German Autowerks

Dec 04, 2024

Great experience getting my Audi serviced. Friendly staff, very Professional & Knowledgeable group here!

Nov 16, 2024

They did a great job with my vehicle and were very friendly and informational about the repair

Nov 07, 2024

Got a minor repair done today. As always excellent service and pricing. Much better sanctimonious and unfeeling dealership staff.

Nov 07, 2024

If I could leave 10 stars I would. I had recently moved and had to find a new shop to take my car to, and came across German Autowerks on Google. So glad I did. Hands down the best shop and customer service in Columbus.

Nov 07, 2024

Waited well over a year to post this review: Brought in a 2015 VW Tiguan R Line 4-Motion for a check engine light. This shop diagnosed the issue as a timing chain despite low mileage (sub 60k) and was quoted around a couple thousand to replace it. Being nowhere near the needed timing chain replacement mark typically needed on higher mileage engines, I had my doubts. I usually work on the vehicles but was out of state for work. I assumed they read the VW bulletin for the prior generation of this vehicle for a timing chain issue and did minimal diagnostics. Despite talking to them, insisting it was not the timing chain, and the bulletin was for a different generation, they held firm. I then declined work and had it towed to VW at MAG Dublin. Where they then replaced a faulty knock sensor in the engine which solved the issue. I called German Autowerks requesting a refund of the payment I made for diagnostics and explained what VW had found. I was willing to provide them all documentation of the repair, however, they refused to refund the money despite being wrong. It has been well over a year and the issue has not come back, I never needed a timing chain replacement. I am glad I trusted myself and decided to get a second opinion which saved me thousands of dollars. Do your research please, there are more experienced shops out there that have better integrity and can admit when they were wrong.

Oct 07, 2024

Always polite and very helpful..

Oct 07, 2024

After Firestone gave me back my beetle with the brakes barely working and trying to sell me on other things I didn't need, I looked up local shops that handle European cars. It was instant relief pulling into their lot and seeing a handful of VW Beetles sitting outside. This shop was able to fix the issues Firestone caused, as well as get my car back up to standards. My brakes have never worked better, and my car idles so much more quite now. The things that Firestone told me I needed to fix my brakes were found to not be relevant at all. I feel as though the prices were fair, and the communication was great with frequent updates from Chris. I felt like they really wanted to help me out and get my issues fixed. I've had the car for 7 years and only now could someone tell me where my constant oil leak was coming from and actually fix it. I own two beetles, and will be taking them here from now on while I'm in Columbus. Thank you German Autowerks.

Oct 07, 2024

Awesome place!

Oct 07, 2024

Great work and great communication when needed!

Oct 07, 2024

Honest and knowledgeable people. Trustworthy work and fairly cost efficient. Chris is very kind and professional. Thank you to the team

Sep 07, 2024

Everyone there is super friendly, super honest, and, most importantly, super capable. Chris will work with you and make sure what needs accomplished gets done.

Sep 07, 2024

Fast, professional service. They put my A4 back on the road quickly. Thanks Chris and John.

Sep 07, 2024

Great place to get your VW car serviced!

Sep 07, 2024

Had a great experience with German Autowerks. Josh did a fantastic job of explaining what components of my 2013 335i's I should keep an eye on for potential problems. Found my battery had not been registered and took care of it. I have found my BMW repair and routine maintenance shop.

Sep 07, 2024

I have taken both my son’s A3 and my daughter’s VW Beetle (most recently) to German Autowerks. I have found them at all times to be friendly, extremely knowledgeable and transparent. They will diagnose your issue, explain it to you in plain English and will not pressure you. Their estimates tend to be in-line with the final bill. If you’ve got a repair that will take an extended time, you might just get to drive a way-cool loaner while they have your buggy. I have not found their wait times to be excessive. I had never owned a German car, and within a short time I now have two in my household. German Autowerks is a terrific dealer alternative.

Aug 07, 2024

Excellent service and good price for my repairs.

Aug 07, 2024

Experts know what they’re doing! Chris helped me out alot and was very patient and detailed on the issue my vehicle had. German Autowerks was very patient with my extended warranty and I appreciate it. Will be returning if needed! Thanks

Aug 07, 2024

I took my Audi diesel here on recommendation and was happy with the treatment and service I received. The staff is friendly and made me feel comfortable. I felt like I was treated fairly and was pleased when the invoice was lower than the original quote. Will use them in the future and have already recommended them!

Aug 07, 2024

In for an oil change and module replacement for My audi Q8, in&out in 4 days, very transparent on issues and parts delivery timeline, my only complaint is the price being $130 more than what I was told over the phone after repairs were finished as opposed to when I picked it up.

Aug 07, 2024

These guys saved me! Basically 24 hours before I was supposed to go on a trip… my water pump starts leaking everywhere only a year and change after I had it replaced. He said it would be around $1,100 + tax and it came out to be just over $1,300 after tax. They are also super responsive! Clean garage too… that says a lot! Edit: they replaced my oil pan and it is leaking again after 1.25 years, and I just moved to Colorado… hoping they can help me resolve this and make it right.

Jul 07, 2024

Honest, friendly, and fair. Great mechanics for my VW and Audi.

Jun 07, 2024

Charged me premium price for parts but installed an inferior product that was less then 1/3 of the price. Scammers

Jun 07, 2024

Love the small shop environment and the people are super friendly. They were able to prioritize my vehicle so I could get back to work. I’ll be returning for all my shop needs!

Jun 07, 2024

They really know German cars. You should feel comfortable taking them any VW, BMW, or Audi. My car was done right the first time.

Jun 07, 2024

Very pleased with this place. I just bought a used Tourag there and they had the vehicle for a fair price and answered all my questions. I even met some of their mechanics and will take the car there for service. I heard through others that this was a quality business and from my experience I agree that it is.

Jun 07, 2024

We had a great experience at German Autowerks our car got repaired the same day we find the mechanic to be honest,good at what he does and the price was good thank you for making our day we needed a quick service and you took good care of our car

May 07, 2024

Very friendly hardworking staff

May 07, 2024

Very satisfied with the work and customer service. Great people and will be back in the future.

Apr 07, 2024

Brought in a BMW that is starting to get up there in miles. Asked for recommendations on work that would need to be done to keep the car running as a daily driver. Really appreciate the thorough review and recommendations for only work that was needed and not any unnecessary work/expense. Also appreciate the quick turn around to avoid keeping the car over the weekend. Great guys working here.

Apr 07, 2024

Guys there were cool, easy to talk too. Prompt with service.

Mar 07, 2024

Great customer service and high quality work. Very knowledgeable/explained issues well. They started the work right away and the car was done earlier than promised. Bill was in line with the estimate. Very good experience!

Mar 07, 2024

Took my Mercedes in for a brake repair. Customer service was great. They called with a quote and had the brakes completed within 3 hours. They went above and beyond and reset an error message on my car. Fast, affordable and quality work.

Feb 07, 2024

Excellent shop. Good work, good price

Feb 07, 2024

I’ve been taking my Volkswagen Jetta to German Autowerks for over 5 years with no issues. Always quick to get scheduled, the work they’ve completed has been exceptional, cost has been reasonable. Would highly recommend them for service on your Volkswagen vehicles.

Feb 07, 2024

Yeah I just want to help my daughter this morning to sell her VW beetle that was boughten from this car lot. It was actually turned into Herbie Love bug. I wasn't able to help her and guide her when she chose the vehicle. The gentleman how to set how great the vehicle was how much she's going to enjoy it yet he forgot to tell her that it's a rebuilt salvage. On top of that he was sold it to her I had a way above price if you ask me so they made quite a bit of money off my daughter but we're reaping the repercussions now because we're trying to trade it in and nobody I would highly recommend that you check their vehicles out their sales went out owners whatever before you purchase a vehicle

Feb 07, 2024

Yes! Yes! Yes! I thank God for German Autowerks affordable prices and professional service! Good job Chris and Josh!