Garriss Body Shop Hwy 11
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Review highlights
"Great service and results. Very good communication."
"Very transparent and enjoyed the service."
"Price for work I wanted done was WAY overpriced"
Overview
Categories
Auto body shop
Directions
2760 NC-11
Kinston, NC, 28501
Phone number
Call: +1 252-208-7720Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 1:00 PM
Saturday
Closed
Reviews (28)
Jan 10, 2025
I took my wife 2015 Stingray for a repair from a rear end collision. Geico recommended them representing the responsible party. When repairs were completed the car had 2 different shades of black. They should have blended the paint. So now I have to either live with it or get the whole car painted. Very disappointed with their work and lack of resolution.
Jan 07, 2025
Fixed my truck after a tree fell on it. Honestly didn't think it was fixable, but they made it happen. My truck was returned to me looking like it came out of the factory. Jesse, my estimator, kept me informed about the steps of fixing my truck and any underlying damage that would also need to be fixed. 10/10 would recommend this body shop for any vehicle repair needs.
Jul 07, 2024
Fixed my car nicely and kept me updated on progress.
May 07, 2024
Great place friendly people
Feb 07, 2024
Always receive high quality service!
Feb 07, 2024
Doesn't do service calls / road calls for repairs or trucks services
Feb 07, 2024
Excellent service
Feb 07, 2024
Great service and fast repairs!
Feb 07, 2024
My brand new 2023 Honda was hit by a deer not even after a month of owning, these guys knocked it out the park with the quality and work. Their carwise estimate text could use an update. Other then that My car looked brand new off the lot after finished, highly recommended these guys for any body work and paint. 5/5.
Feb 07, 2024
Price for work I wanted done was WAY overpriced
Feb 07, 2024
The adjuster took pictures and made appraisal and offered to send by email. Time efficient and easy to work with this staff. Kelly, the receptionist is really great to talk with.
Feb 07, 2024
Very happy with the work that was done to my truck . Truck looks like new can't tell it was ever damaged. Will definitely come back if I ever need collision work done .
Feb 07, 2023
Friendly and quick service. Got my car back before the holidays and didn't expect that at all. Thank you guys!
Feb 07, 2023
Great service and results. Very good communication.
Feb 07, 2023
I worked closely with Thomas, Jason, and Kelly. 10/10 on all aspects. Thomas helped me through the entire process of getting my vehicle repaired through insurance after an accident. He was very thorough and showed a lot of care during the whole process. Jason and Kelly were extremely helpful in providing me with updates and information about repairs done to my vehicle when it came time to pick it up. I would 100% recommend this business to anyone who needs auto body repairs.
Feb 07, 2023
Initially I received excellent service from the front desk and was pleased to leave my car with this body shop. My repairs were due to a rears end accident that I was not at fault for that being said I had a trip planned for the later dates of my repair. I communicated with the shop each and every single day leading up to my trip for about a week. Each of those days I was assured that the work on my car would be done with plenty of time of my trip. They promised day came and I was repeatedly told that it would be the following info day for sure. The dates came and went and the day before my trip arrived and I called like I had done the entire week to ask if my car had been done on that promised day. Not to my surprise it was not and I was told that I would have to pay for the rental I was given for the days my car would be done while I was in my trip. Now I have to postpone my trip losing out on little time off I had already scheduled to avoid the excessive rental fees in the tiny car that I was given. Like I told the tech thank you for the false promises and the money/time out of my pocket.
Feb 07, 2023
Thomas and his team provided great customer service from beginning to end during both my original repair back in 2020 and my most recent one; Kept me updated throughout the whole process and even washed the vehicle both times after services were completed! 10/10
Feb 07, 2022
Brought my rear ended car in and in less the 24 hrs I had it back & looking brand new !!! Definitely recommend.
Feb 07, 2022
Great quick and friendly service. They do amazing work
Feb 07, 2022
Looks better than new.
Feb 07, 2022
They are so friendly
Feb 07, 2022
Very friendly, kept me updated, and did a great job!
Feb 07, 2022
Very quick to give an estimate and were waiting for me outside before I even showed up. Ran over the details of fixing bodywork and paint in detail as a group. Very transparent and enjoyed the service.
Feb 07, 2022
We had amazing service, was updated on step step on repairs, and any concerns or questions was answered promptly.
Feb 07, 2021
Absolutely blown away by their customer service, and the fix on my bumper is AMAZING. It is absolutely flawless and they cleaned and washed the car mticulously before I picked it up. Beautiful job, great people, I highly recommend them
Feb 07, 2021
Best shop in town!
Feb 07, 2021
Great people. Awesome owner . Thank you.
Feb 07, 2021
Very satisfied and excellent customer service!