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First Rate Auto Solutions

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4

3

2

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4.7
(151 reviews)
Review highlights

"Been to a lot of shops and this shop is the best I've found. They are fast, honest, and have great rates. Check them out"

"Great service, great prices and friendly staff."

"Honest, hardworking, kind, trustworthy, dog friendly, good people!"


Overview

Categories

Auto repair shop, Tire shop, Transmission shop

Website

N/A


Hours

Sunday

Closed

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Reviews

Nov 08, 2024

First time using First Rate Auto Solutions and all I can say is WOW! I had the truck back with the blower motor fixed and an oil change done faster than I would usually have a quote back. These guys are on top of it and will definitely be seeing more business from me. Thank you for the great work!


Oct 06, 2024

Good place to get your vehicle worked on at good prices


Oct 06, 2024

So I brought in my 1994 cobra Mustang as it needs a new engine. Brad and his team were extremely incredible with installing everything. They called me regarding all the details making sure that the car was perfectly tuned reasonably priced they didn’t want me to buy anything that I didn’t need. Extremely honest great customer service I will definitely be coming back I was amazed at how great the car was running and the warranty options that the shop offers to, uphold their work! Definitely recommend without a doubt


Sep 06, 2024

I had a great experience when I had my GMC Sierra serviced here. They were very knowledgeable when it came to repairing my truck. Reasonable rates and prompt to get the repairs completed. Will definitely be back and will be the shop I recommended to friends and family going forward. Thank guys !


Sep 06, 2024

My truck had been down for MONTHS. After putting it into multiple shops without any resolve, spending huge amounts of money for repairs, I visited First Rate and FINALLY, they fixed my truck without robbing me blind. I've been rolling since!! If I encounter ANY car issues, I know where to go!!


Aug 06, 2024

Our Kia was broken into and Floyd got us in the same day and fixed up within 24 hours. Our vacation plans were saved and we felt like Floyd treated us as his most important customer even though he had never met us before. Amazing Service!!!!


Jul 06, 2024

Such nice and professional guys. They joke with each other, which lightens the mood when dealing with irritating repairs, and communicate as the repair process goes along. Thank you SO much Brad, Floyd, and mechanics, for all the work you've done on our vehicles over the years!


Jun 06, 2024

Floyd is great sense humor n the guys are awesome to. Thank you....


Mar 06, 2024

Brad was great to work with. He's taken care of our Acura two times in the last year. Stands by his work and helped us out above and beyond-- would definitely recommend.


Feb 06, 2024

They are the most honest and great customer service. Not to mention the auto service is top notch. Weather it's motor work to tire care, they are honest.. Thank you.


Jan 06, 2024

Great shop


Jan 06, 2024

Highly recommend this company! My limo company Colorado Springs Limousine Service was in a pickle. We were booked every day in December except for one day. We had a oil leak that was smoking off the exhaust manifold! Floyd and his crew over at First Rate auto got the job done real quick. Appreciate it. I will definitely use them again!


Dec 06, 2023

Floyd was amazing. I was on my way from the springs to Wyoming for a install for a new restaurant. On my way out of the springs my car started saying my engine was over heating. I stopped by the closet place which was First Rate Auto. Floyd saw my urgency and came out found the problem and fixed it with 10 min getting me back on the road, which allowed me to get to the install in time for the restaurants grand opening. Thank you Floyd 😁


Dec 06, 2023

Good quality service and don't brake the bank


Dec 06, 2023

Been to a lot of shops and this shop is the best I've found. They are fast, honest, and have great rates. Check them out


Dec 06, 2023

Floyd and his team were nothing short of awesome. Being a single mom I have to watch out for those that might try to take advantage. These guys are always, upfront, kind, and professional.


Dec 06, 2023

Great service and some of the nicest staff you will ever meet


Dec 06, 2022

After receiving a ridiculously high quote for services I needed I reached out to the Facebook community for help. Being new to the area I don’t know much about the people or places. Floyd reached out to me FAST! He diagnosed the problems, quoted me and called me later in the day with an even lower price than originally! Even after getting my car from them Floyd reached out again making sure everything was still going well with it ! And I even have a 24 month warranty on the work/parts! I highly recommend these guys! They are professional, fast and don’t dig in your pockets! Thank you sooo much !


Dec 06, 2022

Best shop in Colorado Springs.


Dec 06, 2022

Every thing went well


Dec 06, 2022

Generous genuine trustworthy mechanis highly recommend them! Thank you for all your help Floyd(:


Dec 06, 2022

Great service, thanks guys !


Dec 06, 2022

I have used First rate auto solutions for years and they are always honest and quick with my repairs. The staff is very professional and extremely knowledgeable. I highly recommend them for any car repair needs.


Dec 06, 2022

I wish more mechanics were like this. These guys are smart, honest and straight to the point. They fixed my van a few times, each time it was a tricky electrical issue. They didn’t try to upsell me on stuff that wasn’t necessary, their prices were very fare and they communicated with me every step of the way. I HIGHLY recommend First Rate Auto.


Dec 06, 2022

I've lived in Colorado springs for over 35 years. I wish I found these guys along time ago. They're honest and trustworthy and will recommend them to everybody I know.


Dec 06, 2022

My family has followed Flloyd for 17 years. This is a great and honest shop.


Dec 06, 2022

Pleasant staff and great mechanics


Dec 06, 2022

While visiting family out of town my vehicle came into some mechanical trouble. My aunt recommended that I give her long time and trusted mechanic a call.to help me with this very stressful situation. I called Floyd at First Rate Auto Solutions and I can’t thank him enough and technician Joe for all of their hard work in helping me to get back on the road. They were able to help me get my vehicle fixed and ready to travel with little notice. They understood the circumstance I was in and their customer service was unbelievable. Floyd went out of his way to make sure we were taken care of in a speedy amount of time and that the vehicle was safe for me to travel. You don’t find that kind of top notch customer service these days. He was great about keeping me informed of the diagnosis and cost and saw that the work was completed and done correctly. Technician Joe went above and beyond helping to get me back on the road. I would absolutely recommend Floyd at First Rate Auto Solutions and wished I lived closer to have them complete all my service needs. You won’t find a better honest, hardworking and professional team!


Dec 06, 2021

Floyd and the team at First Rate pretty much saved my bacon. I called right before showing up one morning and was immediately checked in and was given a fair price and time assessment. I was told it would take until the end of the day. They finished in the early afternoon AND the price was lower than I was quoted. They were kind, professional, and on the level. So, so grateful I was referred to them!! I will definitely return - but hopefully not too soon ;)


Dec 06, 2021

Honest prices. Great work. Closed weekends. Opens at 8 and Closes at 5 on weekdays.


Dec 06, 2021

My car broke down late the other evening and had to be left there, Floyd at first rate auto had my car towed for me found what was wrong ordered the parts and changed out my alternator for me even checked and topped off the fluids and in doing so saw that my oil change was way overdue called me to let me know then did an oil change and had me back on the road in no time. I’m a single mom working full time and need my car daily these guys came thru for me, they are quick, affordable and very non intimidating so any ladies out there If your in need of a good mechanic shop this is the place to go. Thanks guys!!!!! You’ve got my business from now on…