Franks Automotive
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Review highlights
"Easy scheduling and diagnostic process. Highly recommend"
"The service was done quickly at a fair price and with great customer service."
"Worst place on earth, don't let these people purposely trash your car."
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto radiator repair service
Directions
875 N West St
Wichita, KS, 67203
Phone number
Call: (316) 722-8555Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 12:00 PM
Tuesday
8:00 AM - 12:00 PM
Wednesday
8:00 AM - 12:00 PM
Thursday
8:00 AM - 12:00 PM
Friday
8:00 AM - 12:00 PM
Saturday
Closed
Reviews
Dec 04, 2024
I trust them with my car services. Great people to work with.
Nov 14, 2024
Had a Buick I wanted to purchase from an individual looked over before committing to buying it. Frank’s Automotive offers a visual or computer inspection. My dealings were with Zac and although I’m cynical about auto shops since I’m female and have been taken advantage of, Zac has a sincerity that he couldn’t conceal if he tried. While waiting for the inspection, Zac advised me of things he’s experienced with Buicks, had recommendations how to avoid those issues such as not ignoring check engine lights and suggested purchasing an extended warranty for piece of mind should there be costly expenses. I saw Zac help 3 other customers and his kind smile and genuine demeanor extended to everyone who walked through the door. Frank, you did a great job employing Zac. Thank you for running a business where the customer can feel safe and appreciated as that’s a rarity these days.
Oct 05, 2024
Excellent in all categories!
Sep 05, 2024
Frank’s Automotive is the best place for your automotive needs. Besides the top notch service I get each and every time, I have peace of mind that my car is serviced and taken care of by professionals. The extra time and attention that they give my vehicle is what keeps me coming back. I highly recommend Frank’s Automotive Service.
Aug 05, 2024
I had quite a bit of work done on my car a few years ago. They are even more expensive now, but they know what they are doing. I trust them, but I can't afford them.
Jun 05, 2024
Professional, knowledgeable, and courteous. Fairly and transparently priced, with both personal and written explanations and quotes. Top notch work.
Mar 05, 2024
From the start of my call of scheduling an oil change appointment to the end of service, Zac was very professional and wonderful to work with. I had even forgot my credit card there and he called me to pick it up. I had no worries or concerns about my card being misused. I truly appreciate integrity and honesty being that I am first time customer there. I recommend anyone to go there for automotive services.
Jan 05, 2024
Don't bother looking any further than Frank's ! Great folks at very fair pricing.
Dec 05, 2023
Always polite, helpful, well skilled, knowledgeable,
Dec 05, 2023
Austin was helpful and friendly. 10/10 will continue to use
Dec 05, 2023
Awesome service and great work by these guys! I had my oil changed and sway bar bushings and links replaced on my 07 chevy cobalt. They were extremely polite and had our car back to us quickly. They gave us a good price for the replacement. This is now the shop I will continue to comeback to anytime I need more maintenance done.i highly recommend using them I'd give them a 10/10. Very professional and they know what they are doing. Thanks Frank's Automotive!
Dec 05, 2023
Easy scheduling and diagnostic process. Highly recommend
Dec 05, 2023
Frank's Automotive punctuality and customer service go beyond the norm. The team at Frank's consistently exceeds my expectations. A special thanks to Zack -- Zack's customer service is next level and provides exceptional communication. They've always kept their promises in terms of repair times and their customer service is genuinely insightful, helpful and welcoming. I've found a trustworthy partner for all my automotive needs, and I can't recommend them enough. Thank you, Frank's Automotive!
Dec 05, 2023
Great service and prices!!
Dec 05, 2023
Great service! Got me right in and took good care of my vehicle!
Dec 05, 2023
I am a customer of FRANK'S AUTOMOTIVE. Reasonable pricing and wonderful customer service and always done in a timely manner. Not easy to find a good, reasonable auto mechanic shop to begin with. I recommend to my family and friends! Thank you Frank's automotive....
Dec 05, 2023
I used Frank's today for the first time in over 10 years and 10/10 recommend. I had kind of forgotten about them after they moved from central and 235. I will forever be grateful for Frank's honestly. He could have taken me out to he ballgame as far as pricing but was not trying to have my repair something that wasn't broken. I will never go anywhere else again. I was told my front end was great and had an alignment done. Now 2k miles later I have a front end failure. I wish I had listened to myself and gotten a second opinion.
Dec 05, 2023
The fuel pump went out on our 2009 Tahoe. After it was replaced by Frank's automotive, the check engine light came on and would not shut off so now we have a dash board light that won't shut off.
Dec 05, 2023
The guy evened out the air in my tires quickly. I get oil changes there too!
Dec 05, 2022
Always amazing
Dec 05, 2022
Diagnosed and fixed everything I needed on my car within a surprising amount of time, with an accurate price estimate beforehand that was reasonable.
Dec 05, 2022
I had my vehicle repaired in August of 2021 because of a whine noise I was hearing during acceleration, only for the problem to continue within a day or two and no success leaving my vehicle all day for a second time. Fast forward 5 months later and the belt had to be replaced again and had I not had my receipt, they were going to try and charge me again.
Dec 05, 2022
I have spent a few thousand dollars here in repairs. So far, I have been really satisfied. Making them the family mechanic. They are busy but they do appointments. They work with you if you work with them. Really impressed with the technical aptitude. They will walk you through schematics. Expensive repairs suck but be sure each dollar you spend is well spent. Rant over. Lol
Dec 05, 2022
Very good customer service and reasonable price for service done. I will be a return customer.
Dec 05, 2022
For the past 10+ years Franks Automotive has consistently exceeded my expectations. My 1st experience I brought in my 1st car. It had been diagnosed at another shop that said it needed basically half an engine rebuild. I took it to Franks because he seemed to be the Nissan Expert. Sure enough, he was THE EXPERT, even though he could have charged me for a full rebuild that I asked for he on his own found the REAL issue was simply just replacing the injectors!! SAVED ME THOUSANDS! Through the years it’s been the same great work at Franks Automotive Team! I have held out 10 years for this review so believe it when you read this, this is the place to take your car(s).
Dec 05, 2022
Great people!!
Dec 05, 2022
Had an 11 o'clock appt. I called a couple before 11 and advised Zach I was running about 10 mins late. I was told we may be able to get to you still. So I got there around 11:07 and they took my car immediately back but I sat in the waiting room for an hour and a half for a simple oil change. While waiting, I kept hearing the employee say rude things and all I did was show up 7 mins after my scheduled appt. I was also told I had an oil leak that doesnt exist. I park my car in my garage every day and night and there is not any oil leakage from my vehicle!
Dec 05, 2022
I originally went there because one if my clients worked there. I wanted to support them and check it out. So far, they have been very fair and honest. They make sure I get the work done that I need but don’t make a list of expensive ones that I don’t need. I definitely plan to stick with them.