First Choice Car Care

Jul 27, 2024

Never get your car repaired there. Matt is obnoxious and dishonest.

Jun 27, 2024

Family and I have been using for years. Great reliability and honest pricing with amazing staff

Jun 27, 2024

I brought my car to First Choice around 10:30 AM because it had a MILD shaking when I was waiting on a traffic light ONLY. Otherwise my car ran smoothly and like silk, it had no abnormal notices and no smoke was coming from the exhaust. They plugged their OBD and the computer didn't show any problems. The engine light NEVER came on. Eric the mechanic drove the my car and said the coil on position 3 needed change. Matt, the owner said I could go home and he will call me back. Without me getting into an agreement they entered my car inside and proceeded to unsamble on the engine. I was horrified that I could not go home soon or get my car back soon. For more that I wanted a definite answer about price and timeframe work they would not say. Finally I got a ride home. I called back a couple of times with the same answer that was unsatisfactory. The following day the same no phone call from Matt, no anwer.I kept on waiting and couldn't wait anymore. When I arrived they had my car elevated on the auto lift. They wanted to change my catalytic converter. They had done something to the catalytic converter that when the car ran it heated til became red. My car didn't have a problem that they said and most surely they had created a situation. I got really mad and demanded my car back. They said they completed the coil problem. I paid $1,193.77 to be able to get my car in HORRIBLE condition, shaking badly and throwing a lot of smoke and making explosive noises through the exhaust that my car did not have when I brought it to them. Anyways I didn't want them to touch my car again anymore . If you want to have a horrible experience like mine, be my guest and go there to fix your car. At this moment I am thinking about putting a claim with the proper authorities.

May 27, 2024

Excellent customer service

May 27, 2024

The best car repair Period!!! These guys are the best !! Caring and very quick !!

May 27, 2024

This is the only mechanic that I bring my truck, van & car to. I've never been disappointed.

Apr 27, 2024

The owner and his employees are wonderful people. They always so a fantastic job and have reasonable rates. Definitely recommend Matt and his team!

Dec 27, 2023

Had a pleasant time waiting on my car to be inspected by hard working professionals, very short staffed. Cream floats under duress. I trust them with my car and am happy to pay them with my own hard to come by dollars.

Dec 27, 2023

I've been a customer for over 20 years. Matt (the owner) and Madd (shop manager) are both very knowledgeable. As a single female I have found that the work they do is both thorough and accurate and I trust them implicitly, even bought a used car from Matt. Highly recommend.

Nov 27, 2023

Friendly owner, knowledgeable mechanics.

Nov 27, 2023

Great service Matt is the best

Nov 27, 2023

Went there for a motorcycle inspection. Very nice & friendly owner! Will bring all my cars there for inspection from now on..

Nov 27, 2023

Friendly and quick nice oil change

Nov 27, 2023

Great job on my chevy put my fender up back in alignment. Thank u

Nov 27, 2023

I just have to say, Matt is probably the best mechanic I ever met. He has a degree in engineering. So he won't BS you when he gives you his diagnosis of your car. I would take my cars to him since I was a teenager. I'm 40 now and moved away from Houston, but always wish I was still there to even just talk to him. He's such a good guy and I wish him the best. Don't bother going anywhere else. He runs a great shop and always makes sure he has honest, smart and hardworking mechanics there.

Nov 27, 2023

Matt and Madd are the Best!

Nov 27, 2023

When I first walked in, it was a little after 5pm. The man behind the countertop sounded and acted as though he had a bad attitude so I almost decided to walk back out. Then when I looked around the shop as well as on the outside I became a little uncomfortable and I almost decided to walk out anyway. Uhhh, I think I'll just stick to my original place where I go to get my car inspected. Thanks, anyway. Two stars because he at least agreed to look at my car.

Nov 27, 2023

very professional and very knowledgeable

Nov 27, 2022

Excellent service!! He is great person very honest so generous and gives a great service.

Nov 27, 2022

Friendly service

Nov 27, 2022

Friendly service been going here for almost 25 years

Nov 27, 2022

Good

Nov 27, 2022

Good service and reasonable cost

Nov 27, 2022

Great place. Matt warm hearted person. Top of the line maintenance and a good place to buy a good used car. I have done business with Matt for 22 years. Not cheap but the best

Nov 27, 2022

I have some mechanical ability but there are times I need the Pros to do good work at a fair price. These guys at 1st Choice are great. I recently had a vehicle that had intermittent sensor problems - very hard to diagnose. Maddy listened to my description of the problem and worked with me to figure it out. Good prices and very honest No problem recommending them - would send friends and family there.

Nov 27, 2022

I was charged about $350~ just for 6 spark plugs. The car is starting to have the same issues that I brought it in with, didn't even get an oil change at that price. Please save your money and go elsewhere.

Nov 27, 2022

Terrible experience and I will not come back to this shop again. Matt charged me 250$ to repair my AC. By the time I came back for pick up, his assistant was in and he made me pay 285$ instead of $250. They kept me in the office and ended up making me to pay for the service when they did not do anything on my car. He pretentiously saying, this car Ac was working before. I felt so bad, sad and still feeling the same. This guys took my money for nothing. He suggested I should change the compressor for $1300 when they have charged me $285 for nothing . 😢

Nov 27, 2022

These guys are on top of their game! Thorough, knowledgeable and kind- just what you want from mechanics, actually that's what you want from anyone. My wife and I are incredibly grateful to have stumbled across them.

Nov 27, 2022

They are overall good with their pricing and labor but I would suggest check couple more places before you get a major repair from these guys. I believe they are good when it comes to basic stuff but if it's a major thing they tend to work around the fix and only focus on shortcut. They fix one thing but another thing pops up weeks later if the issue has multiple steps to complete which they dont mention upfront.

Nov 27, 2022

They are really professional in their job and they never try take extra benefit from you. They just offer you what you need to fix.

Nov 27, 2022

Very reasonable, accurate, polite and straightforward. I didn't feel intimidated or like I was being scammed because I'm a woman. They even recently completed a very diagnostic report for me! So grateful to this shop and will remain a returning customer for years to come!