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First Class Auto Glass

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4.4
(23 reviews)
Review highlights

"… claim. They were fast and clean. They each have a decade or more of experience doing this. They have frequent and thorough communication. I could not have asked for a …"

"Great work on my new windshield, great prices!"

"AWESOME SERVICE these people really know their craft and are VERY FRIENDLY."


Overview

Categories

Auto repair shop


Reviews

Nov 07, 2024

I recently had an excellent experience with First Class Auto Glass. Scott was easy to deal with & got me scheduled right away. I made the appointment on Thursday afternoon, & they came out the very next morning to my location. The team was prompt, professional, & efficient, installing my new windshield while I was working—super convenient! They finished up quickly, & the whole process was smooth & hassle-free. Truly first-class service—I highly recommend them!


Oct 07, 2024

Been calling all day. No answer.


Oct 07, 2024

Great work on my new windshield, great prices! Great customer services!


Oct 07, 2024

Super happy and truly First Class indeed!! Best place to use by far and $150 less than safelite. Upfront and non deceptive pricing like that other national company that baited me with $500 quote just to get the appointment then the final bill was going to be over $900. Happy that I asked for a cost breakdown before showing up. Thank you First Class Auto Glass!!!


Aug 07, 2024

Very satisfied. I was given a 4-hour time frame, between 10:00 a.m. and 2:00 p.m. Sam called me at 9:37, got to my house at 9:45 and was done with the installation at 10:05. Amazing! I'm extremely satisfied with First Class Auto Glass. Great price and excellent work. A very professional company and pleasant to deal with. I highly recommend them!


Jun 07, 2024

Called and made an appointment, showed up a little early and they got me taken care of. Good service and quick turn around for my windshield!


Jun 07, 2024

The person in this vehicle at around 3:45pm on 5/14/2024 around the Sunset Station area was driving like a literal maniac. Newsflash: your car comes with turn signals and it's extremely dangerous to go 60 in a 45 swerving all over the road with large pieces glass in your trunk. I mean come on. Use your brain. Fire this person immediately.


May 07, 2024

Nothing but a great experience after a nightmare with safelite. From my initial phone call to the actual service at their location they were fast, reliable, and professional. I was the first appointment of the day and they had me out of there in under an hour. I support this business and will be recommending anyone I can to them.


Dec 07, 2023

Cannot say enough great things about this place. The first call, I was given all the information I needed. They scheduled me the same week, no wait. Waiting room was comfortable. Team really seem to get along and enjoy working together. Would definitely recommend.


Dec 07, 2023

Company is a little disorganized. All in all, the price was reasonable and the technician Samuel was GREAT. Just make sure you have a flexible lifestyle to accommodate the disarray of scheduling! And keep your head on a swivel for nonsense charges 🙄


Dec 07, 2023

First Class Auto Glass did an awesome job replacing the side moulding on my previously replaced windshield. I bought a used vehicle and the moulding did not rattle until driving over 65mph. The dealership would not repair since previous owner replaced the windshield. First Class Auto Glass was able to replace the moulding in less than 15 minutes for a very reasonable price!!! I highly recommend First Class Auto Glass!!!


Dec 07, 2023

First Class all the way! Chris and Scott were so helpful when I needed to replace my new car's windshield after Safelite cracked it ~16" in a botched chip repair. This shop was so easy to get a hold of, and they did everything I asked for via my insurance: ordered all OEM parts, new molding and trim, and did the recalibration. The work is truly First Class, and I'm so happy to support a locally-owned and friendly shop (unlike Safelite, who my insurance sends you to). Since I had to pay my $500 deductible due to Safelite's incompetence, at least it went to the good guys. Btw, their new address is 6012 Topaz St, Ste 1, in Vegas.


Dec 07, 2023

Good customer service and the replacement was done in a timely manner


Dec 07, 2023

Great! Quick and simple below my deductible, don’t wait! Do it with these guys!


Dec 07, 2023

I had a need to replace my windshield and GEICO kept pushing me to safelight. I'm skeptical of large, commercialized companies. I called the car dealer where I purchased my vehicle. They recommended First Class. I am so glad I transferred my claim. They were fast and clean. They each have a decade or more of experience doing this. They have frequent and thorough communication. I could not have asked for a better experience.


Dec 07, 2023

Incredible place. Seriously the best in town


Dec 07, 2023

Worried about those guys you see come to your house in commercials? Called First Class Auto Glass. Over phone, got a reasonable price for a factory Chrysler Mopar windshield 2014 Town and Country with rain sensor. They had it! "Really?" I asked. So, I made appointment. Drove there. Waiting area, nice. An hour or so later I was on the road. Dealt with Steve. In and out. Professional. Great work.


Dec 07, 2022

My windshield looks great! They came to my house. They were professional and polite. They were half the price of the place my insurance company wanted to send me to. And way cheaper than my deductible. I was super pleased with First Class Auto Glass. My husband's car is nicer and needs his replaced as well. We will be using our insurance but still this company! They have worked super well with us on dealing with the claim and I really appreciate the team here.


Dec 07, 2022

AWESOME SERVICE these people really know their craft and are VERY FRIENDLY.


Dec 07, 2022

Arranged to come in to shop for windshield replacement with what was supposed to be exact match aftermarket glass, but when arrived, the glass was actually different style than OEM. Exact match was to be ordered and installed the next morning, but the next morning when arrived in the shop, was told the new one was broken, and they had no other replacement. Never got a call beforehand saying not to come in. Spoke with owner who was not apologetic at all and did not want to make any concessions for me. Ultimately, had it replaced elsewhere without issue.


Dec 07, 2022

We couldn't arrange a time at first but it all work out for the best excellent customer service, thank you Christ.