GARY'S COLLISION & ALIGNMENT

Oct 06, 2024

Fast service and fair prices. Gary was able to resolve an alignment issue I was having. I had taken my truck to ford for an alignment and when I left, my front right tire was rubbing my frame. Gary found that they had not performed a proper alignment and my front right tire was almost an inch farther forward than my left. He was able to get it corrected in just over an hour.

Jun 06, 2024

I called to confirm charges on a car in storage and spoke to a lady named Susan. She was very short with me and had an irritated tone. I was just needing the charges owed so I can write a check to get them paid but she refused to. I’m not sure what went so wrong in her day but that’s no reason to take it out on me and our customer. I would not recommend this shop to anyone.

May 06, 2024

Warning, do not go to this place. People working there are mentally unstable, they are not in there senses.

Mar 06, 2024

The owners are super nice and friendly. I have taken my car there a couple of times, and the fix was taken care of in a timely basis, and I am completely satisfied with the work done.

Jan 06, 2024

Sue is a very unprofessional, rude and impolite person. I will never ever use this tow yard again for anything. I got into an accident and my insurance used them to store my car until they could pick it up, but they dodged my insurance companies calls for two whole weeks. When my adjuster finally got a hold of her, she was really nasty towards her. I also called her to politely inform her that they were trying to car and was going to request that she call them but before I could finish my sentence, she called them a bunch of liars; that they never called. When they finally picked up my car, I called Gary's to confirm and Sue was nasty and accused me of blowing up her phone and hanging up in her ear which is not true. Yes I called a lot, but my car was sitting in her lot and no one was giving me any answers. It's a miracle they are still in business with how unprofessional they are.

Dec 06, 2023

After being in an accident on the highway, you are rattled and don’t read the fine print on the paperwork you sign saying the towing company is responsible for nothing (damage to your car while towing or damage/theft to your car while being stored). The fine print also says that you have been advised of all storage fees. Untrue. Gary never mentioned the storage fees, he did not say what the daily fee was, and he did not say there would be a storage fee charge while they worked on an estimate for repairs. Gary charged my husband a storage fee while they had his car to do an estimate on repairs. I have never heard of or experienced such a thing. You need a tow because your car is damaged and so you ask them to do an estimate for repairs while they have your car. They don’t get back to you for weeks while they do the estimate. (They supposedly called but there is no record of that.) When you eventually call them to see what the holdup is they quote you an outrageous estimate for repairs. When common sense dictates not to use them for repairs, they then charge you their unknown storage fee for all the time they had your car supposedly working on their estimate. The only good thing this shop has going for it is the receptionist – Sue. p.s. Look on Yelp for more reviews. p.p.s. We found another garage whose estimate was a 1/2 of Gary ‘s estimate.

Dec 06, 2023

Got me right in for a alignment. Car came out driving real nice.

Dec 06, 2023

Reading their reviews got me to give them a try, and I was so happy to find out that they were all true. This is a Mom and Pop kind of shop with years and years of experience under their belt. But with all the technology that big flashy shops have. Their prices are very reasonable so just give them a try and you'll be glad too.

Dec 06, 2023

Terrible service. Dont go here.

Dec 06, 2023

This man Gary is absolutely hateful he is the most racist person in the world! In his vocabulary there is only hate, it disgusts me that someone like that can have a business! Latinos because they don't speak English well and they have to use the translator, they are no less than you 🤯😡

Dec 06, 2023

Was picking up a vehicle from this facility and the owner got my face, was cussing at me for no reason and even put his hands on me. Never do business with this facility. You have been warned!

Dec 06, 2022

After having numerous bad experiences with chain repair shops trying to upsell me by hundreds of dollars and exaggerate problems, This place didn't try ripping me off and did exactly what I asked without excuses. This is what I want to see more of in body shops as this is a local business with honesty and integrity who deserves credit.

Dec 06, 2022

Gary’s is a true, hard working, honest, American business that cares about their customers and it shows. Gary clearly explained the problem, how he would correct it, and he got the job done for less than I was quoted. I highly recommend letting Gary and his shop address your automotive needs. You’ll get an honest diagnosis with no upselling or hidden fees, and, 5 star service is the norm at Gary’s!

Dec 06, 2022

Great people and great service!

Dec 06, 2022

I was referred to Gary and Sue by a nearby tire shop for an alignment after having my tires replaced. This is a family run business. They are genuinely good people. I returned today for an alignment on my girlfriends car after having tires replaced. They are knowledgeable, fairly priced. I spent over 30 years in the automotive service industry. It takes a lot to impress me. They have won my trust and all my future business. I can recommend them without hesitation.

Dec 06, 2022

Sue went above and beyond for me after I had my accident. Thank you for the great costumer service, your companionship was a pleasant experience with all things considered.

Dec 06, 2022

These folks are good people! I was in need of help and they were willing to help if needed. They were kind and supportive. Thanks again guys!!

Dec 06, 2022

They went above and beyond taking care of me and my car. After getting in a wreck it was a stressful time and they made things easier by doing a great job and communicating with me. Thanks Sue and Gary.

Dec 06, 2022

Tow driver showed up with an attitude and refused a police tow. Not a company worth dealing with. If i could give a zero rating i would. Very very poor customer service

Dec 06, 2022

Very disrespectful to other people especially the older guy thinks he is the owner of the world.tells others how to do their job.instead of assisting on that especially when you just got paid...for impounding...disrespectful...

Dec 06, 2021

Awesome paint job on a Sportster 48

Dec 06, 2021

Extremely please with the quality of work and attention to detail. Thank you Gary!

Dec 06, 2021

Great place to have your vehicles body damage repaired.

Dec 06, 2021

The best alignment for 4x4 alignment.

Dec 06, 2021

Don’t take your car anywhere else for an alignment! He does it faster and with more care for half the price! This might be the most honest mechanic shop I’ve ever used! Thanks Gary for the great work!

Dec 06, 2021

Great place! Good people, nice to talk to. Gary and Sue are very helpful and knowledgeable. Strongly recommend!

Dec 06, 2021

I love this shop! Gary and the team are friendly and work with the highest integrity! I thought my struts were going out when I took it in. They took a look at it and informed me that I was wrong! The issue was about half the cost! They have gone above and beyond not just to make sure we are taken care of but also to save us money! I cannot say enough about the pleasure it is to enjoy the company and service of the team at Gary’s!

Dec 06, 2021

While driving from Evergreen to Manitou Springs I had the fortunate misfortune of being involved in a frightening car accident on I-25. The fortunate part was that Gary's Collision was dispatched to pick up me and my undrivable car. Gary himself professionally picked us up from the highway and delivered us to the office.. He told me "Go see Sue, she knows everything." He was RIGHT! Sues calm demeanor, knowledge of her business, and how to handle insurance claims immediately calmed me down. Throughout the whole process, she kept me informed and helped me work through issues with the insurance. My car now looks and drives better than before. All the kind of service Gary insured me of that morning on I-25. I can't thank them enough!!