Good Fellas Auto Repair & Towing

Jun 06, 2024

GREAT customer service, super nice and helpful, went when they were closed, they still came in clutch, 10/10!!!!!!

Jun 06, 2024

Kim is the absolute best to work with, it is very hard to find a shop that is both honest and priced very fair. I recommend everyone to go here

Dec 06, 2023

*READ BEFORE YOU GO TO THIS SHOP!!* Pathetic excuse of a business. I took my car here to be fixed after an accident. When I did pick it up, it needed an oil change so I took it to another show and asked that they double check things. Of course they found that NOTHING was tightened and there were not safety pins. Causing other damage and another large bill. I spoke with the owner who arranged to reimburse me and didn't. He was busier talking about a vacation he was booking, hitting on females at his shop, and how much money he makes. If your safety and your vehicle are important to you, do not do business here!!!

Dec 06, 2023

DO NOT go to this place if you want to be harassed this entire time your car is supposed to be getting worked on. My friend took her car here and the business owner himself kept harassing her over text and calls for a date. Finally when the car was done after being in an accident, it needed an oil change. She took it to get it changed and she just asked for them to look it over because something didn't feel right. Nothing was tightened down, which caused additional damage and ruined the ball joints. If she would have drive any further in the car she could have been severely hurt and caused more damage to the front end. She paid this business $4,000 for them to cause additional damage and not make it right. She tried to reach out to them regarding the issue and he failed to meet up with her to reimburse her for the damage. After saying he would, he said he wasn't entitled and that she was a joke. Instead, he bragged about booking a vacation. I would never recommend this place to anyone after seeing the treatment she was given and how much money she paid to them to not have it done correctly. More importantly, his feelings were hurt she wouldn't go on a date with him and she just wanted to keep it professional and have her car fixed. Don't go here if you want your car to have further damage and to be harassed by the business owner.

Dec 06, 2023

I would not use them. My car got hit, not my fault. I took my car in for bodywork. I got everything fixed. When I went to pick my car up, she said they had to jump my car. I don't know why, I just had bodywork done. I got hit on my side. Behind the driver door by the wheel's . Progressive came to my house to get estimate on my car and everything worked fine. When I went to pick up my car the radio didn't work and my wipers didn't turn on The lady said it could be a relay or fuse. Okay then fix the problem .I didn't take my car in for any electrical work . So why doesn't it work ? She said they didn't do anything to the car to not make them not work. So I have to take my car to a dealership. It crazy everything worked fine before I took my car in. DO NOT USE THEM AT ALL

Dec 06, 2023

Really amazing shop and amazing people ! I trust them with my car 100% and they do an amazing job !

Dec 06, 2023

These men are the BEST! My wife needed a special job done on our 2015 Jeep Compass! They stopped at nothing to help her get back on the road in no time!!! We are so grateful to Goodfellas for all of their generous help and hard work!

Dec 06, 2023

They underbid my original estimate by $1053.65 and tried to charge me $460 to get my car back. I don't know how they sleep at night

Dec 06, 2023

Very responsive GREAT customer service and very easy to communicate with, not to mention very reliable work!

Dec 06, 2022

Got me in on short notice, did great work, and was in and out quickly.

Dec 06, 2022

I broke down with my tractor trailer and Jim the owner cam out and put me back on the road

Dec 06, 2022

I don't normally do this... we had them tow our company van and see what was wrong with it. They told us it was a bad computer and would be between $1000-$3000 depending on if they could find one used. They specifically said not to take it to the ford house because it would be more... We had them tow it to the ford house anyway because we wanted a second opinion... IT WAS A BLOWN FUSE!!!! $256.61 is what the cost was. Thought the world should know!!! They did however get us for $635 for towing and diagnostics...

Dec 06, 2022

I tried to use these guy to help fix my car but they are lier's. They were supposed to come pick up my car to work on but never came and when I asked why they said they cancelled the help bc I didn't answer my phone but guess what they never called m. Jim is a lier and will not do anything to help! Do not use this company!!!

Dec 06, 2022

Jim and Bill were super helpful when my truck broke down in Colorado Springs. Came and picked us up and then even took us to get food while getting the truck fixed. Would definitely recommend.

Dec 06, 2022

Just want to say these guys are awesome!!! They were able to help me get a really good used tire late at night (8:30) and they were awesomely friendly and just great to deal with! I will defenitly be telling everyone I know or that need auto work to go to them. They were worth every penny! Thanks guys!!

Dec 06, 2022

Laughable service. Paid for late night tow for broken down trailer on the road to job site. Received a phone call after their estimated arrival time advising their tow truck had broken down and they could not provide service until first thing in the morning. Advised in the morning that truck would arrive at 11am. Truck arrived at 11:35am, incorrect equipment for job and different than had been discussed with dispatch. Called them after waiting for tow for 15 hours and they advised they could not perform the service and advised they would be refunding the invoice. Ineffective and unresponsive management - Daniel in dispatch is unqualified to be sweeping the floor let alone the position he is presumably being paid for.

Dec 06, 2022

The People at this Company Need to BE Slapped for the Outrageous Prices They Charge! They're Unreliable and Talk Alot! They Totally Messed My Car Up(Purposely) thinking I would come back. WARNING!!! DO NOT GO TO VALLEY ST!!!!!!!

Dec 06, 2022

They say they’ll fix your car but never answered the phone & hang up on you mid sentence. Charged us almost $1000. Said they’re ordered part never received it. After 3 days went up to shop it looked closed but there was an employee sleeping in there & the employee there was super rude arguing about everything. Would not recommend this place at all. 0/10. After further investigation into the business I found a whole Facebook page dedicated to the owner Jim, with other reviews of customers accusing him of being a scam artist. After my experience I believe this to be true.

Dec 06, 2022

Very knowledgeable and professional employee helped us with my truck. Highly recommended the only one who answered us on christmas day best company and employee.

Dec 06, 2021

Broke down in CS with bad radiator at 5pm 60 miles from home. Jim the owner came out personally, diagnosed the problem and helped me get the car to his garage. Then drove us to a convenient place for daughter to pick us up. Fixed in one day at a fair price - a real lifesaver.

Dec 06, 2021

Did a great job! Reasonable pricing! Honest!!!

Dec 06, 2021

Excellent, fast service. Jim worked with me to get my car fixed and was transparent the entire time of everything going on. He was helpful and able to accurately quote me on the prices he charged while explaining to me what and why they needed to do them.

Dec 06, 2021

Ford Escape overheated after 5pm while on a day trip to the Springs. It would not hold any water or fluids. Called and Jim came personally and advised that radiator was cracked and took the car into one of his shops. He dropped us off at a restaurant to wait for our daughter to drive down from Denver. Car was fixed quickly and at a reasonable price the next day. Would use him again in a heartbeat.

Dec 06, 2021

Literally by far the worst experience I’ve ever had. I needed my shift cable replaced. The repairs were supposed to be done the same day and I got the run around day after day that they got the wrong parts or the parts they put on would break. They put on 4 to 5 parts and either they didn’t fit or they broke them. To find out I had a broken bushing inside my actuator that they put on for “free” after giving me his estimate of 650 dollars and charging me over 150 dollars in “taxes and fees” they kept my vehicle for over a week and hadn’t diagnosed the original issue and the owner lied to me multiple times while I got different stories from his mechanics after showing up there myself after they wouldn’t answer the phone or would send me to voicemail. The owner pretends to please you while he actually has no idea what’s happening in his shop. Please do not go here