GIC Car Clinic

Nov 03, 2024

Gave me all the problems with my car and no solutions as they were very busy and couldn't complete testing on the car after nearly 8 hours of me waiting and told me the check engine light might turn on again in the future after they stated they turned off the check engine light

Oct 27, 2024

Have been going here for a couple years now, Alan and Helen are warm, compassionate people, as are all the employees. They will show you exactly what's wrong with your car and explain exactly why they recommend what they recommend, if you ask. They may sometimes overrecommend, as is their prerogative, but they don't take it personally if you refuse. If you need to wait in the office, they have wifi and phone chargers, and you might strike up an interesting conversation with another customer-- I've never seen anyone come in here angry or yelling, which is a great sign. Highly recommend going here for car service and repair, or local recommendations too-- got recommended an amazing cafe nearby to eat while I waited!

Oct 17, 2024

Great experience

Oct 17, 2024

My 1995 Infinity G20, overheated and needed to tow. AAA driver, who towed my car, recommended to bring it to GIC Car Clinic At GIC Car Clinic, every staffs are so nice and kind. One of the best car shop. Explanation for cause and repair plan was clear and very reasonable. Service were great and totally satisfied. I really recommend this shop to everyone who reads this.

Oct 17, 2024

Brought my 21' Civic Type R here and Jose was very knowledgeable and professional. He knew a lot about my car since he had one as well. Both Jose and Jered made sure that my car was in and out on a timely manner. I received sufficient amount of updates which I really appreciated. Will definitely come back and bring the car back for my future maintenance and repairs!

Oct 17, 2024

Great service all around, happy I found this place and will be back for any future car issues or maintenance.

Oct 17, 2024

Great service!

Oct 17, 2024

My vehicle was left unused in a garage without maintenance for over 2 years during the pandemic. It needed a lot of TLC. I took it to GIC, and they performed excellent, thorough maintenance— my car drove great after that. The mechanics were up front about all maintenance recommendations and very friendly. They even threw in a few services pro-bono. Great service at very fair rates. Will definitely be using GIC for future car upkeep!

Oct 17, 2024

Nice people, good service

Oct 17, 2024

Overall, nice experience for the work they did. I just felt like they were trying to upsell a lot of things from the start. Plus, they won't do the work if the parts won't come from them. If you don't like the feeling of being sold to and is not used to saying "No", then this is not the place for you. If you're rather knowledgeable with what you want done, then it's fine to come here.

Oct 17, 2024

Professional, friendly, and honest. Been going there for a few years and only had good experiences.

Oct 17, 2024

The diagnostic they performed came with detailed notes which were appreciated and useful.

Oct 17, 2024

We wanted to place my review to express my sincere gratitude and appreciation for the outstanding service received at your shop. We had the pleasure of working with Ali and Jose who worked on our Mercedes. We recently found them and received exceptional skill and attention to detail when working on our vehicle. Not only did they diagnose the issue accurately, but they also went the extra mile to ensure that the repair was completed efficiently and effectively. Their expertise and dedication to their work is truly commendable. We HIGHLY recommend GIC for your automotive service!

Sep 17, 2024

Garbage

Sep 17, 2024

Great customer service! My vehicle was serviced in a timely matter and was pleased with outcome. Thanks!

Sep 17, 2024

Great place, i went there for a car fixing and got a reasonable price

Sep 17, 2024

Great service. Very decent prices. Will definitely be going back and recommending to family and friends.

Sep 17, 2024

Hello! So I brought my jeep into this shop not having any idea what was wrong with it but it wasn't starting, GIC Car Clinic did so much work & unfortunately my car was just too far gone. They were super nice & understanding of my situation. They were very timely & easy to get ahold of & always made sure to keep me updated on all progress. So although my car couldn't get fixed I still 10/10 recommend & will be coming for all of my car needs in the future! My service advisor was Jose & Jered was my technician & I thank them so much for their work & communication! I’ll be back!

Sep 17, 2024

High quality work! They were very patient with my case and handled everything with perfection. Special shout out to Helen for dealing with my insurance to make sure my car got returned to me in excellent condition.

Sep 17, 2024

I had a check engine light come on, so I called and they told me to come in. They quickly checked my car, found it was an easy fix, and didn’t charge me for finding the issue. Their kindness and honesty really stood out. Highly recommend! Will updated once I get my service with them!

Sep 17, 2024

The woman who I assume is the owner said she would have my car towed if I didn't pick it up the same day. Bare in mind they had called me that day that they could not fix my vehicle. I felt pressured. I had called ahead of time to confirm they could work on my vehicle before paying to have it towed to them. They said they could, and I agreed to pay for their “level three diagnostic”. After taking delivery of my vehicle they told me my vehicle was too difficult to diagnose (it is a Subaru) and told me to Come get it that day or it would be towed. I will give them credit for not charging me the diagnostic fee.

Sep 17, 2024

update: after seeing my review, they checked my file and apparently charged me for a tire rotation but never did one. Thankfully I was refunded for this oversight, but it isnt a good look to be charging customers for work that wasnt even done. They at least have the integrity to admit mistakes, and the previous comments still stand. Ie... They do good work, but they treat every car like they're doing restoration work on a classic car. They suggest a lot of work that is not necessary and their prices are far above what they should be. I am sure they would be thorough and everything would be good for the car, but its not worth it from what you can have done at other mechanics. Also, not great at customer service. Besides taking phone calls while Im standing there in person, they also chose to follow through with a tire rotation after an inspection which found nails in two tires and balding on two others.

Aug 17, 2024

GIC did a great job with the initial assessment of my 2005 Honda Pilot. I knew there was some deferred maintenance, but wasn’t sure of the full scope of work. They ranked the list of repairs by safety concern and allowed me to pick and choose which services I wanted to move forward with. They were also very patient during my evaluation process. Ultimately, I’m happy with the work they did on my car and would recommend them.

Aug 17, 2024

Great and Honest service they always are willing to help me out at a good price and they are very personable people. They made my little Honda last much longer, which helps me a lot.

Aug 17, 2024

Great services and accommodating. Will bring my car in again for services.

Aug 17, 2024

Helen at the Front Desk welcomed me and made my experience very comfortable. As a first time customer with GIC, I had trust issues with other mechanics in the past. Helen helped me to understand all the issues with my vehicle and listened to all my needs and concerns. I feel very comfortable reaching out to GIC with any concerns about my car. Thank you Helen for your warm hospitality.

Aug 17, 2024

I’ve been bringing my car here for close to a year. They always service the car in a timely manner so I’m only without my car for a short period of time. They also take the time to explain what needs to done. I’m comfortable and happy with their services.

Aug 17, 2024

They supposedly fixed ac problem at first. Then, a few months later, same problem happened again. They refused to give us any break , like repair it less than full price. Be ware here, they suck.

Aug 17, 2024

We had a wonderful first time experience and received excellent service all around. Came in for an oil change and they provided recommendations for other services without any added pressure. We'll definitely return again soon for future services.

Jul 17, 2024

GIC Car Clinic has fantastic service at a fair price. Alan and team are very helpful. They keep you updated on the progress of your service and let you know your options for the care of your car and their opinions on what the best course of action would be. I never feel as though I am being uphold with them. Thank you, Alan and team!

Jul 17, 2024

Great job and very friendly. Good customer service highly recommended them.

Jul 17, 2024

I was in a pinch for tire replacement, but as always, GIC came through. Thank you, GIC!

Jul 17, 2024

Outstanding service, people and location. Jose was attentive and responsive. I highly recommend them!

Jul 17, 2024

This place is a rip off, I would recommend this place to anyone.

Jul 17, 2024

Great customer service at the front desk and they were quick to update me about everything going on with my car. Will go back in the future.