Genesee Auto Care

Sep 22, 2024

I called Genesee Auto Care by referral after a really bizarre a terrible 2x experience with a smog shop in Bay Park. John took the time to talk to me over the phone to give me sound and honest advice when he really had nothing to gain by doing so - my car was already repaired and I was ready to clear smog (long story). Regardless, he made me feel SO comfortable throughout our conversations and I was able to bring my car to him to look at as well as have his partner/neighbor perform my smog check. It's super hard to trust others in the auto industry nowadays but I can say that John will have your best interest at heart and lead with honesty. If I need my car repaired, I'll be back here.

Aug 22, 2024

I have known the guys at genesee auto care since the late 90's. John always comes through for me and does what it takes to fix my vehicle. Thanks John for getting my truck all fixed up

Apr 22, 2024

Helped me out when I really needed it

Nov 22, 2023

I bought my first car in 2019 and had no idea what basic maintenance was required. I came here for my first oil change and John was so kind that while I waited for my car to be done, he walked me through the different maintenance I would have to keep an eye out for. For 2 years, I only brought my car here, then I met my partner (who happens to be a mechanic and now services my car). John is very fair and transparent with his prices and when I was having an evap error (constant check engine light due to something wrong with my gas tank), he walked me through the different repair options and let me decide if I wanted to try the cheaper options first before doing the more expensive diagnosis and repair. I really recommend Genessee Auto Care for an honest, trustworthy, and thorough mechanic.

Nov 22, 2023

John was AMAZING!!! he fixed my truck and got me back on the road in 1 day. The Ford dealership quoted me 2200 dollars to fix a multitude of issues. John correctly fixed the only issue I had and did not charge me for extra unnecessary repairs. He fixed my issue for a fraction of the price. If you need work done on your vehicle, go see John at Genesee Auto Care.

Nov 22, 2023

The best.

Nov 22, 2023

Will hopefully have my mother’s 1998 Civic repaired by this place on Friday. Regardless, I just wanted to say how nice and helpful John was in trying to get my mother’s car on the schedule…which he did. I personally have heard great things about his work and shop through a personal friend. Nice guy for sure…UPDATE… John did an excellent job! Car running within a few hours… all good.

Nov 22, 2022

I have been going to john for over 15 years. Was always happy with his work and prices. Brought my car for inspection and maintenance at 8:15 my appt was for 8:30 around 8:45 or so john shows up and I give my key. At 10:06 his employee calls and says everything looks good but I could use a new battery so I say sure since the inspection surely wont be that much. A few hours later i went in to pick it up and was floored by an almost 800 dollar bill ! John wasn't there so i went back a few days later to find out if this was all just a big mistake. So he basically said the computer shows this many hours at 135 an hour so if it only takes less than an hour and a half you still get charged for computer estimate of 4 hours! He offered 90 dollar refund but I refused. If he needs the money this bad he can keep it. I noticed the last few times I went in that not as many employees working there maybe that's why the new prices. I forgot to get an estimate before they started and will not be making that mistake again.i really hate leaving a review like this from someone I liked and respected for so many years but I dont want this happening to anyone else

Nov 22, 2021

Should’ve taken the time 20+ years ago to write this review for John. He is absolutely the best mechanic you’ll ever meet and the most honest man that you’ll ever meet. Save yourself a lot of time and money and just bring him the car to fix it right the first time. He always notices other things that have gone wrong and takes care of them many times for free!

Nov 22, 2021

They tell me the noise the brakes are making are in the front so they replace the front brakes and they say they will also clean the back brakes. The brakes still make the sound. 5 attempts later they say the sound is in the front probably faulty parts. I take the car to another mechanic and they pull off the back wheels and show me that John never cleaned the back brakes and that's why the problem was never resolved, go figure. Horrifying experience!

Nov 22, 2021

Very professional, fast and excellent service. Walked me through everything that needed to be repaired. I'd recommend Genesee auto repair to any one in need of auto repair. Thank you John for fast and honest service.

Nov 22, 2021

After 3 different mechanics tried scamming me just to steal my money l finally found the right place for my car ! The most honest one you will find in San Diego! Highly recommend it.

Nov 22, 2021

Expert mechanic, fair prices. John is very personable and sometimes fixes things without charging. Really cares about his customers.

Nov 22, 2021

I recommend John to a friend after he saved my old Toyota Tacoma; he came through again for my friend. John and his staff are always respectful, down to earth and honest, and I can always count on him.

Nov 22, 2021

Only honest mechanic I have met. Trust sending my daughter there alone and not get ripped off.

Nov 22, 2020

John is by far the best mechanic I have ever dealt with. I've been going to him for years and won't use anyone else. Highly recommend Genesse Auto Care. Thanks for everything, John, it's truly appreciated.

Nov 22, 2020

My family and I have been taking our vehicles to John’s shop for 18 years. John is a man of his word and he is very professional and personable! John has gone above and beyond for my family and always finds time to squeeze me in. Not only is John a wealth of knowledge, he truly cares about each and every one of his customers . I know with John, I have made a friend for life. His prices are fair and he does excellent work! I can’t say this enough but if you want an honest shop to take your cars to, Genesee Autocare is the place to go.

Nov 22, 2019

A very knowledgeable owner John took great care of me at this place that was given to me as a recommendation by a number of people. This is my new go-to place for honest recommendation and very fair prices.

Nov 22, 2019

Amazing service every time!! As a younger female who’s car maintenance knowledge is very limited, I appreciate the honesty and transparency. I don’t feel like I’m being swindled and know the shop is genuinely looking out for my car and my family!! Would recommend a million times over.

Nov 22, 2019

Best place to take your car for any kind of repairs.

Nov 22, 2019

Good quick place for smog

Nov 22, 2019

John and the guys are always friendly and on point. Honest mechanics are difficult to find... Would recommend Genesee Auto to anyone.

Nov 22, 2019

John has gotten us back on the road a few times. We've taken all of our cars to him. He's honest, thorough & willing to explain what & how he's done the work.

Nov 22, 2019

John runs one of the best auto repair shops I have been to!

Nov 22, 2019

They do great work very honest very friendly customer service

Nov 22, 2018

Been going here for 7 years. John is the best mechanic I have ever had. Honest, skilled, trustworthy, efficient, fair, and at a totally reasonable cost. And he takes the time to talk to you and explain your situation and show you himself. He really cares about my cars. And he’s funny! I feel like he is family at this point. He is the only mechanic you will ever need.