Good Hope Service

Oct 07, 2024

Best auto shop I've ever dealt with. Honest, straightforward and always trying to save you a buck. I'll never go anywhere else.

Oct 07, 2024

Good Hope Auto is my favorite! All of the mechanics are top notch and the service is professional and reasonably priced. They are probably the most punctual auto mechanic I've ever used too.

Sep 07, 2024

My family take our vehicles at Good Hope Service. They are very nice, and knowledgeable. Their prices are cheaper than at the dealership where I got my car. I will be going back for service.

Aug 07, 2024

Could not recommend a place more. Great service and people!

Aug 07, 2024

I have always had a great experience at Good Hope Service and I have been doing business with them for several years. Their pricing is very reasonable and their service is excellent. They are professional and personable and provide outstanding customer service. I am going to keep having them service my vehicle . K

Aug 07, 2024

This place is outstanding! They NEVER try and upsell you with stuff you don’t need. They communicate clearly with only what you need and why and do the repairs promptly with very reasonable prices. My only regret is that I did not find them sooner.

Aug 07, 2024

We have been taking our cars here for nearly 25 years. The service and customer service are top-notch. Our children, who are grown and scattered around North America, continue to call John for advice on their own cars.

Jul 07, 2024

Amazing staff!! Even though they couldn't repair my vehicle, they were awesome especially Pat! I had to leave my truck there for a few days unexpectedly and they were super kind and professional. I will recommend them to everyone I know!!

Jun 07, 2024

Great customer service & fast repair. Had an appointment at 9am but they said I could bring it in sooner so I took it in at 8:30am. Estimated time for the completed job was 12 noon but they were done fixing my car by 10:30am. Keep up the great work! 💪🏼

Jun 07, 2024

Very kind and caring customer service and were able to get me in next business day. Look forward to working w them in the future if need be

May 07, 2024

I’ve had several oil changes, new tires, and new breaks from these guys. Excellent service and extremely professional and friendly. Their super high rating with thousands of positive reviews is very well deserved.

May 07, 2024

Professional on time service. They stand behind what they do and at a fair price. I have been taking my vehicles there for 5 or 6 years.

Apr 07, 2024

I found this hidden gem by mistake and it turned out to be the best mistake ever! From my first call they were so nice and had so much patience as I asked my many questions. Patrick, I can't thank you enough! He didn't try to over sell, he answered my questions until I felt comfortable, and he spoke to me and explain everything so that I could understand all the risk and safety about why I needed my repairs. Patrick you are awesome! I found a new place for me and my car. Again, thank you so much!

Apr 07, 2024

No longer do emission testing as advertised on google.

Apr 07, 2024

Great team! Awesome and easy scheduling system!

Mar 07, 2024

Good Hope Service is a breath of fresh air after some of the places I've been. I've had other mechanics/auto shops talk down to me because I'm a woman or try to upsell the bejesus out of me. Not at Good Hope! Friendly, explained everything, gave me an estimate for a repair to consider in the future but didn't try to pressure me into doing it right now. I'll definitely be coming back here!

Mar 07, 2024

So impressed! Our wheelchair bus had brakes go out while at our only one-hour- long Froedert Hospital appointment, leaving us stranded in Milwaukee, which is an hour and a half from home with our disabled daughter who is on a ventilator. I was panicked! This business was so gracious as to stop what they were doing, to get to work on our vehicle. They were genuine, sincere and so understanding. Great at explaining and very attentive and reassured us they would take care of us and they did! They could have soaked us for a lot knowing we had no other choice, but they didn’t! This is the place to go that will treat you well and save you money and help you when you need it. I’ve told sooo many people and will continue to go there for service!

Feb 07, 2024

Amazing customer service! Very fast, had everything done within a day. John was great, very thorough and explained everything. This will be my go to shop from now on. I am very impressed :)

Feb 07, 2024

I have been getting my car serviced here for about 7 years and they always make sure they take great care of me and I appreciate them!! I know that my car is in going to be fixed correctly and they are always honest with what you need done to your car. Great job Good Hope Service and all of you guys rock!!!

Feb 07, 2024

I needed extensive repair done on my car. I was able to get an appointment soon and they were able to fix what I needed within the day. They have great customer service! They were responsive, informative, and quick. Pat answered all my questions. He was patient and very accommodating through my indecisiveness. I am happy with my experience and will be coming here again.

Feb 07, 2024

They DO NOT offer emissions testing anymore...they need to update their info as that is very frustrating to the consumer. However the guy on the phone was very nice!

Feb 07, 2024

They went way above and beyond in service and customer satisfaction. My 2017 Accord had multiple warning lights and a flashing error code. These indicated that the transmission needed to be replaced. Although the car has only 31k miles the warranty had expired since the car was over 5 years old. Good Hope Service went beyond just looking at the electronic codes the car was sending to get into the transmission and find the real issue. Instead of having to replace the whole transmission it was able to be fixed. This saved me thousands of dollars. The best part though was that they listened to my story of how when I bought the car in Dec. 2017 I really wanted a big red bow on it like in the car commercials. The dealership did not give me a big red bow which was a great disappointment to me. When Good Hope Service brought my car around for me to pick it up there was a big red bow. This made me so happy. As my granddaughter who was with me said "Grandma finally got her red bow!" I am still basking in my red bow glow. You have a very happy customer for life! Thank you

Jan 07, 2024

I brought a vehicle I recently purchased here for an inspection. Extremely pleased with my service. John was knowledgeable and patient with every question and concern I had. Definitely recommend.

Jan 07, 2024

Excelent service

Jan 07, 2024

Got service here for tires - overall communication and service was excellent.

Jan 07, 2024

Very honest and good shop.