Fred's Alignment Services

Sep 07, 2024

Upset at any U-Haul renter that comes through no matter how positive you are. Misrepresenting fuel levels resulting in extra fees. After disputing with U-Haul, ongoing investigation of their practices.

Jun 07, 2024

I recently had my car serviced at Fred’s and couldn’t have asked for better service anywhere! Great people, great service! Thank you!

May 07, 2024

Great service, employees well knowledged and skilled. Competitive pricing as well!

Dec 07, 2023

Awesome shop, very good work ethic

Dec 07, 2023

Friendly nice people honest and treat you like you a family member I felt real comfortable with them

Dec 07, 2023

Good U-HAUL Rep!

Dec 07, 2023

I decided to go take my car here because of the great reviews they had that told how trustworthy they were. I’m a college student who doesn’t have a lot of cash, so I thought I could trust their service. When I came to Fred’s for a tire alignment, they told me that I needed to have both front lower controller arms and one front strut replaced. They quoted me a little over $1000. I had my stepdad and a local mechanic in my hometown look at my tires. Both said that everything looked brand new. After that, my stepdad took it to a different mechanic in Jackson, TN and asked him to look it over and align the front tires. He said that everything looked great and my tires weren’t that badly misaligned. All this to say, I wouldn’t recommend Fred’s! I believe they tried to pull a fast one on me. The office was very nicely decorated with memorabilia from the Andy Griffiths Show. That’s the best I can say.

Dec 07, 2023

Just like a poster said below, I took my car in bc it was vibrating when I braked so I assumed I needed rotors and brake pads. I was told my control arms and steering assembly needed replaced for $2008. I decided to just drive until she fell apart. When the grinding started, I knew it was, in fact, brake related and took it to another place that said my steering issues were fine and charged MUCH less for brake repairs. Fred’s, you have got to do better or you’re going to lose trust then business. I’m very disappointed and won’t come back.

Dec 07, 2023

One of the few shops that works on older cars. Great job!

Dec 07, 2023

This is by far the most dishonest, disrespectful, and unethical repair shop that I know of. Tony is a liar and the owner Bob is an unhonest business man that doesn’t care about their clients. I initially brought my Jeep up there because it was in a minor front end collision and I needed some frame pulling to get everything back aligned. When I showed up Tony gave me a price range to get it pulled out. He said it would be anywhere from 800-1200$ I told him I can’t do anymore than 900 and he assured me he could keep it around that price range. So I allowed them to do the service not knowing the tragedy that was about to unfold when I go and pick it up. He told me 3 days from that following Monday it would be done. So I called on the 4th day (Thursday) and they acted like it had been done and they just hadn’t called. I come the following Monday to pick it up and nothing I asked was done and I realized how unethical the business was so I just wanted my Jeep back. Well I went inside to pay for nothing. They tried to gouge me with a bill that’s over 1300$. I told them I’m not paying that the work has not been completed and that Tony assured me it would be under 900. I raised hell enough for them to drop the price to 1000 even. But what is frustrating to me is they didn’t pull anything. I have picture and video documentation showing what it looked like when I dropped it off and when I picked it up. It was exactly the same. Now I have the same problem and I’m 1000$ poorer. Im looking into legal action against “Fred’s alignment”. I hope this review will let people know how unethical and dishonest this business is. Stay away!

Dec 07, 2023

quick repair service, not the best customer service at the front desk

Dec 07, 2022

I was given an estimate of $485 by a Toyota repair shop in West Knoxville. For repairs. I was refer to Fred Aligiment Service live long Knoxville resident. Shortly after taking my Toyota Camry in for inspection, I was told there is nothing wrong my car. It required some adjustments, lubrication and a spring. Total cost $46.76. Note:I also returned the part which I did not need for my repairs and was refunded and additional $25.35 from Auto Zone. Needless to say, I highly recommend Freds Aligiment Services. They’re real mechanics an honest men. Go to Freds Alignment Services.

Dec 07, 2022

The best mechanic shop around!

Dec 07, 2022

Very nice and fair pricing; will definitely come back and have my car serviced here from now on. Update 3/2022: still hands down the nicest and fairest folx with car repairs and oil changes. Love their transparency and how they will take time to explain anything to you should you have questions or concerns

Dec 07, 2022

What can I say this place is a part of Knoxville history!The owner Bob and both of his late parents are just good people!

Dec 07, 2022

Fred was friendly and helpful. Took very good care of 2 out of state ladies. 😀

Dec 07, 2022

Good service

Dec 07, 2021

Excellent

Dec 07, 2021

Fred's is the best place in town. Hopefully not too many people discover this, or I'll never be able to get my car in.

Dec 07, 2021

Fred's will tell you like it is, and two wheel alignment is around $50.

Dec 07, 2021

I recently moved to Tennessee for work and was worried when my vehicle started making noises. Asked for recommendations and Fred’s came up again and again. I was hesitant at first, but honestly am so thankful I went to Fred’s. The work was done flawlessly and when I brought up another problem, they handled it too. Fair prices and just good people. Go to Fred‘s.

Dec 07, 2021

Rented uhaul truck

Dec 07, 2021

These guys really know what there doing great prices and honest work

Dec 07, 2021

Great people reasonable prices

Dec 07, 2021

I rented a U-Haul from these people and they were VERY unprofessional about it. They had me sign papers without checking the condition of the truck and tried to reassure me that they knew everything about their trucks. The truck was literally beat all to hell.. The Initial payment was 75 dollars, truck had 1/8th of a tank, we drove the truck less than the miles of which we paid for and returned it at exactly 1/8th of a tank however the initial payment of 75 dollars has somehow disappeared from my bank statement and been replaced with a charge of 130 dollars as well as another charge of 35 dollars. DO NOT USE THESE PEOPLE FOR UHAUL SERVICES!!!