Gateway Auto - Service Center

Dec 05, 2024

I have to say I was really impressed with Gateway Auto in Papillion on 110th and Harrison street. They are honest, knowledgeable and concerned about your concerns, not theirs. They appreciate your business. Also a very nice lounge, you see in high end dealerships. I know this is my "go to place for auto repair". They are also an all in one, Service, Collision and Auto sales. A great place and an asset to the Omaha area. They also service high end cars,

Nov 07, 2024

133rd & B St location. Always get me scheduled for service within a day. Fast, friendly and reasonably priced.

Sep 07, 2024

Second time taking my car here and had another great experience! Very satisfied with my experience at Gateway Auto!

Aug 07, 2024

Always great service prompt,..trust this group

Aug 07, 2024

Once again I had an incredible experience with gateway. They are always doing extra inspections while my car is there and treating it like their own. With an incredibly knowledgeable and trustworthy staff it’s hard for me to justify leaving my car anywhere other than gateway

Aug 07, 2024

Very friendly and prompt. It was a pleasure dealing with you.

Jul 07, 2024

Great service, worked on a short time frame to get the repair done. Alex and the guys there are really helpful and concerned about their customers.

Jul 07, 2024

Solid, fast and fair. I’ll keep coming to this shop!

May 07, 2024

Honest repair shop

May 07, 2024

I bought my Chevy Equinox from here two years ago. It burns through 4 quarts of oil every 5 weeks or so and they replace the oil no charge!

May 07, 2024

Thank you for the great communication and efficient and trusted work.

Feb 07, 2024

Got oil changed, they also recommended getting a few other services. Thanks!

Jan 07, 2024

Had two tires replaced with rotate and balance. We had a small hiccup with a center cap but worked with the office team to figure out a solution. Definitely recommend this shop for vehicle needs.

Jan 07, 2024

I have taken my 2003 Ford Thunderbird here multiple times and had a great experience every time. Booking is very easy in a super convenient location while having my car done the same day every time. The last time I went the part needed was not in stock and arrived after a month. They couldn’t control the time it took to arrive but had the job done almost immediately after the part showed up. Communicating and trusting them is very easy as they give you consistent updates with very transparent pricing and explanation before any work is done. I definitely recommend them and will keep taking my own vehicles there.

Dec 07, 2023

First time at the facility. Was referred by prior retired mrchanic. They found my issue and repaired the same day. Had to have brake pad & rotor replaced. He was curtious & explained the service list based on vehicles car fax.

Dec 07, 2023

Had a great experience at the new location.

Dec 07, 2023

They got me in same day i called, was very fast and did a great job!

Dec 07, 2023

Brought my car in for an inspection since I had a noise from my wheel and a check engine light. After the general inspection I was told it would be an extra $100 to inspect the check engine light further. This was a waste because they told me no helpful information. All they told me was the code on the engine (which I already knew) and that they couldn't fix it and I'd have to find someone else to do it. I don't recommend taking your car here for engine, transmission, or electrical problems. Your money would be better spent elsewhere.

Dec 07, 2023

Car runs great after being repaired by Gateway Auto.

Dec 07, 2023

Don’t recommend. 0/10

Dec 07, 2023

For 20 years I went to the same trusted mechanic for fear of getting ripped off again at places like Jensen Tire. I switch things up and started going to Gateway's new location which was close by to me, after a recommendation. I'm very pleased with the convenience of going to a well staffed shop, where I have the option to wait for my vehicle during routine maintenance. I also really appreciate that they will advise before agreeing to do unnecessary work - it's quite literally the opposite experience I've had over less trusted repair shops. Lastly, I've always gotten a follow up by text where they answer lingering question. Thanks, Gateway auto for the consistently great experience!

Dec 07, 2023

I was from out of town and headed to a family member’s heart surgery. They got me in very quickly, performed diagnostics and found the problem. When I asked how much I owed, they told me nothing, only that they hoped my day got better! This sold me on having them repair it instead of taking it back to my home town four hours away. They quoted a 10-15 hour job but when they got in there, they found the issue was something different than they thought. It was only a five hour job. Great customer service. Great communication and great work! I would recommend Nate and Alex any day!

Dec 07, 2023

Knowledgeable mechanics. Friendly customer service

Dec 07, 2023

These guys are great. Was able to get my car in same day because of opening. Got me up and running in less than two hours. 10/10 recommend.

Dec 07, 2023

Very modern equipment to service my newer cars without having to go to the dealer. I'm always pleased with the service Dave and his team provide.