Gills Point S Tire & Auto Service
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Review highlights
"… to fix it without a 2-3 hour wait. They got me in right before close and had it fixed in 10 minutes!! .. all while helping out another distraught customer that …"
"Super friendly, very kind and generous people work here."
"I have a family so I am so thankful I came into THIS Point S location."
Overview
Categories
Tire shop, Auto repair shop, Brake shop
Phone number
Call: (503) 244-9912Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Description
Gills Point S Tire & Auto Service is part of one of the largest independent tire dealers in the United States and is your expert in Portland, OR on everything tire and auto service-related. From tires to brakes, oil changes to alignments, we have you covered. Stop in today or shop our tire selection online to find great tire brands at even better prices. Life has its stresses, but worrying about your vehicle shouldn’t be one of them. Shop online and book your appointment today. No Stress with Point S.
Reviews
Dec 06, 2024
Amazing service! Quick and affordable and the guys are awesome! Matthew and Josh are stellar!!!
Nov 23, 2024
Great auto motive service will defiantly. come back for more of my maintenance on my car. Great workers! Especially Gosh P.
Nov 23, 2024
These guys are reliable quick and friendly. Definitely will be returning here for any further service I need in the future. Thank you once again.
Nov 07, 2024
Josh and Matthew were super efficient in their service and extremely knowledgeable. This is not the closest shop to me by any means, but I will certainly be back!
Nov 07, 2024
Josh and team fixed my flat in an hour for $35. Got me on the road in less time than I would have been on hold at the dealership. Will be my regular go-to shop now. They also do a ton of mechanical work in addition to tires apparently. 10/10
Nov 07, 2024
Super friendly! Very knowledgeable
Oct 07, 2024
They told me my tire needs to be replaced they measured the tire they said it’s on red . They wanted me to replace new tire . I was shocked my tires looks good . I went to less shwap. They said my tires good condition. When I called they said we made mistake. Make sure before changing tires their check other places
Sep 07, 2024
Not professional. Didn't appreciate the way I was treated.
Sep 07, 2024
Thanks Ernest for all he did , I highly recommend this place. You guys are rock .
Sep 07, 2024
The crew over at Gill's have been THE best! They treated me and my car with respect and I will be returning to get more work done, including the routine maintenance.
Aug 07, 2024
I was lied to at this location. I came in to have my tire repaired because it was constantly deflating. They looked to see if they could find a hole and could not. They told me they would keep it over night to see if it deflated and call me in the morning. I never received a call and had to return days later to find out about my tire. When I finally made it back to the shop they said the tire had no signs of a leak or puncture. The next morning the tire was fully deflated. I took it to Les Schwab and they identified the hole and had it fixed within thirty minutes. Leading me to believe the employees at this shop didn't even look at my tire. Overall I felt like the employees at this location were accusing me of lying about my tire and treated me disrespectfully.
Aug 07, 2024
Ok. I really don’t like to leave bad reviews but I have to. I came to these guys over a year ago for a leaking brake booster. I was headed on a big road trip and didn’t have the space or tools to do it myself, so I went to them. They graciously got me in and stayed past close to replace the brake booster and master cylinder. For that and their outstanding customer service, I give them 2 stars. What happened for the next 6 months is insane. I started having an issue immediately, where my brakes would stick at the top and braking was incredibly jerky. I called them and they said “maybe the brake booster just needs to get worn in”. Kept happening a week later and I knew something was up. I brought it back in and they concluded that the push rod was in fact out of spec and needed a “specialized tool” to adjust it. I proceeded to wait 6 months to hear back from these guys, driving with jerky brakes to receive a call that Toyota did, indeed, stop making the push rod adjuster. Ok. Fair enough. So they offered to replace the brake booster with a different one, as the ones they use are all refurbished- so maybe the one I had was faulty? No, it is just out of spec. They replaced it, now we’re at 7 months. I drive away and within 3 weeks my brake booster is going out. Back to square one. It’s not like this was a cheap job, and while I could have done it myself, I wasn’t able to get a refund so I tried to work with these guys. Definitely wouldn’t recommend these “brake specialists” to anyone. Wish I could have gotten a refund.
Jul 07, 2024
Friendly fair service. Thanks y’all!
Jul 07, 2024
Matthew is GREAT!!! Very professional with can do attitude!! I called 7 different ASE CERTIFIED MECHANICS to do some work on my truck and aside from being outrageously priced and hard to work with they were unwilling ultimately to do the work I needed done. Que Matthew, called him and asked him if he could do the work I needed done and he said absolutely bring it by and we'll get it done. Wanted to publicly and in writing say thank you personally to Matthew for having such a professional attitude. You've made me a customer for life!
Jul 07, 2024
The staff is great, friendly and accommodating and I never feel like they are giving less than honest advice and recommendations.
Jun 07, 2024
Had such an amazing experience with this crew here (thank you guys!!) they were nothing but respectful (no mansplaining here!) and knowledgable about the maintenance and upkeep of the vehicle. Came here for new tires to be installed, walked away with knowledge about my vehicle needs absolutely no Toyota dealership would ever care to tell you. It's amazing to come by places like these where the trust is there before you leave. Transparency will always have me coming back to good businesses like these.
May 07, 2024
Amazing customer service! We arrived minutes before they closed on a Friday with a flat tire. They squeezed me in and got it fixed quickly. Highly recommend!
May 07, 2024
Great, straightforward service. Highly recommended.
May 07, 2024
Had a flat tire and was able to get it in and have my tire replaced within 30 mins. Ernest was very nice and understanding. Would recommend this place to my friends and family.
May 07, 2024
The guys here are top notch. Professional, courteous, and knowledgeable. I picked up a nail in my tire on the job site. Matt was awesome, he got my tire patched correctly and in good time. He explained to me what they can and cannot patch and about the warranty on the tires. Quality, efficiency, friendly and knowledgeable These guys are great they check all the boxes for me. I highly recommend them. Thank you Matt
May 07, 2024
This is a great shop. They’re always super helpful and friendly. Highly recommend 10 out of 10!
Apr 07, 2024
I brought in my car because of a worrying whine/clang/crunching sound coming from one of the wheel wells. It turned out there was some gravel trapped inside that was causing the problem. They figured out the problem, took it apart and got the gravel out, and ended up not charging for the work. Thanks guys!
Apr 07, 2024
These guys were amazing! Car wouldn't start, dead in the water. When I got there Ben, Ernest, and the team identified my problem and explained the solution clearly and at an affordable price. Back on the road! I will definitely return for any needed service. Jeremy
Mar 07, 2024
Always friendly and clearly communicate any work/concerns during the servicing.
Mar 07, 2024
Great service every time I need help with my car . Professional and friendly team, made me feel safe being on the road again!:) Thank you guys for all your hard work! You rock👍🏻
Mar 07, 2024
I was on my way to Toyota dealer for a $196 oil change and overall inspection and decided to stop here and see what they charged. They are all very courteous and knowledgeable and I left in less an 45 minutes with an oil/filter change and inspection for $91. This is where I will now take my car. Thanks.
Feb 07, 2024
Best customer service! Came in for a replacement windshield wiper; it flew off going over some snow. I got car side help and Ernest was such a great help! Made getting through the ice/snow storm much easier! Made my day, honestly! Will be coming back for an oil change soon!
Feb 07, 2024
The whole team here is fantastic, I came in early with no appointment and they took care of me quicker than I expected! Matthew was extremely helpful and knowledgeable, he took the time to tell me exactly what was wrong and how to prevent issues from happening in the future. These guys are great at what they do!
Feb 07, 2024
Very transparent. They explain the issues directly to you and professionally take care of the issue. Great group over there, definitely will come back in the future if any issues arise.
Feb 07, 2024
Was running errands with my boss when they ran over some metal that punctured a tire. Luckily, the team at Gill's Hillsboro Highway stepped up and not only fixed the issue flawlessly but did so with impressive speed The location is very customer friendly and exceeded expectations all across the board. A shining example of what an ideal service team should be. Highly recommended
Feb 07, 2024
Richard and everybody at Gills Point S are rockstars! They were all extremely nice and welcoming to me, a new customer, i will be bringing my vehicle here from now on definitely !
Jan 07, 2024
Best place ever! The gentlemen working there are knowledgeable, personable, and generally fantastic. Richie was incredibly helpful in walking me through tire options for my specific needs and made sure I got the best deal possible. He even knocked off an installation charge because I'd just missed a sale. They did an oil change and thorough inspection while they were changing the tires, and were really helpful in talking me through what service needs I'll have coming up. My whole household has now switched to them for our tire and mechanic work-- highly highly recommend!
Jan 07, 2024
On his day off when the shop was closed the manager, Richie, happened to be around the shop and very kindly helped me out by changing a dramatically flat tire. I literally couldn’t drive any further and was having trouble getting connected with roadside assistance, so he was a true lifesaver! Talk about generosity and neighborly spirit! They have helped me before when I’ve needed oil changes and such, but this was so above and beyond that a review was absolutely called for.
Jan 07, 2024
Richie is a saint. We came in for a simple tire patch job and Richie went above and beyond. Not only did he manually fix the tire himself but he also made sure he gave us the best possible price as well. He even fixed a paint scratch I had for free!!! It's people like this that put my faith back in humanity. Thank you Richie! Definately my new go to tire/auto shop from now on. Highly recommend.
Jan 07, 2024
Richie, Matthew, and the team at this location have been my go-to neighborhood mechanics. They have taken care of and diagnosed all of my car issues and I leave with a little bit more knowledge and a functional vehicle. The customer service is always solid and the pricing is more than fair for the above and beyond service they provide. I fully recommend them for new drivers and/or people new to vehicle ownership and maintenance. I also recommend them for anyone looking for helpful and honest pricing!
Dec 07, 2023
Amazing service! Super helpful and kind! Awesome team! Thanks guys!
Dec 07, 2023
I took my daughter-in-law's car in, before they move out of the area, to have Richie and his team give it the once-over to make sure it's in proper shape. The team did a great job making sure to address the items that needed attention. I trust this team to give me the straight report, and not oversell me on un-needed services (like several other oil change and mechanic shops tend to do)... and they come thru every time! I'm sad my kids are moving but am reassured they will be traveling in a safe rig! Thanks Gills' Beaverton-Hillsdale Hwy team! It's nice to know there is a mechanic shop that you can trust!
Dec 07, 2023
Richard and Ernest run the show at Gills and they do their best to be transparent, work with your schedule and my car hasn’t been so happy. I feel safe going to them knowing they won’t charge me for just anything, they’re specific and explain why.
Dec 07, 2023
Was driving through Portland and of course had a flat tire When I google tire shop near me I found Gills point and they save the day . Took me in very fast, quoted me a very fair prices Highly recommended