Fix Auto San Francisco - South of Market

Aug 09, 2024

I've used Fix Auto on two occasions and have been very happy with the final results. The repairs were such that you couldn't really tell that anything happened (which is the intended result, right?). Service was fairly quick and the detailing was appreciated as well. Also, its proximity to a car rental agency made this place a very desirable location to take my car to get serviced. Very happy with them!

Jul 09, 2024

Fix Auto provides an excellent service from the beginning to the end. The owner is super friendly and holds herself accountable by paying attention to the little details. The car looks like brand new again and I appreciate company like this still exists in today’s world when they put customer’s satisfaction ahead of anything else.

Jun 09, 2024

Amazing service! Can’t tell a single thing happened to the car, awesome work!

Nov 09, 2023

My car was hit while it was parked, figured it would be a giant headache to get it fixed. I was pleasantly surprised by how easy it was to work with FA, but specifically, the SOMA location. These guys are real professionals, quote and timeline were accurate, work was superb, and the car was returned in immaculate condition. Seriously, it was detailed. Can't recommend highly enough!

Nov 09, 2022

Starting from the office, the service and kindness was far above what I’ve experienced at other shops. After a car accident, I wasn’t expecting my car to look brand new, but it did. I will definitely come back here for any of my future car needs!

Nov 09, 2022

never go there to fix my car and do estimates they don't know what they doing

Nov 09, 2021

This is my second time using Fix Autos services. They are amazing! They're Professional and always gets my vehicle done ahead of schedule. My vehicle leaves the shop looking better than new. Thank you for taking care of my baby.

Nov 09, 2021

Very clean and polite. Returned car shining. Not sure about pricing as I didn’t shop around

Nov 09, 2021

Was told my car would be Ready, but it's not. Well at least they fix the dents,polish it and wash it.

Nov 09, 2021

Cannot say enough great things about this shop! Friendly, professional, and delivered my car back to me on time and looking completely brand new. I would recommend them to anyone. Fingers crossed I’m not forced to use them again (car was broken into and they caused significant damage) but would definitely come back here again because they made it so easy! Thank you all!

Nov 09, 2021

Everyone at Fix Auto was completely awesome to work with. They were friendly, professional, and very proactive at communicating the different steps of the process of getting my car repaired. I was seeking repair for an accident that was someone else’s liability, and the Fix Auto team was great at handling the insurance company involved. They not only got my car back a week early, looking brand new, it was also cleaner than if I had gotten it detailed! Absolutely recommend their services.

Nov 09, 2021

First time that FixAuto want to take $50 just for estimate… seriously?

Nov 09, 2021

Pleasant. no stress. fabulous

Nov 09, 2021

The side of my car was damaged and I'm very glad I chose this business. They were very thorough in identifying all of the problem spots and potential problems. They even delivered my car 4 days earlier than expected. Very professional and informative experience.

Nov 09, 2021

This is the second time I have they used them. They are fantastic. Customer service was perfect - they had my car done when they said they would. The body work was perfect. The paint blend was perfect.

Nov 09, 2020

A complicated situation turned out good! They took care of my car.

Nov 09, 2020

Bau was great to deal with. Very friendly and communicative. Would definitely recommend.

Nov 09, 2020

Fix Auto did an excellent job fixing the damage on my vehicle. They completed the job several days prior to the promised due date, which was a welcomed surprise. When I picked up my vehicle, it was cleaned and wash and actually looked nicer (shinier, cleaner, etc) than it has looked in years! Bau was friendly and helpful from start to finish. Highly recommended business!

Nov 09, 2020

I love this place

Nov 09, 2020

Kind Caring and Considerate customer service!!!

Nov 09, 2020

My car was repaired as expected, but it was washed much better than expected which was a really nice choice. I will continue to bring my car to this location for all its autobody needs.

Nov 09, 2020

My first time experience with Fix Auto was amazing. They were upfront with information as to what needs to be completed and they were done in a timely manner. I highly recommend them! Great job!!

Nov 09, 2020

The guys at Fix Auto were friendly and took care of my Mazda after someone smashed my window, denting and scratching the door in the process. Fix Auto was recommended by my insurance, so everything was done onsite including the incident report and insurance estimate. I would go to them again.

Nov 09, 2020

This Fix Auto and Bau are fantastic. They are up front, and reliable. They do an excellent job and are a pleasure to be around. There are other shops closer to me, but I drive a little further to use them. They are the best!

Nov 09, 2020

Wow, I am absolutely floored with how incredible the service was here. This is a locally/family owned business and the owner, Marvic, was an angel. Before I even brought up affordability as a concern, she walked me through all the different repairs and the price options. When I called around to a few different shops, FixItAuto SOMA had the best prices, by a significant amount, every single time. This was my first time at this shop, but Marvic treated me like I had been a special patron for years. She was fast and gave me updates/pictures along the way. She even gave my car a wash before I picked it up!! I couldn't have asked for better service. She also clearly cares deeply about her staff and described how adamant she was about keeping all her staff employed during the pandemic. I will be referring to all my friends to FixItAuto SOMA.

Nov 09, 2019

Great communication! They were able to secure OEM parts and the quality was excellent. I would recommend if you care about your car. The shop is clean and people are nice.

Nov 09, 2019

Great customer service! I brought my car in to get some minor body damages fixed. Service was very quick and got my car back looking brand new! Very detailed communication via text and email which made it so much easier for me to reply. Would definitely recommend and would return in the future!

Nov 09, 2019

I loved everything about this shop! I brought my car in and they did the rest. They dealt with my insurance for me and got me a rental car right away so I could go on my way. I was very impressed with my car when I picked it up, it looked brand new again and you could never tell that it was in an accident. I will definitely recommend anyone to bring their car here if they want a good professional job done right the first time! Thanks for letting me feel worry free!

Nov 09, 2019

They are very busy and miss some insurance protocols.