Fleet Services of Knoxville
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Review highlights
"… Called another place straight up said they didn't want to work on my truck because they had a truck show coming up! Pulled in 2 hours later my problem was fixed! Highly …"
"Had the alternator go out on my 2007 freight liner today."
"Dodge dealer said the def system was never cleaned as these people sad they did."
Overview
Categories
Auto repair shop
Directions
1015 Cedarwood St
Knoxville, TN, 37914
Phone number
Call: (865) 339-4904Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews
Nov 23, 2024
The team at Fleet Services or Knoxville are wonderful. They truly care about their customers. Top-notch!
Nov 16, 2024
Josh done an excellent job
Sep 07, 2024
Great and smooth service.. thanks to the tech Patrick working on my truck 👍
Sep 07, 2024
Great service extremely fast! Called another place straight up said they didn't want to work on my truck because they had a truck show coming up! Pulled in 2 hours later my problem was fixed! Highly recommended
Sep 07, 2024
Nate has changed the game for our fleet operation! Very dependable, and great communication. Nate and the mechanics are running a great operation
Aug 07, 2024
Beware, having to take this place to court for Fraud. They sent us an estimate and I immediately replied and said we don't need a battery as it's new and under warranty. And that there was nothing wrong with our starter, it needed a jump due to the bad battery. They replaced both and then charged us without approval. We are now having to review all of our invoices as they are sketch as hell. We found a pedal part they charged us $800 for and it was only a $400 part. Buyer beware! They cannot be trusted. It is extremely unfortunate. They also threaten legal action when they did the illegal activity. Will update.
Jun 07, 2024
Good job Josh showed up I'm mins and was on the job
Jun 07, 2024
I would not ever call this company again. They just took me for 1400.00 and my truck is still sitting broke down. Stay away at all cost and this just happened today!! I will be calling cc company about the charges. My driver and I both have called all day to get them back out and they will not answer the phone. I would leave negative star if possible. In response to your review. That's not what happened at all. The mechanic was willing come out and redo the job that y'all messed up amd you the owner would not let him. The pulley and clutch are correct for the truck. Your belt was wrong. But hey that's ok just had TA fix your mess for half the cost and it only took once.
Jun 07, 2024
Josh showed up and got right on the job. Very knowledgeable about the repair and got me going back on the road. Very satisfied with the service.
Jun 07, 2024
These guys are fair and did good work for me in a pinch. Jeff was patient with me even though I called him 100 times looking for updates because my truck was broke down at the front gate of a receiver. They sent me a real good tech buy the name of Jesse and he did great work for a fair price and he was quick as well changed my starter in about 2 hours on my international prostar with a cummins isx. I'll definitely recommend these guys.
Jun 07, 2024
Very friendly and knowledgeable management and employees. Eddie has helped us out multiple times and has done a great job. They are also able to do some services onsite which can be helpful. I highly recommend them for maintenance and repairs.
May 07, 2024
I had a truck for my boss worked on for 4 days got it back and now 7 hours later I’m stuck in the shoulder of I75 in northern Ohio with a plugged filter called Jeff before the filter plugged and he told me it was the OEM sensor and now he won’t answer the phone go figure there went you good review jefff
May 07, 2024
Sorry Jeff, but you can't just change things like that. I spoke with you or your guy (Jeff as well) for a DOT inspection truck and trailer, he quote me $140 for both, average price for a dot inspection in your zone. I even mentioned the model of each vehicle. Then you told me get to this pilot. because you don't have room for my trailer at your shop. I told you ok, ill meet you there in 30 min. I drive to the location diverting from my trip route to do the DOT inspection. Then I call you back once I got to the pilot. To find out that you want to charge me more. $116 for EACH vehicle. On top of that warning me that I can fail my DOT like pressuring that I'm going to lose my money. Just shady behavior.
May 07, 2024
Josh did a great job replacing brake chamber great customer service Sidney R&J Trucking Driver
May 07, 2024
My truck was there 4 days and cost 2800 it only went 150 miles and same problem. Dodge dealer said the def system was never cleaned as these people sad they did. What a scam
Dec 07, 2023
Awesome bunch of guys worked really hard to get my truck done in a timely fashion. No complaint with the quality of work and everything they did, thanks, guys.
Dec 07, 2023
Great service had to go get a new wheel because UHAUL gave him the wrong size.
Dec 07, 2023
I would highly recommend fleet service for all kinds of repairs . Being am over the road truck driver when you are broke down that means no pay. So I was very upset. Burton Anderson was very friendly and looked over everything tell he found the problem. Would not stop tell he did. Most companies give us truck driver the ( I don't care attitud)So this was a 10 in my book. He didn't leave me hanging. Great place and lucky you have a great repair guy. Burton Anderson Thank you for everything. USATrucking
Dec 07, 2023
Mr. Gettlefinger is super nice to work with and has great customer service after the sale.
Dec 07, 2023
Thomas was great! He repaired the electrical on my RV so that I now have lights and brakes. Quick and friendly service. They came to my RV promptly.
Dec 07, 2023
When the radiator on my food truck broke, I called Jeff with Fleet Services. He sent someone out to my house to look at the truck. Jeff gave me an estimate and sent Justin and Thomas out to replace my radiator. Even with parts being in such short supply,. Thomas and Justin had me back on the road quickly. Thank you Jeff, Justin and Thomas of Fleet Services
Dec 07, 2022
Always work me in even if they are busy. Great group of guys there. I only take my truck there if it's possible.
Dec 07, 2022
Best service at Fleet Service. Two Great mechanics Josh & Thomas. Them two work long hours but they get the job done. It was 💯 percent
Dec 07, 2022
I would highly recommend using Fleet Services of Knoxville. We recently started doing business with them and couldn’t be more satisfied with the work performed. Doug came out and performed a DOT Inspection, and he was great. During the inspection, he took time to point out what he was looking for and gave some great tips as well. You can tell he takes great pride in his work. We ended up getting a few things worked on and had our truck back within a few days. We will continue taking our truck(s) to Fleet Services of Knoxville.
Dec 07, 2022
I would not recommend this company very unprofessional. They told us it would be 3 weeks it’s been 3 months now. This whole 3 months we have been playing phone tag trying to get ahold of them just to see what’s going on when we did get ahold of them they told us they could not do it after they tore our equipment apart.
Dec 07, 2022
These folks have integrity, they are truly in business to do right by the customer!! Low pricing, availability, effective communication so your not left in the dark on any matters. I highly recommend them if your in the Knoxville areas and in need of a tow or fix.
Dec 07, 2022
Fleet Services have worked on my truck twice and Burt and Dylan where great. I would recommend this shop and these mechanics . The owner Jeff is a great guy as well. They make you feel like home. Susan McVay
Dec 07, 2021
The individual that showed up in my desperate time of need, was FANTASTIC! Out of all the techs thst have come out to help me, Zach was the MOST professional & proficient of them all. He was very technical & explained everything. Thanks so much.
Dec 07, 2021
Zach was a very professional mechanic and answered every question i needed to know and fixed truck quickly.
Dec 07, 2021
Free services recently moved they were located next to my shop which is called Donnie's Air -Cooled specialties where I specialize in air-cooled Volkswagens Porsches
Dec 07, 2021
Good people. Trent was the service technician.. very helpful and good at what he does. Thanks guys
Dec 07, 2021
Trent was great