Garrett's Automotive

Nov 23, 2024

We've been a customer of Garrett's for almost 3 years. We feel like family whenever we go here. I appreciate their honesty and their fine work.

Aug 07, 2024

Great people. Great work. Great price. Highly recommend!

May 07, 2024

Garrett's is the best shop in town. Very reliable and 100% trustworthy. They stand behind everything they do.

May 07, 2024

True and honest. There is no other place that I would trust with my vehicles!! From my Father in law , now down to my son this place will remain our go to trusted repair shop! You are treated like old friends or family here. The work is backed and reliable. I reccomend this company to anyone!

Feb 07, 2024

This is hands down “The Best Automotive Service Anywhere”

Dec 07, 2023

Family owned & operated, and they know their stuff. If you have a Ford anything, the owners will love you. Don't have American made? They'll still take great care of you. I'd trust my cars to these folks any day. Make sure to say hi to the family Silver Labrador that loves to hang out there too!

Dec 07, 2023

Good locally owned repair shop. They are busy so you have to make an appointment but it’s worth it if you can wait. I appreciate that they don’t pick your car apart during state inspections to offer repairs that aren’t needed. Highly recommend.

Dec 07, 2023

I have a 2008 jeep wrangler and every time I have a problem I take it to Scotty he fixes it with no trouble. I’ve had multiple oil leaks and just yesterday I took it to him with a starter problem and fixed it in half an hour and lastly the customer service is great they would return my calls if their not there (which is very rare) and gets me an appointment that fits my schedule. I appreciate them and the hard work that they do, if you have any vehicle problems take it to them.

Dec 07, 2023

In spring 2022, my transmission in my Jeep (2017 Grand Cherokee) went out while driving to Baltimore for work. We had it towed to a Jeep dealership in Baltimore. The dealership determined that I needed a new transmission, but the part was backordered, indefinitely. So I had no choice but to wait... Until they called me a couple months later that I needed to get my Jeep off their lot. They didn't even try to get the part! So we had it towed to Garrett's, and once I gave them the go ahead to fix it, they had the parts needed within a week. It was ready to drive two weeks after the go ahead. Can't thank them enough for helping me out with my Jeep.

Dec 07, 2023

Only shop I trust with my car. They are very honest and affordable compared to other places. Love them!! Also love to get to see their dog!

Dec 07, 2023

Took my car in because I found my previous mechanic was ripping me off. Asked my neighbors in Nextdoor app and Garrett's came highly recommended. They took care of my car with fantastic service at a reasonable price. Highly recommend.

Dec 07, 2023

Very friendly. Got an alignment done here for my coilovers on my Lexus.

Dec 07, 2023

We have taken our vehicles here for about 3 or 4 years. Always treated me great, and taken care of any issues i have had. Would Recommend this place 100% Honest work done by down to earth people.

Dec 07, 2022

I have taken my car here several times. They work in a timely matter and if they believe something under warranty with the dealer they would let you know.

Dec 07, 2022

When you drive a vintage truck you are careful where you take it for repairs. This was my first trip to Garrett's with my truck to have AC work done. An AC conversion to 134a I thought would be an easy job, however, it all leaked out before I got home (They were aware that there was a prior leak). You would think they would stand by their work, but this was not the case. My grandson (a mechanic) looked at it afterwards and told me the bottom hose was loose. Elsewhere, I had that hose tightened, the system recharged, and now it works fine. This is after Garrett's told me (after it all leaked out) that I needed a new compressor, condenser, drier, and new hoses. What I had was not broken - just leaking! To top it off, they made me feel like this was my fault! I told them there was a leak up-front before the hood was ever opened. Apparently the mechanic at Garrett's that did the work can't admit he failed to do his job. What ever happened to standing by your work and "treating the customer like family"? There was no refund offered or even an apology. Just excuses and ego. If you are looking for quality automotive care and accountable customer service -- go elsewhere. One star not even close.

Dec 07, 2022

I've been bringing my cars to Garrett's for years but last time I went in for an inspection he charged me over $30 for some windshield wipers to be replaced even though my windshield wipers were less than 3 months old and premium. The windshield wipers they put on my car are the biggest pieces of junk I have ever seen. Guess he threw away a good customer for $30.

Dec 07, 2021

My husband and I have been going here for about 3 years now and we always get amazing service. Everyone is so nice and helpful. It also helps that there is an adorable pupper named Bubbles there as a mascot. Cars are always fixed in a timely fashion and they are willing to work with you. They're most trustworthy mechanics I've met. I can't recommend them enough.

Dec 07, 2020

Fast, friendly, and honest. What more can you ask for out of a shop?! Had my car towed there expecting to replace an alternator. A few hours later I got a call saying that my alternator was fine and just needed throttle body cleaned and programmed. Got my car repaired for 1/3 of what I expected to spend and 3 days earlier than planned. I'll never take my car to another shop again! Big thanks to the whole crew at Garrett's!!

Dec 07, 2020

Friendly and honest people. Quality work at a fair price. I would recommend them to both family and friends.

Dec 07, 2019

DEFINITELY RECOMMEND!!! Very honest, people oriented, and warm family owned establishment! Joyce, Scottie, and the rest of the staff were authentic from start to finish and worked hard to offer afforable pricing while concurrently providing a high level of quality service on my vehicle. I am grateful to come across such a beautiful jewel in Midlothian, VA!!!!

Dec 07, 2019

This family own business is amazing. They are my maintenance for over 3yrs now but never have a problem with my car...they have a very good experience to work with different cars too and the same people who work with your car every single time...not like other campaniles that they keep on changing mechanics.

Dec 07, 2019

We had heard great things about Garrett’s Automotive so decided to try them out and we couldn’t have been happier! What a great experience from when we dropped our car off intil we picked it up. We have an Audi which not everyone is thrilled to work on, but Garrett’s knew exactly what they they doing. Our car is running better then ever! Great customer service, great automotive service, great experience all around!! We definitely recommend Garrett’s.

Dec 07, 2018

Awesome

Dec 07, 2018

Best place to take your car for anything! Scotty, Joyce and the whole Garrett family will always do whats right! A mechanic you can trust!

Dec 07, 2018

Needed to find a mechanic when I moved to the area about a year and half ago, got super lucky with Garrett's. Always so impressed when I leave the shop! Great work, great prices and such a friendly staff. Really enjoy working with them! Won't go anywhere else!

Dec 07, 2018

The guys down at Garrett’s are fantastic and quick!! Dropped off my car for some exhaust work thinking it would take them the weekend to finish it up but they had it done the next day!! The people are friendly, knowledgeable, and very fair in their pricing. Will definitely be coming back in the future!

Dec 07, 2018

Very Trust worthy! Great people to work with and my dealer work that I take to them is always done right the first time!!

Dec 07, 2017

Great service with honest and reliable people! Fast and the quality of the work is outstanding. Had an issue with my son’s car another repair shop couldn’t fix after multiple tries - Garrett’s got it fixed right the first try and had it figured out no time. Trust me - take your car to them if need a great mechanic! Tell’em you read Gen’e’s five star review!!!

Dec 07, 2017

I have had my cars and bike worked on at Garrett's and wouldnt go anywhere else! By far some of the nicest and most honest people youll ever meet. With it being hard to find someone you can trust these days, the folks at Garrett's arent just your everyday people theyre remarkable.

Dec 07, 2017

Scott, Joyce and family are top notch! They offer quick, excellent service at fair prices and are willing to work with you on whatever repair you need. They communicate promptly and explain everything well. I heartily recommend!

Dec 07, 2017

Very good mechanics friendly and caring office personal i wont go anywhere else