Gerber Collision & Glass
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Review highlights
"Professional, courteous, and efficient. The work done on my car was awesome and fast!"
"Great professional and personable service."
"I am sure some staff care at this location, but my experience was terrible."
Overview
Categories
Auto body shop, Auto bodywork mechanic, Auto dent removal service
Directions
13349 N Main St
Jacksonville, FL, 32218
Phone number
Call: (904) 757-6500Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Description
Gerber Collision & Glass Jacksonville / Main St services include collision repair, auto body repair, dent / scratch repair / removal, frame straightening, auto paint repair, paintless dent repair (PDR), bumper repair, and more, to bring your vehicle back to pre-accident condition. We are your full service auto collision body shop, located in Jacksonville.
Reviews
Nov 29, 2024
Was a good experience with this location. The helped turn my initial review into a positive one. Very friendly and care about their customers. Thanks Nick and Diane
Nov 15, 2024
Great professional and personable service.
Nov 06, 2024
Great body shop. They kept me updated and were attentive to detail. Highly recommend this business.
Nov 06, 2024
I go for enterprise but the Gerber staff is always so nice 👍
Nov 06, 2024
It is an excellent establishment to entrust your vehicle to after an unfortunate incident. We were warmly welcomed upon arrival and consistently informed about the progress of the repairs. Upon retrieving the vehicle, it appeared as pristine as the day of purchase. This establishment undoubtedly exemplifies the highest standards of professionalism. Our sincere gratitude for the exceptional care provided to our vehicle.
Nov 06, 2024
My experience with Gerber collision was a good one, everybody was so friendly, and Josh, Christina, and Ms. Diane made sure I was pleased.
Oct 06, 2024
Great experience, would recommend. They are honest, friendly and meet their estimated deadlines for completion on body work.
Sep 06, 2024
Amazing Staff, Great work. Fast friendly and easy to work with. TY for making my Baby Beautiful again!
Sep 06, 2024
Everything went as planned. Constant updates via phone text or email for convenience. Great customer service and Enterprise is in the establishment as well. Went above and beyond with my car. Thank you to all the representatives.
Sep 06, 2024
Incredible and timely service! My car looked brand new after significant bumper damage!
Sep 06, 2024
My truck is currently in their shop. They are prompt and friendly. I will update when I get it back.
Aug 06, 2024
Got my Subaru fixed up after a front end collision, and everyone was really nice and helpful. Did a great job and in a timely manner. Even gave me a free ride home after I dropped off my car! Thank you!
Aug 06, 2024
Great customer service, fast turnaround, and amazing results.
Aug 06, 2024
Great service! Excellent staff
Aug 06, 2024
I had such a good experience with this Gerber shop. I was greeted and all very friendly. I got the estimate very quick and got my vehicle back before i expected it. The work was terrific and very happy with it. Great shop.
Aug 06, 2024
Thank you for your excellent services! The whole process was so easy and worked with me on all my needs. All the staff members are extremely nice and helpful to all my needs and questions with my car. They handled everything for me with insurance and went above and beyond to make this unstressful for me .
Jul 06, 2024
2 years later everything thing they did clear coat has came off
Jul 06, 2024
Fast service and they really do an awesome job at keeping you updated. Very impressed
Jul 06, 2024
Josh the manager and Dianne and peggy in the office were absolutely phenomenal to deal with, they kept me up to date on each an every aspect of getting my car repaired at their facility after an accident. 10/10 recommend to ANYBODY in need of body work done. Also love the warrantee that comes along with the work the do! the absolute best group of people hands down!
Jul 06, 2024
Thank you for the INCREDIBLE work on our Traverse and for your kind communication. Everyone I spoke to was professional, knowledgeable, and kind. Jessica provided us updates weekly, and even when we got curious and called to check on it everyone else was kind and respectful. I called once to ask genuinely why it would take “so long” (it was only a month and I don’t know anything about car repairs) and they gave the phone to someone who could explain the entire process step by step so I could understand how in depth the repair was. Honestly I was at total ease after that phone call. When I picked up my car today, I was so thrilled with the job they did. It was cleaned and even the front interior was cleaned. Phenomenal work, easy to work with, and kind people. They made a mess of a situation easier.
Jul 06, 2024
They made the repair easy and hassle free. Highly recommend.
Jun 06, 2024
Every accident I have (i know how that sounds), Gerber does a great job fixing my car and staying professional while doing it. They go above and beyond to help out as much as they possibly can in their service. Very thankful for their work.
Jun 06, 2024
The people that works at Gerber collision on Main Street are awesome. They make sure that the customers are satisfied and if it’s a problem, they will work the hardest to make sure it get resolved..
Jun 06, 2024
jessica and dianne are amazing!!
May 06, 2024
Dropped car off for repairs. No issues
May 06, 2024
Gerber Collision helped get my car repaired on time and were very helpful. Jesse Ost
May 06, 2024
The staff was extremely friendly and informative throughout the process of the repair. Highly recommend. 10/10, will use again!
Apr 06, 2024
I brought my car here after an accident and was blown away by the service. The ladies in the office are so kind and helpful. My car looks amazing!! There were 2 closer locations for me but something told me to choose this location and I am so glad I did. Thank you so much!!
Apr 06, 2024
I came all the way from Wisconsin. I got my car fixed at a Gerber there and they gave me a faulty fan. I came here once I moved and they fixed the fan and got me a brand new one. They ran it to make sure it worked right. Plus they are very friendly especially the ladies in at the front desk.