GermanTech MotorWorks, LLC

Dec 06, 2024

Didn't realize when I took my 328 in once that I was signing up for spam emails and texts in perpetuity. Absolutely zero reapect for their customers. Also get your estimate in writing because they tried to tack on extra charges after the fact

Nov 30, 2024

Great service—pictures they provided during and after the repair process were really helpful. Scheduled service online and they were able to make a pretty involved repair in three days. Very professional and responsive.

Nov 30, 2024

I have been looking for a new mechanic for my air cooled 911, and gave them a shot. I am very happy with the work, after a couple other shops were unable to resolve my engine issues. They communicated with me through the entire diagnosis process and even gave me access to a running invoice, pictures of the recommended repairs, and future items to address. Needless to say, they are my new go-to for my German cars.

Nov 30, 2024

Love the care and attention the staff gives my BMW, whether it's simple maintenance like an oil change, or something more in depth. The same tech works on my vehicle whenever I go there.

Nov 30, 2024

Well worth the visit

Nov 23, 2024

I am a dealership in Chicago, client was running into issues with a car she just bought and they are taking great care of her and of us. Very much recommended. YOU CAN TRUST THEM 1000%

Nov 16, 2024

GermanTech is now my preferred company for my Crossfire needs. I found Brad and John to be very knowledgeable and accommodating. I recommend.

Nov 16, 2024

They are way more affordable than other similar companies and very fair. I had a wonderful experience

Nov 16, 2024

Very please with my experience and the quality of service. Glad to have an alternative to the dealership…

Nov 07, 2024

Absolutely the best. As long as I own a BMW and live in Louisville, I will only take my car to GermanTech. Fixed my car for $180 when the dealer wanted $2,300.

Nov 07, 2024

Glad I found this shop. Feel confident that they provide excellent service!

Nov 07, 2024

I had a good experience with GermanTech. Because of my work schedule I did not engage with anyone in person. I both dropped car off, and picked up, after hours. Repairs took slightly longer than anticipated but I'd rather things be done correctly than rush. I also did not have much time to compare pricing for repairs but pricing seemed appropriate for type. Facility appeared clean and orderly which goes a long way towards confidence. I like that their focus is on German cars.

Nov 07, 2024

Mercedes 2013 E350 front office staff always very professional and friendly and mechanics do excellent work. Very happy with service Fair prices considering always expensive to get German imports repaired and to feel confident repairs and maintenance done correctly with proper parts

Nov 07, 2024

Very good service , fair pricing and very accommodating personnel . Will definitely keep bringing our BMW there for service, etc.

Nov 07, 2024

Always the best service! Reasonable prices. And quality work.

Nov 07, 2024

I’m reading all of these great reviews and I used to have the same and sent them many customers, only to get disappointed myself. Got charged for 2 diagnostics for some reason, in my 30 plus years in the Automotive industry I have never heard of or seen such a thing and for this reason I feel gauged and taken advantage of, I read one review where a person said that they offered them a loaner car when I was told that they didn’t offer such service I will stop here and will no longer send this place business, I can’t with a clear mind send someone to to be left with my feelings

Nov 07, 2024

These guys saved me. We were on a road trip and our my car broke down. We were searching ALL over Louisville for help with our VW and no one could fit us in. I found this place and called them spoke with the advisors and told him our situation. We were able to bring it in and they were able to diagnose it pretty quickly. We had to do a pretty major repair, but they explained how they came to that conclusion and gave us a few different options. I am forever grateful that I found this shop on our roadtrip. They are honest and trustworthy. So so so so thankful!! Thank you guys for helping us out!!

Nov 07, 2024

This was my first visit to this shop and I was impressed. The front desk, the shop foreman, and the service tech were all extremely knowledgeable and professional. The service write up and explanations of work to be done were conveyed by email/video and were thoroughly explained. After picking up my vehicle the shop foreman and service tech took time going over how I could safely maximize my tuned car’s performance! I will be using them in the future. Thanks again!

Oct 07, 2024

Been here twice. Online scheduling is awesome. Staff is nice, prices are fair, and the lounge is great!

Oct 07, 2024

GermanTech did a great job on my 2014 328i. The prices were fair and it drives great!!!!

Oct 07, 2024

Great service!! Excellent staff. Highly recommend them.

Oct 07, 2024

I cannot stress enough how honest and helpful this shop is. This is by far the best customer service I have received at every level. They take what can feel maddening and make it a nearly pleasant experience. I will be using this shop for all of my repair and maintenance needs. I highly recommend.

Oct 07, 2024

I had a great experience having my car repaired with GermanTech MotorWorks. They did excellent work and communicated so well with me during the entire process. I highly recommend them!

Oct 07, 2024

The people at Germantech were nothing short of hospitable and knowledgeable about what was going on with my car. Not just one of the mechanics, but everyone from the front of the shop to the back. These guys found the problem that 2 other mechanics couldn't find and fixed my car at half the price. Would recommend them everyday all day

Sep 07, 2024

I contacted GermanTech for significant work (several oil leaks) on my daughters BMW. Not being from the local area, I had to rely on customer reviews and phone communications. I couldn't have been more happy with the results. They provided a free rental for my daughter while her car was in the shop. They also communicated regularly alone the way as they got into the repair and discovered other issues that needed attention beyond what was estimated. I took advantage of a couple of issues and declined others without feeling any pressure from our customer service rep (Bridget). She was very knowledgeable of what was going on with the repair and sympathetic to me trying to get my daughter's car into a safe and derivable condition with consideration of cost to me. At the end of the repair I got a detailed report of what was fixed and what might need attention in the future. Their warranty exceeded the local BMW dealership and other shops I'd called in the area. The facilities appeared clean and well equipped with a number of service bays busy with work. It had a very professional feel to it. I even received a follow-up email asking about my satisfaction with the repair and their availability to service my daughters car in the future. They have earned my confidence and respect for future work. I don't hesitate to give them my highest recommendation!

Sep 07, 2024

These folks are really good at what they do. I especially enjoy the emailed approval document that they send after the assessment. Even included pictures of some of the stuff that needed to be repaired. I was able to go through and approve each thing that I wanted to be completed. Never had that before and it really gave me the time to think and research each item. The work was performed timely and - to me - seemed to be done very professionally. Everyone that I communicated with was very nice and helpful. This place makes me wish I owned more German cars!

Sep 07, 2024

I had a pretty good experience here, they installed a new clutch / flywheel / throw out bearing in my diesel Jetta, as well as a manual transmission service + an axle. They got the car done in two days which was impressive. Great customer service, but do not expect it to be cheap. The labor rate is a little high but you pay for what you get. Bridget was very professional & friendly, if you have a german car i’d recommend this shop. Very few places would even touch my Jetta due to it being a TDI, they did it in a heartbeat and i’m confident in their repairs.

Sep 07, 2024

Took my 2018 GLC 300 4Matic in for maintenance service after being dissatisfied at another place. I am satisfied that the required maintenance was completed to the manufacturer standards. Scheduling an appointment was easy and nighttime drop off made it convenient.

Aug 07, 2024

Again another satisfied customer. German maintenance is never cheap and cheap work is never good. They somehow made it reasonably and went above and beyond.

Aug 07, 2024

Best shop around, if you're even remotely close, choose them!

Aug 07, 2024

The shop was amazing and exceeded my expectations in every way.

Aug 07, 2024

These guys definitely over delivered! I had no idea what was going on with my car and I had it towed to their shop and they got me back on the road and did it a day ahead of the time they said that it would be ready.

Jul 07, 2024

Staff was very friendly and thorough when diagnosing my wife's 2012 mini and they didn't even charge us for it.

Jun 07, 2024

Fantastic staff. They never treat me like a girl. Everything is explained well, options are given, questions I have are answered. I get treated like a peer and my appointments are efficient. Pricing is fair and transparent. Will always recommend the crew at GTMW with zero hesitation.

Jun 07, 2024

Just had GermanTech Motorworks perform some repairs and maintenance on my BMW. Great work from the techs and the front desk. The service advisers were very nice and easy to work with. They had no issues with me performing the work I wanted to do myself and they took on the tasks I could not complete. Will return for future work for sure.

Jun 07, 2024

My first visit to GermanTech for my 2020 BMW X7, and they did not disappoint with excellent customer service! A very professional, knowledgeable, and efficient staff. I will definitely be using them for all my future work.