Gerry's Tire Services Inc

Nov 07, 2024

Check your purchase: I did not and I regret it. I ordered a set of tires for my 2015 car from Gerry's back in 2019/2020. My wife took the car in to get it shod. When she went back in pick up the car they informed her that my ordered tires had a defect; so they replaced them with something they had in stock that was comparable. I looked up the tires, they were comparable in performance and cost, so we moved on. Four years later I get a nail in my tire and the tire place I stop in to get it patched (Not Gerry's) tells me that they are refusing to work on my car. The reason? My tires are from 2013 and therefore not safe; non-compliant with DOT rules. I could not believe it, but on closer inspection, yes, all my tires say 2013 on them. The tires are literally 2 years older than my 10 year old car. Amazing. So I got swindled, and Gerry's literally put me in a situation where WHEN PURCHASED NEW my tires were already 7 years old and should not have been sold. So now 4 years later I am shopping for new tires, and realizing I have been at risk all this time with old, cracked tires. Not good. Not impressed. I had heard a lot of good things about these guys; but that was not my experience at all. Might have been an oversight; but it put me and my family at risk. Long story short: Check to make sure that you are getting a current product; tires expire and if old should not be used or sold. These guys should have known that, I have a hard time imagining they did not, since they are a tire shop.

Nov 05, 2024

Having someone who's not full of cr*p and will guide me in the proper direction to fix the car i love is priceless. I found this place from seeing a bad review on firestone mention an unnamed shop that told her the truth about her car. Tracking her reviews from her profile, i found Gerry's tire services and haven't had to look elsewhere. Multiple issues solved. Glad there is a place I can go to. I'd tell stories but i prefer to feign anonymity

Nov 05, 2024

I normally get my maintenance done at another auto shop, but was in the area and needed an oil change. Process was straightforward and easy, but I was charged more than I have ever paid for an oil change. I’m aware of what fair prices are since I’ve gotten work done on my car in multiple states. I do not believe it was an honest price. Some auto shops will charge you a higher rate if they think they can take advantage of you. Person at front desk was not friendly. Interior mat on driver’s side was not clean when I picked up the car, which was freshly cleaned when I dropped it off at their lot. Better prices and friendly mechanics can be found elsewhere.

Oct 05, 2024

Very professional owner. The shop does good work.

Sep 05, 2024

I always get great service and fair pricing at Gerry's. Pat is always super helpful with my questions and they've taken good care of my truck and all of my cars.

Sep 05, 2024

I've used Gerry's for several years and many types of services. In the past, they would always call to review their findings, provide an estimate, and get my approval before proceeding with the work. On my most recent visit I did not receive that communication. Instead, I only heard from them when they called to tell me the vehicle was ready for pickup and I owed several hundred dollars for resurfacing rotors and changing air and cabin filters. I asked why I was not notified before the work was done. They said when I brought it in I complained about braking and asked them to fix it. That is not true. I explained what I was experiencing, but I still expected the same communication I was used to receiving so that I could make an informed decision on what I wanted to do. Even if that were the case, I certainly did not authorize them to replace filters. After I got home I realized how much they charged for that alone, and I was even more irritated. They do good work, and I don't disagree with what they said was needed; but I value trust and communication, and they failed on both of those.

Sep 05, 2024

Really appreciate the help in locating a matching aftermarket tail light this past week. Staff is friendly & helpful with all topics related to cars.

Aug 05, 2024

Called them last minute and they were able to get me in for a nail removal and patch. Super nice guys, clean shop, great communication, professional = how a tire shop should be run. Highly recommend.

Aug 05, 2024

Disgusting racist shop. No other words.

Aug 05, 2024

Great experience from start to finish. Picking up the phone and answering all your questions, inventory, pricing, polite, professional, clean and well kept establishment, honest. Zero complaints here. Keep it up!

Jul 05, 2024

Excellent mechanics and great service

Jul 05, 2024

Good service for a fair price. Plus being open at 6am is very helpful for people working mornings.

Jul 05, 2024

It’s hard to find an honest mechanic, but Gerry’s is one of them. He’ll tell you when a repair is needed, and when it’s a waste of money. He took a look at my car and determined the AC was going to cost $2.5k to fix. We both agreed that’d cost more than the value of the car and wasn’t a good idea. He charged me nothing for the inspection. I also love that they open at 6 am - this makes it much easier for residents at Hopkins to drop off their cars before work. He has become the go-to mechanic for residents in my program.

Jun 05, 2024

A+ Recommended. Great service at a competitive price. Gerry's installed 4 new tires on my truck. Everything was ordered and scheduled over the phone. Transaction, communication, and service went smoothly.

Jun 05, 2024

Came here when I got a flat due to a nail because they had great reviews. They lived up to expectations. Straightforward, quick, and helpful. Could not ask for more. Will be coming back here in the future!

Jun 05, 2024

I wouldn't take my car anywhere else. Pat and the team are amazing. They are always helpful and go above and beyond when it comes to the maintenance of my car. Thank you !!

Jun 05, 2024

This shop was fast and took very good care of my 2021 Audi a6 I definitely recommend them

May 05, 2024

Best shop I've ever been to. Clean, fast, honest, good!!

May 05, 2024

My heroes! I had just arrived in town for a 4 day conference and had heard some "click click clicks" about 4 blocks from the hotel. Sure enough, with all the construction, I'd run over a piece of metal that lodged in my tire. Thankfully before the car was valet parked (and not seen again until the weekend), I saw the pressure had dropped. I am SO glad I found Gerry's!!! They got to my car quickly, repaired the tire and sent me on my way. Add to this they are all incredibly nice. I only wish I could pack them up and take them home to use as my regular place.

Apr 05, 2024

As a woman who dreads taking her car to the shop, 10/10. Good price, quick service, and I didn't feel like they were trying to sell me something I didn't need. They also didn't give me too much grief when I forgot the name of a car part lol

Mar 05, 2024

Trusted! Honest! Reasonable prices! My go to place now for mechanical issues and tires.

Feb 05, 2024

Nearby and good.

Jan 05, 2024

Professional and good service and quick service

Dec 05, 2023

I had to get 2 new tires because of flats and damage and Gerry’s got me in right away, was very fast and efficient, and for a great price. I’ll be back for future needs!

Dec 05, 2023

On 3/15 my tire pressure light appeared on my dashboard with a warning for one specific tire but recommended to have all 4 tires checked. I googled “top rated tire pressure check and repair” places near my residence and Gerry’s Tire Service Inc appeared. I went immediately to Gerry’s without calling or making an appt because I had to go to work so I took a chance. Not only did the guy behind the desk, possibly Gerry, acknowledged me when I walked in at 7:30am, he asked me a few questions after his call and knew actually what my tires needed and at the correct pressure. He also gave me expert advice on what I needed. Then I was on my way to work and signed on early! Gerry’s Tire Service Inc have professional, experienced mechanics! They provide other auto services in addition to tires. I will trust them with servicing my vehicle again. Check them out in Baltimore City, EastHarbor side. THANK YOU again Gerry for providing excellent customer service!

Dec 05, 2023

Super fast and friendly, made my southern heart feel welcome in the city. I was headed out when I saw my tired had a flat at 9:20am. I called Gerry’s and was told that as long as I got in before 10, they’d get me done before the afternoon was out. Limped on over and got there around 9:40, walked home. Got a call saying one of my other tires was on its way out, so they could do both if I wanted. Also gave me an estimate for how long I’ve got for my brake pads as part of their inspection. 11:00 I got the call that my tires were on and my car was ready to go when I got there. They even encouraged me to bring my dog in so they could say hi! Big thank you to Mr. Pat and Mr. John for helping me out so quickly. Will definitely be returning for future services!

Dec 05, 2023

Top notch & honest service time and time again … this last time this team of professionals went above and beyond with taking care of something they really didn’t need to. Deflating my spare and placing everything back perfectly. Do yourself a favor and park in lot across street from store as this is where you will have to leave your car for service.

Dec 05, 2023

After taking my car to Gerry's for months for routine service, when my Honda needed maintenance beyond a basic oil change, Gerry's upsold me on services, and then gave the car back to me without fixing the problem. I took the car back the next morning b/c the dash lights were still on, and the problem was still there. After a lot of miscommunication among the staff, and not really wanting to answer any questions about why it wasn't fixed, and why they didn't tell me they didn't fix it, they were all of a sudden able to find an open service bulletin in the Honda system (that they didn't find the day before?) and told me there was nothing they could do. I reached out to them to work toward a resolution for this poor customer experience but they never responded. They lost an otherwise regular customer as I can't trust them to be upfront and honest with me, and they weren't able to help with anything that requires any skill, and that cost me a lot of money.

Dec 05, 2023

Came in for brake pad replacement and AC repair (turned out to be Baltimore rats chewing on wires). The shop fixed it quickly and with a very reasonable price. I would recommend using this shop for your auto needs.

Dec 05, 2023

Gerry's Tire is provides great service and will not steer you wrongs

Dec 05, 2023

Great service, great pricing and exceptional work. The only place to go for tires and other services on your car. We came up from the Annapolis area because of their attention to detail and affordable pricing. Will recommend to anyone who asks.

Dec 05, 2023

Hands down the best tire place around! The place is spottless, they are as friendly as can be and get you in and out as quickly as possible. Highly recommend!

Dec 05, 2023

I have been taking my car here for years now and they are the most amazing ever! I always get my oil changed here and they will check fluids and rotate tires, just because. Last Wednesday I took my car in for an oil change and a flat tire fix. While rotating the tires they noticed that the CV axle on the L side was torn. They let me know and that I should take it to the dealership as my car is still under warranty. The car ended up needing a full axle replacement! Thank you so much for looking out for your customers!

Dec 05, 2023

I was very pleased with Gerry’s service! The shop savd me an unnecessary repair when I brought it in for a second opinion!

Dec 05, 2023

If you’re looking for new tires, look no further. Amazing customer service, super knowledgeable, and good pricing. This is the place to go. They are honest and have your best interest in mind

Dec 05, 2023

Left my car for a tire repair. Got a call a few hours later it was fixed. Quick and easy service, as well as fair price.

Dec 05, 2023

Outstanding. Giant nail in my tire discovered this morning and John and Pat were beyond swift and professional getting me in same day for complete repair. Thank you!

Dec 05, 2023

They are still in business.