Goodyear Auto Service

Nov 29, 2024

After a flat tire on 285, this was the closest location that was open on a Sunday. I called and spoke with Ms. Kim and she told me to get my car towed there and she would be there to help. After arriving, Ms. Kim was juggling and handling about 3 customers that had came in before me. She kept the environment fun and enjoyable even though the situation was frustrating of having a flat tire. Once checked in Ms. Kim provided me with a quote and I was ready for service. Mr. Felix handled the repair and did a great job with explaining to me the cause of the flat as well. I’m grateful for the service received and would recommend this location to all.

Nov 29, 2024

Miss Kim was fantastic

Nov 06, 2024

I was a bit unsure about bringing my car here after seeing some mixed reviews, but I went for it since my wife's car was having serious issues and we needed a quick fix. I'm really glad I made that choice! My first point of contact was Demetrius. I had my car towed to the shop and chatted with him over the phone to explain what was going on. He was super responsive and kept me in the loop the whole time. I towed the car in on Friday, and by early Saturday afternoon, it was all fixed up and running better than ever. There was a lot that needed to be done, but Demetrius was a huge help in figuring out what was necessary and adjusted the estimate so we could get most of the work completed. I really appreciate the service here. I’d definitely recommend this place and will return if I need anything else!

Nov 06, 2024

True leadership is shown when management is away or off! Ms. Kim showed true leadership as she handled every guest with care and professionalism! Leadership starts at top and Ms. Kim is a reflection of that service! Thank you!

Oct 06, 2024

I got to Goodyear before my appointment and they were able to take me right away. They were very quick and efficient and I had no isses.

Oct 06, 2024

Kim is the best! Great customer service.

Oct 06, 2024

They have the best customer service! I was literally in and out!! I appreciate you guys so much I will most definitely be back

Oct 06, 2024

Tyson put air in my tires and displayed great hospitality and effort! Him and the whole staff were accommodating! I’ll be back for sure!

Oct 06, 2024

Do not go here , very high price , and they over charge for simple work , they charged me $200 just to look at my car and say it has an electrical problem, As I was sitting in them waiting room i over heard them up charge 3 different women for something they didn’t even ask for smh

Oct 06, 2024

I just want to say a big thank you to Kim!! She turned a bad experience into a great one! I got me car serviced in a timely manner. She corrected all the wrongs of the previous person I came in contact with at the Greenbriar Goodyear location! Thanks again for everything. 5 star service for Kim!!!

Oct 06, 2024

Kim is the best stoped by with a flat on a Tesla on my vacation the team and Kim was much appreciated Thank you Kim !!

Oct 06, 2024

Kim took great care of me yesterday. Mercedes needed tire replaced, battery and oil change. road in in tow truck, rolled out on the wind. PLEASE get new tv, furniture. have coffee, supplies or REMOVE maker. Clean ceiling and clean trash from around property. Let lobby reflect service.

Sep 06, 2024

Kim and Shay were very welcoming and nice! Will definitely be coming here again!

Sep 06, 2024

Kim at Goodyear is amazing! Very helpful and knows how to give great customer service. I’ve been coming to this good year sine 2016 and I plan continuing using this good year as long as Demitrus and Kim are here.

Sep 06, 2024

Kim was Amazing my dad and I came in 2 hrs before closing and instead of her telling us no she was able to help us with 2 new tire installs and balancing. Her customer service was top tier and we will definitely give her location business in the future !!!!!

Sep 06, 2024

Ms Kim was an absolute pleasure assisting me. I used to have another car that was serviced here but this was my 1st time returning with my newer vehicle & I couldn’t be more satisfied with the level of customer service & expertise I received. 5 STARS and I would highly recommend to anyone. Thank you Goodyear Greenbriar 🏆

Sep 06, 2024

Shay and Darryl were the best help a customer could ever ask for!!!

Sep 06, 2024

waited 4 hours for a tire with a nail in it lackadaisical but the lady at the front desk was nice

Aug 06, 2024

Overall would recommend - came in with lots of questions all of which were answered throughly and honestly by Shay. I ended up not getting and service done that day but I will be returning when I do because of the great customer service. Thank you again, Shay!

Aug 06, 2024

5 stars across the board. My car has been giving me trouble over the last few weeks and SHAY HAS BEEN AN ABSOLUTE ROCKSTAR!!! At every single turn. When one person drops the ball picks it up so quickly and efficiently. I love Shay she done held me down

Aug 06, 2024

Customer service was absolutely wonderful! I would definitely recommend letting them help you with your car maintenance and repairs! I’m a lifetime customer!

Aug 06, 2024

I always have a positive experience at the Greenbrier Goodyear store. Ms. Kim is always knowledgeable, friendly, and helpful. It's always a pleasure to have my vehicle serviced at this location. Trouble free,hassle free. I recommend Goodyear. Ask for Ms. Kim.

Aug 06, 2024

I’m elated to have recently completed my 4th visit and service appointment with the Greenbriar Goodyear location! Service provisioning has consistently met and exceeded my expectation and satisfaction! A large reason for the aforementioned is due to 1 particular staff that has taken care of my service needs each time not only in the utmost professional manner but also with a welcoming smile, genuine expression of care in providing customer service and support, thorough and on-target communication, etc.! Shoutout to the wonderfully awesome Sharalyn “Sha” S.! Tell her I sent you!

Aug 06, 2024

Kay was absolutely GREAT! Shay was also helpful!

Aug 06, 2024

Kimberline Weston has amazing customer service and great energy. She's patient, attentive, and works to get you in and out as quickly as possible. She makes going in to do business a very pleasant experience and I look forward to working with her each time I have to go into Goodyear. Thank you, Kimberline, for what you do!

Aug 06, 2024

Shay & Darryl were GREAT! SO fast and helpful ✨

Aug 06, 2024

Shay and Daryl were Fanta

Aug 06, 2024

Shay and Kim and Demetrius were great. Highly recommended

Aug 06, 2024

Shay assisted me with the process today and was truly amazing. Highly recommend and ask for shay!

Aug 06, 2024

Shay was great !!!!

Aug 06, 2024

This is legit my favorite Goodyear and that’s no exaggeration. I have been to multiple locations and they ALWAYS take care of me at the Greenbriar location!! The entire crew is extremely helpful especially Ms. Kim 😌!

Aug 06, 2024

This is my first time at this location, and I had a very pleasant experience. Shay was super friendly, knowledgeable, and helpful! She got me taken care of and made sure I was comfortable as I waited for my services. I will be back to this location.

Aug 06, 2024

Was very appreciative of how my daughter was treated there. Shay was great, and they’re a good team. They were very fair and honest. A good tech firm to do business with!