General Auto Repair I LLC

Jan 07, 2025

I am very impressed with the service and service desk person's assistance and patience doing the trips l made before having the car repaired and also the level of knowledge concerning my vehicle including communicating with the warranty department when it comes to getting the job done they really are on the ball I was given a time frame for completing the work I could see the mechanics was always busy other costumers seemed pleased and the scheduled time for finishing the job it was right on time they did a great job my vehicle runs great this will be my shop of choice for now on

Aug 07, 2024

Charlotte "is" the ABSOLUTE best!!! As a single mom, its not easy finding a trust worthy repair shop. However, Charlotte and the team at General Auto is faithful to "ALWAYS" make sure the job gets done and it's in a timely fashion. Charlotte, thank you that no matter what life has throwed at you, you "ALWAYS" come to work ready to make someone's day with the respect & kindness you show each of us that comes needing work done. I have just about all of my family coming to you now! You truly are the heart of that business. I pray you and the team there be blessed in every area of our lifes!!! GREAT JOB YOU ALL!!! THRRE IS TRULY NOT ENOUGH STARS TO RATE WHAT YOU ALL DO FOR US!!! 😊

Jul 07, 2024

Amazing quick service. Open/clear pricing. I went for my brakes and they knocked a ding in my bumper without me even asking. I watched as they helped a different customer with an insurance claim to make certain the damage was covered. Definitely recommend this shop.

Jul 07, 2024

I've used these fine folks several times over the past several years. Always fast and dependable. The work is solid and I highly recommend General Auto Repair.

Feb 07, 2024

Great Service. They are very helpful and care about them customers!

Feb 07, 2024

Horrible place that mr Dai is a liar that black guy as well, they charged my for nothing without fixing my car

Feb 07, 2024

I haven't been recently buy I have done Buisness with them for many years, mostly the Monterrey/S Choctaw Location which I wouldn't recommend, they've misinformed, misdiagnosed my vehicles a few times, and didn't fix the issue when my jeep broke down days later, I had to Always pay for a whole different part, and repair, but the Florida Blvd Location is much better.✍️🏼👌🏻👍🏻👍🏻

Feb 07, 2023

Amazing work job well done

Feb 07, 2023

Awesome place for car repairs. Charlotte helps you get right every time. They don’t make you pay for things you don’t need.

Feb 07, 2023

I paid $430 for 2 window motors to be fixed and to my horror they bondo’d my window to the top of the door DO NOT GO HERE

Feb 07, 2023

So I went to this mechanic shop for the second time to fix the same problem so this time it was supposed to be my starter so they put the starter in which was fine but when I got in the car on my display it read engine running hot AC off so after I left I won't put coolant in that didn't do anything so I went to O'Reilly's and got a engine check and they discovered that I had two sensors that was faulty so I go under the hood to check and I noticed that not only was both of those sensors unplugged but my dipstick was sitting on my windshield dash it could have caused more harm than it did at least I thought days later the car hesitated to crank engine light came back on went to get another engine check and it's reading several faults that I've never seen before from the engine coolant temperature sensor high voltage to my evap sensor, Catalyst sensor, crankshaft position sensor and etc don't go there you leave with more problems then you came with. Also I have pic just can't seem to see how to post them.

Feb 07, 2023

These guys know their stuff.

Feb 07, 2022

Great service

Feb 07, 2022

Most reliable place in baton rouge to get your car repaired, charlie will help anyone

Feb 07, 2022

Professional and quickly job done

Feb 07, 2022

Professional. Knowledgeable

Feb 07, 2022

They claimed to fix my car but just sprayed a bunch of flex seal on my engine and charged me $1k for it. Car died day after I got it back, so I took it back to them. They took the car, then blocked my phone number and claimed I was delinquent and wouldn't hand it over unless I paid then another $2k - mind you, not for fixing the car, but for them to give it back to me as is. So effectively, they stole my car and my money and now I'm having to sue them (spend more money) just to get a broken car back that is already mine. They are scam artists masquerading as mechanics. Steer clear.

Feb 07, 2022

Tried several other mechanics and they couldn't diagnose what the issue was w my car. Brought it here and in 30 minutes they told me what it was. In a hour they had it fixed. My check engine light is off and I am so happy. Will be bringing my vehicle back soon to get a few others things done. Great price and fast service, you can't beat that.

Feb 07, 2021

Good place for all your vehicle repair needs

Feb 07, 2021

Great place and the woman in front takes good care of you! Honest!

Feb 07, 2021

Great prices good work

Feb 07, 2021

My truck needed some repairs and the owner was superb!! Gave me a complete invoice of pricing and told me what would be the most important to do first if I didn’t want to do all repairs at this time... well I went ahead and did all repairs and was done I a great timely manner.. Thanks Charlotte