Garber Honda Service Center
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Review highlights
"Was easy to make an appointment with short notice and very fast service. Check in and check out were very informative and easy."
"Good waiting area (With a place for kids) and quick access to toilets."
"Friendly service advisors, top notch technicians, always a great experience!"
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto tune up service
Directions
3925 W Henrietta Rd
Rochester, NY, 14623
Phone number
Call: (585) 334-0883Website
View websiteHours
Sunday
Closed
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
7:00 AM - 5:00 PM
Description
When it’s time for your vehicle to receive repairs and maintenance, trust Garber Honda’s ASE-certified service technicians to get the job done. Our modern service centers are equipped to handle a wide range of repairs on nearly any make and model vehicle. Some of the services we offer include oil changes, tires and alignment, transmission repair, heating and cooling systems, and more. Our technicians only use OEM-quality parts while servicing your vehicle to guarantee you receive it in optimal condition. We also provide an easy online service appointment scheduler, shuttle service, and loaner vehicles for your convenience.
Reviews (31)
Jan 16, 2025
Angela was awesome today when I came in to get the ceramic coating on my new van. I was originally told when I purchased the van to drop it off then come back the next day but that wasn’t necessary for what I was getting done and I was able to wait. I had my toddler with me and wasn’t super prepared on waiting around but Angela offered some snacks and got us drinks. She not only made sure I was taken care of but made sure my little guy was happy. He enjoyed the play area in the waiting room. Someone from the front desk even came back and asked if we needed anything. Overall great service, saved me making another trip (40 min one way), and my car looks great! Thank you again Angela!
Jan 06, 2025
I picked up my vehicle at their Collision Shop after repairs; which is conveniently across the street from Honda service. Unfortunately my battery was dead from sitting in the cold temperature after repairs. The Collision shop manager, Ken, jump started my vehicle so that I could drive to the Honda service center. To my delight, the battery was under warranty from my purchase from Honda service two years ago. Within 30 minutes, my battery was replaced with no fees, and I was on my way! I truly appreciate Honda service, and especially Josh, who resolved this issue quickly!
Dec 06, 2024
Great service!
Dec 06, 2024
This was the easiest car purchase yet for me. Friendly, knowledgeable, honest and fun.
Dec 06, 2024
Very quick and detailed.
Dec 06, 2024
After a small crash, I had Garber check that there were no mechanical issues that would make the car unsafe to drive. Aside from the diagnostic fee, which they told me about up front, there were no other charges, as they found everything was fine. My car is 15 years old, so they could probably have found something to fix if they wanted, but they were honest and didn’t try to upcharged me. Much appreciated.
Dec 06, 2024
Always a great experience and efficient service. Detail oriented.
Dec 06, 2024
Bought 2025 CR-V Hybrid Sport-L. Satisfied with the car buying process.
Dec 06, 2024
Brought my car in for an oil change. Deb in the service department is the best!! Super friendly and honest. Thanks again Garber!!
Dec 06, 2024
EXCELLENT service
Dec 06, 2024
Excelente servicio y amabilidad súper rápidos en su trabajo
Dec 06, 2024
Excellent service! Quick and efficient with good follow-up.
Dec 06, 2024
Fantastic service thank you so much
Dec 06, 2024
Friendly and efficient. Very happy with the service
Dec 06, 2024
Great service. I have taken my Pilot to Garber Honda since I purchased it in 2014.
Dec 06, 2024
Great service. Quick and effective. Everyone in the service department is friendly and helpful. I would recommend Garber Honda to anyone.
Dec 06, 2024
Highly recommend Garber Honda! Nick helped me with my new lease and made sure I was in my new car before the holiday weekend! He even followed up to make sure everything was going well a few days later!
Dec 06, 2024
I arrived early for my scheduled appointment but was taken immediately and told my service would take an hour; it actually took less. Everything was handled in a professional manner.
Dec 06, 2024
I purchased a new Acura ZDX. The next day it had a warning pop up saying check engine service high voltage. I had to go back to the dealership and get a loaner because they weren't sure what was wrong with my vehicle. It's been several days and I have yet to hear from the dealership on what the issue is or receive my vehicle back. They did not do their due diligence in thoroughly inspecting the vehicle prior to me driving it off the lot. Crazy how an $80k vehicle with 6 miles on it has issues already.
Dec 06, 2024
I was very pleased with the vehicle and the staff and the service department was very good
Dec 06, 2024
It was great. The Hot Chocolate was hot. I was in and out before I could finish it. Seriously though, check in was fast, very cordial people.
Dec 06, 2024
My husband and I went to Garber Honda to test drive a previously owned HUV. Joe LoVerde couldn’t have been nicer or more informative, and we really loved the car. He made the purchase so easy, and, after basic service and detailing, we got the car less than a week later. We’ll be back for our next car purchase.
Dec 06, 2024
No one offered me a loaner car I had to get a ride back home my car was supposed to take two hours, than I was told by the end of the day......
Dec 06, 2024
Really pleasant experience. Our service advisor Ryan was awesome. Kept us up to speed on what was going on and resolved our issue in a awesome way. THANKS VERY MUCH.
Dec 06, 2024
Received excellent service tracking down a battery issue!
Dec 06, 2024
Salesperson Annie was exceptional.
Dec 06, 2024
Scheduled a recall servicing for my 2022 Honda Civic SI and was advised the parts were available and that it would take about an hour and a half. I decided to wait on site for the service to be completed. Service was in fact done efficiently within the projected time. Easy Peezy lemon squeezy.
Dec 06, 2024
Smooth and quick no hassles except the finance person started off with a extended warranty sale. Those numbers nearly doubled my monthly, just because I put down a pile doesnt mean I'm rich, just means I dont like the interest rates at this time.
Dec 06, 2024
Very dissatisfied with the problem that arose with my car. On August 17 th I brought car in for oil change, tire indicator light on and inspection. After consulting with service representative claimed that one of tires where losing air and tire belts where wearing. Agreeing to have tires replaced alignment and tire pressure valves replaced. After spending all this cash a couple of weeks later tire indicator came on.. Bringing back again they said one of tires low and put some air in it. why?? beats me tire low. A couple of weeks the tire indicator came on again. Making the time again to bring car back. Then the service rep said the sensor was bad.. Ok had the sensor replaced estimate 180.00 so if that fixes the problem I said ok. About two or three weeks later tire indicator comes on again. This time the told us it was the relay. Ok est. 170.00 said ok bill turned into 385.00 . Now a couple weeks later tire indicator light on again.. Anyways don't bring it to Garber for repairs
Dec 06, 2024
Very happy. All service completed quickly and completely. Great service department.
Dec 06, 2024
We went to Garber Honda to look at a specific car which we test drove. We weren't crazy about the color. Our salesman James suggested we drive a different car, that we liked a lot better. We felt no pressure to buy a car. When we had a quesion about one particular thing with the gear shift, James had the service department check it all out, which was very reassuring. Overall a good experience.