Fred Anderson Nissan of Raleigh Service

Dec 06, 2024

Great service. Courtesy was forefront and the vehicle inspection was professional. Thumbs up all around.

Dec 04, 2024

I went in to have my 2019 Nissan Rouge serviced because I experience the scare of my life. My car came to a complete stop on the highway as I was driving. Luckily no one was behind me nor in front of me or I could have had an accident. So I went there and the mechanic couldn't seem to find nothing wrong as he clean the front part of the car where the sensor box was located. He explained that sometimes the sensor can react when it thinks something is in front of the car. He was going to put a new sensor on it but the warranty Fred Anderson sold me didn't cover it which I think was bogus! I am going to file a complaint with the NHTSA because I'm thinking this is a safety issue and it could cause a terrible accident if traveling on a busy hwy like I-40 or 95 they didn't seem to care it was on me. I'm hoping this issue will soon be resolve I've only had the car for 2 months. I went to this company because I heard it had a good reputation for selling good reliable cars.

Dec 04, 2024

I’ve been a loyal customer with Nissan for 3 years, and they’ve always gone beyond my expectations.

Dec 04, 2024

Joshua is Professional, caring, helpful, kept me informed.

Dec 04, 2024

Lauren N. is always such a pleasure to work with. She is so knowledgeable about Nissan’s and overall maintenance which is so helpful since this is the first Nissan I have owned. The service team is so thorough and provide such great service.

Dec 04, 2024

They are always very professional and friendly. The staff keep me informed on the progress services I’m having done to my vehicle.

Dec 01, 2024

Finished my car in a timely manner, young lady offered to help me as soon as i walked in the door ( i feel bad i can't remember her name, forgive me im old). And also kept me up to date on my car. Very friendly and helpful staff. I will be back.

Nov 30, 2024

Great facility, prompt professional service, no problems. Really nice waiting area.

Nov 30, 2024

Great state of the art shop. Friendly, reliable.

Nov 30, 2024

Friendly professional service!

Nov 30, 2024

Great service as always! Superb customer service, speedy and complete vehicle maintenance, a comfortable waiting room AND a fancy coffee maker!

Nov 30, 2024

Great work and awesome customer service

Nov 30, 2024

I have always been satisfied with the service I receive at Fred Anderson

Nov 30, 2024

Part of the service done was rotating the tires and driving in and out of the shop. Big yellow looking tire glowing in the top center of the instrument panel. No air was put in the tires low due cold snap last week. Still like the place

Nov 30, 2024

The Nissan Serice department did their normal excellent service. They continue to earn 5 stars.

Nov 23, 2024

Awesome service! Best sales and service teams

Nov 23, 2024

Today was my first time at Fred Anderson Nissan. I had an appointment for an oil change this morning and I was in and out! I wasn’t even there for more than 1 hour. Great experience and this will definitely be where I will be getting my car serviced from now on!

Nov 16, 2024

Fast thorough communicative and polite. Overall good experience and I am happy with the service I received.

Nov 16, 2024

Highly disappointed. They would not honor a previously replaced part, because I was 280 miles over a so called 13,000 mile warranty on the part. Their repair cost was overpriced; I droved an hour to 'Nissan of Rocky Mount' and got the repair done for nearly half the price. I'm informed NoR of the of price before leaving and instead of trying to keep my business (even after dropping over $10K earlier this year on a transmission) they were like 'well good luck and that will be $180 for the diagnosis fee'. I'm not planning to ever step foot in Fred Anderson Nissan of Raleigh again!

Nov 16, 2024

I took my new Nissan Rogue to them for first service (Oil change and tire rotation) and came back with multiple spots on hood which might have been caused by something in their workshop. Initially they promised to fix it, but when I took car to them, they failed and starting blaming me for the issue. Overall very bad experience. Update: I had already brought my car on 1st and wasted 4 hours of my time at your service center and your team was not able to fix. Please check with your team and give me a call if you have any solution to fix it.

Nov 16, 2024

I want to commend Clarence and Michael for the awesome customer service about three weeks ago. My daughter was searching for a new car and we visited several dealerships before we stop at the Nissan dealership. Clarence was friendly, patient and helpful. My daughter actually smiled after test driving a few cars and liked the Altima, sha wasn't fond of the color. She waa in liove with the dark blue Altima and Clarence went through great length to get her what she wanted. Thank you for the team at Fred Andersom Nissan for making our visit worth while. When I decide to upgrade my Altima this dealership will be my first visit. Thanks for the amazing customer service.

Nov 16, 2024

Just as advertised, quick, efficient , and in all a pleasant experience.

Nov 16, 2024

Service was top notch!!!

Nov 16, 2024

I always have a great experience when I get my car serviced. I like that a video is provided with the inspection.

Nov 09, 2024

It was really very good experience with Fred Anderson Nissan of Raleigh service center, I really appreciate the services , staff is very polite and always ready to answers of any questions. I would recommend this service center to everyone.