Gayton Automotive Service, LLC

Nov 21, 2024

Amazing crew, always kind, they help me keep ahead of the game in regards to the longevity of my vehicle. If I have a question they are very prompt to answer and walk me through learning my vehicle. I highly recommend going here. No hard selling, no rush decisions, they check it and give honest pricing.

Nov 05, 2024

Great customer service Call get added to their schedule and get your service done in a very timely manner Nothing but a great experience with them Owing a business and giving great customer service is the name of the game

Oct 05, 2024

Gayton Automotive are the most honest and integral mechanics in the area. Susie, who runs the shop, is extremely knowledgeable and helpful. Their communication is excellent and they provide the best service money can buy.

Oct 05, 2024

Honest and helpful.

Oct 05, 2024

Such a great shop - Appreciate all the work they have done for me over the years

Aug 05, 2024

Ever since they replaced my alternator my car has not been starting properly. At first I thought it was just my battery so I decided to give a new battery a shot, but now it’s just starting my electrical components and not actually starting the engine.

Aug 05, 2024

Highly recommended shop. Professional work team & nice front stuff. Handling on spot. Fair prices.

Aug 05, 2024

I recently brought my truck to Gayton Auto after my radiator blew and I looked up mechanics that were close to my location. They fixed my radiator and a couple of fittings, were transparent during the whole process, and had everything done in a timely manner with a fair price. After my first time at this location I would absolutely recommend them to anyone looking for a trustworthy mechanic that does great work!

Jul 05, 2024

Buyer beware. Clear all contents of vehicle before surrendering.

Jul 05, 2024

I brought my car here for a state inspection as well as to have them look at my breaks. This is the most honest car shop I have ever been to. Amazing staff. Amazing service. I will ONLY go here for any all all car needs.

Jun 05, 2024

Love this shop I cannot afford another vehicle at this time so I keep my car running safety with Gayton Auto. They also let me know of issues that need to be checked on often. Prices are reasonable and expediency is a plus. They aim to please and lady at front is awesome!!!

Jun 05, 2024

They were great and friendly! I set an appointment for my inspection. Went in and it only took 25 minutes!! I will definitely go back again

Jan 05, 2024

As long as I live in the Richmond area, I will never go to another shop but here! Scheduling an appointment is so easy and pricing is fair for the services needed. I used to hate dropping my car off at a shop as a young woman and getting talking into certain services that needed to be done “urgently.” I’ve never had that problem here. Highly recommend this shop!

Dec 05, 2023

Good folks. Professional and competent

Dec 05, 2023

Great place! Very trustworthy and reliable. I never feel like they are adding "extras" onto the work that is needed for my vehicles. I would definitely recommend Gayton Automotive to anyone that feels overwhelmed at a mechanic.

Dec 05, 2023

I have brought my car to Gayton Automotive several times now, and each time they have given me great service. I will continue to use them for all the services my vehicles need.

Dec 05, 2023

I took my car there for a second opinion because I didn't believe the dealer. Gayton confirmed my suspicions. Dealer said the belt tensioner was leaking and the belt needed to be replaced ($470.00). Plus, brake pads and rotors 405.00. Gayton said the belt wasn't cracked and it was a seep, rather than a leak and it would probably be up to year before it would need replacing. Also, the brakes didn't need to be done right away. I took my car in for an oil change and begore I left, I had a bill for $1200.00 in additional repairs. The dealer also recommended a cabin filter change, something I had done myyself in about 12 minutes. I left Gayton paying $89.00. Bye bye dealer.

Dec 05, 2023

I'll be using Gayton Auto from now on. My car was ready within 1 hour after repairing the A/C and an oil change. The Prices are very reasonable. Thank you!

Dec 05, 2023

Lisa really has it going on at this shop. One stop shop says it all. Honest and trustworthy.

Dec 05, 2023

They are really good. They are fair and don't try to stiff you on price

Dec 05, 2023

Very professional and they did a great job with my car!

Dec 05, 2023

Great service

Dec 05, 2023

My daughter was stranded with a flat tire 30 minutes from home the day before Thanksgiving. I traveled over to check things out and ended up taking the wheel off and searching for the closest auto shop in the area. It was Gayton Automotive. Realizing it was the last day before a major US holiday, I knew my i odds were slim to get this tire fixed that day. Needless to say, it was was repaired and i was able to get my daughter back on the road that same day. The staff was very friendly and approachable. So much so that I may go 30 minutes out of my way just to get my own car serviced here. This experience got my Thanksgiving holiday off to a great start. Many thanks to the staff here for the excellent service! 😊

Dec 05, 2022

Good job

Dec 05, 2022

Great service and very responsive.

Dec 05, 2022

Great service, reasonable price.

Dec 05, 2022

TERRIBLE. Kept my car over three months. Never called me to give updates as I always had to call them. Kept telling me they were waiting on parts and then week by week said it would be ready the next week. I am furious; they are the absolute worst!

Dec 05, 2022

This is a very nice and comfortable shop, Suzie is the sweetest and so was the mechanic who looked at my transmission.. I really would recommend this place and this will be my permanent place I go. Thank you for everything!