none to be found, size 195 55 16, not sure why a nation wide tire center cannot get these tires?????
Feb 06, 2024
Other than the dealership for warranty issues this is the only place I take my vehicles to be serviced.
Feb 06, 2024
Straightforward, professional, easy to get in for repair and diagnosis. Replaced broken wheel studs and two wheel bearings for me on a. 2018 Subaru
Jan 06, 2024
Easy scheduling, quick service, text when car is ready. No needless upselling. They made service recommendations without pressure to do right away.
Jan 06, 2024
Love this place clean friendly and professional
Jan 06, 2024
Quality oil changes with great services as needed.
Jan 06, 2024
The staff is honest and communicates well. They stayed open about 10 minutes for me to pick up my car after closing time.
Dec 06, 2023
Absolutely the best in town, they are dedicated to making it right.
Dec 06, 2023
Waitress was friendly to the customer
Dec 06, 2023
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