Franklin Automotive Performance for Audi, Bentley, BMW, Lamborghini, Mercedes, MINI, Porsche, & Volkswagen in Birmingham

Nov 28, 2024

Always great service

Nov 21, 2024

Best Automotive shop in town! They’re first class ! Hall goes the extra mile with courteous service! Highly recommended!!

Nov 05, 2024

Always a pleasant experience. I trust BRAD!!

Nov 05, 2024

Brad was very helpful when diagnosing the problem i was having with my Armada .He explained my options clearly and will use them again

Nov 05, 2024

Excellent service and Great Work! The dealer couldn't get my engine light to turn off. But Franklin figured it out. They also fixed some other issues. All for less than what the dealer was going to charge to fix the one engine light issue. My Subaru is running great!

Nov 05, 2024

I have been a customer of Franklin Automotive since they first opened in Homewood over 20 years serving Volvos only. They have taken care of all my cars throughout the years and I now currently have two Audis that I take there. They do superior work, very accommodating in emergent situations, are always very professional and friendly, and most of all, trustworthy. I have never had a concern that they may be doing unneccesary work or overcharging me. I buy my cars based on being able to bring them to Franklin for service and I highly recommend them.

Nov 05, 2024

The guys at Franklin Automotive go above and beyond for their customers. I had a transmission issue but a transmission shop couldn't diagnose the problem. Franklin had it diagnosed before 8am on the first day it was in their shop. Through their research and knowledge, it led to my vehicle being part of a recall and having a new transmission installed by the dealer due to a mass recall. I highly recommend the guys at Franklin Automotive.

Oct 05, 2024

Before going to Franklin, I had been going to the Subaru dealer in Hoover and just felt like they charged way too much and didn't have the experience and knowledge I would expect from a dealership. They quoted me between 2k to 4k to fix a wiring issue by replacing the entire wiring harness. I took the car to Franklin and Brad said they would troubleshoot the wiring/electrical issue and were able to solve for less than 1k. They also fixed other issues (some big, some small) that I had been putting off (it's an '07). All for less than what the dealer was going to charge! I just got my Legacy back and it feels as good as when I bought it. No more noises, no more engine codes, A/C running great and it runs smooth. Brad did an excellent job with explaining me the "why" of each repair. They mostly use OE parts, but in one case he offered to reduce the cost by using an aftermarket part where it made sense. I really appreciate the fact that he took into account the value of the vehicle vs. the cost of repairs. I didn't want to spend more on repairs than the cost of the car. He called that out before I even brought it up myself! What a relief to have a solid Subaru mechanic in the area that I trust!

Oct 05, 2024

Franklin Automotive did a great job on a pre purchase check of a used car for us. They are my go to shop for car repairs.

Oct 05, 2024

Franklin automotive provides excellent service for our Audi. They are honest and dependable and quick.

Oct 05, 2024

Gregg was super nice and helpful he and his team unfortunately weren’t able to help me but not because of lack of trying . Very honest this is hard to find these days . Thank you so much !!

Oct 05, 2024

Very helpful and courteous…solved my issue without issues

Sep 05, 2024

Franklin is really accommodating and helpful. I’ve been taking my cars here for years. Wonderful team.

Sep 05, 2024

Great Team at Franklin! Very professional and helpful advising on urgent needs verses items that can wait until later.

Sep 05, 2024

Awesome service on my Audi, Nic was very thorough and caring with my vehicle. I revisited Franklin and again they took care of my vehicle. Thanks again guys...

Sep 05, 2024

Franklin automotive is amazing! They have taken care of our vehicles for years and I trust them completely! They are so kind, honest, and helpful and even have a shuttle to take you home or to work if needed!

Sep 05, 2024

I absolutely love the guys here!! They are always so friendly!! I completely trust them. I always have a great experience and have recommended them to many of my family and friends.

Sep 05, 2024

Immediate scheduling of my service and excellent work on my car . Friendly & personable employees .

Sep 05, 2024

Love this place. They fixed my Infiniti qx80 with a high pressure fuel pump. I’d come more often if I lived closer to them. 10 out of 10, highly recommend.

Sep 05, 2024

Perfection.

Sep 05, 2024

Regular maintenance appt. Performed work quickly and well. Staff very organized and a pleasure to deal with. Highly recommend. We have been bringing our cars to Franklin for many many years!

Sep 05, 2024

The staff is very friendly and supportive. They go to great detail to describe your issue or listen to you. The resulting work, and mine was extensive, was done with care and quality. I recommend Franklin for Import services.

Aug 05, 2024

Awesome Experience! I appreciate them so much

Aug 05, 2024

Fabulous; timely service, reasonable price.

Aug 05, 2024

Great people and great service. They did an excellent job and helped make quality decisions about my vehicle’s health. Very pleased and I will be getting all my vehicles serviced here.

Aug 05, 2024

Had an interval oil change. All went well. I was a little surprised by the amount of the change increased prices are to be expected.

Aug 05, 2024

Honest, good work, fair prices.

Aug 05, 2024

I recently took my car to this shop. It was my first time to use them, but had heard they were excellent and they didn't disappoint. I have a Lexus RX 350 that needed it's 90,000 mile maintainence. Franklin was $100 cheaper than the dealership and they didn't call me with a list of additional work that I needed. They provided me a loaner car for the day. Excellent customer service. I'll use them for all my automotive needs. Uodate: I have traded cars. I now have a 2016 Lexus RX350. I stayed with the dealer until my one year warranty expired. Now I'm back with Franklin Automotive. I came in for an oil change. I was very comfortable in the waiting room. Free coffee, water and snacks. The service only took about 45 - 60 minutes. Thank you Franklin Automatives for your gracious customer service, expert service technicians and expeditious completion of the work. See you in a few thounds miles!

Aug 05, 2024

Professional, fast, and reasonably priced. Looking forward to future upgrades from F-P.

Aug 05, 2024

Quality work, great customer service.

Aug 05, 2024

They did a great job putting my big brake kit on my WRX. Brad communicated well with me and Nick did an incredible job on the install

Aug 05, 2024

Very friendly and honest… it’s a joy to visit this service center!

Jul 05, 2024

Great experience with Franklin . Very thorough with my car and made recommendations for items which needed attention. Pleased with services they provided. Highly recommend and I will use them for any work done on my car.

Jul 05, 2024

Most car shops will take the easy route and just swap out a battery if you show and say that the battery keeps going dead; not Franklin. They did diagnostics to find out that there was a parasitic draw somewhere in the system and also informed us that we still had 1500 miles on the bumper to bumper dealer warranty. Not only did they not perform a bunch of work that was covered under warranty, they ultimately saved us thousands by allowing us to go to the dealer! 2 thumbs up for Franklin.

Jul 05, 2024

Walked in to get an oil change everybody talking nobody working ….except one guy that says bear with me buddy! well I think I’ll go get my oil change somewhere else if y’all are too busy! Try greeting your potential NEW customers with a Good morning or something like that!!!!!