Goodyear Auto Service

Nov 21, 2024

Terrible service...

Aug 05, 2024

Thanks to Geno (hopefully I spelled that correctly ) and the rest of the staff. Jarmel and I really appreciate yall for taking the time to look at our car and for fixing it correctly. The customer service was top tier. If anything goes wrong with either of out cars ever again we will be bringing it here.

Aug 05, 2024

These guys are GREAT! You need to use them for all your automotive needs

Jul 05, 2024

Juan was really are helpful and knowledgeable. Got my car done in a few hours no complaints. I recommend this location to anyone

Jul 05, 2024

Kem auri

May 05, 2024

I have used this location many times throughout the years for oil changes, battery replacement, etc. The management is great and Chase and Brian who man the front desk have been really helpful. When there is specific work that you have scheduled online but it cannot be done at this location, they are quick to contact you. They also give timely updates to the work done on your car. If you are UAB parent or a female, you don't have to worry about this location ripping you off or trying to push uneeded services on you like other places. Prices have been fair and reasonable. I highly recommend this Good Year!

Apr 05, 2024

The workers at this location are the best I highly recommend this location to anyone Thanks Goodyear team.

Mar 05, 2024

Geno was such a great help at the counter! Kyle Moore handled my car with care and was finished in a timely manner! Great service! Will go back again!

Mar 05, 2024

Great service! Staff was very helpful, friendly & efficient.

Mar 05, 2024

I love the work with this Goodyear! They do excellent work as well as they are friendly, fast and resonable!

Feb 05, 2024

First time experience was beyond amazing. The way the needs of my car was explained to me so that I could understand. I was even told the order in which I should replace the parts needed to keep my car running smooth as a fan! My receipt says Chase was my salesperson but I think the young man said Jason! Whomever he is the customer service was all around 100% I can't wait for them to help me keep my vehicle in tip top shape I will be back!

Feb 05, 2024

Scratches where on my vehicle when I got it back

Dec 05, 2023

Amazing and workers were a great help

Dec 05, 2023

Another great experience with this store! Purchased set of Goodyear Assurance Comfortdrives, this set for our Buick LaCrosse and they are a very quiet, comfortable tire (prior set was for a Honda Ridgeline which turned that smooth riding truck into a smoother one!). They needed to order a set, but it came quickly and Andrew's communication was great throughout the process and they did a great job installing them. The car drives like new! Pricing is fair as well. Totally recommend this store, it's a good group of professionals!

Dec 05, 2023

Brian was top notch in getting me taken care of for an unforeseen emergency. I really appreciate the guys at the Birmingham facility. Thanks, mj

Dec 05, 2023

Gemo over the phone. Wow could it believe the great customer service. Followed thru with everything. Today I met Brian. They are an awesome team. Goodyear is my new go to for car repairs

Dec 05, 2023

Geno was excellent.. He took care of all my needs.. He pulled my information from my internet inquiry and had my car ready for service in an excellent timeframe.

Dec 05, 2023

Geno was great and very helpful!

Dec 05, 2023

Gino and Andrew were great and provided fantastic service! Would highly recommend!

Dec 05, 2023

Great Service!!! Geno was excellent!!!!

Dec 05, 2023

Great service! Friendly and informative staff!

Dec 05, 2023

My experience at Goodyear was very helpful and Awesome. Brian was so helpful on a selection of tires

Dec 05, 2023

Provides great customer service. Service in a timely manner.

Dec 05, 2023

Bryan Amd Andrew were absolute amazing and they provided me with wonderful customer service I appreciate them so much

Dec 05, 2023

Called at 1ish on a saturday for what I thought would be a tire balance .. ended up I needing new tires. I thought I was being upsold, but they were right. Completely new ride now. Chase, the manager, was super friendly and helpful. I'll definitely be back. A+, quick service.

Dec 05, 2023

Geno provided excellent customer service!! I will go back

Dec 05, 2023

Great experience!

Dec 05, 2023

Great service fast and affordable

Dec 05, 2023

I am SO grateful for this GoodYear, but I am most grateful for how quick and easy they made everything for me. They are a thorough team. They take time to make sure you understand what you are actually dealing with. So glad I came to Good Year. Great people! Great service.

Dec 05, 2023

I had the most pleasant experience and Geno was the perfect help! Definitely will recommend!

Dec 05, 2023

If you want good service, go to these folks. Everyone is super nice and very professional as well as PERSONABLE! I’m very satisfied with my tire service, alignment and oil change. My online tire order was incorrect and they called me before doing anything unnecessary. This is how you treat customers. Geno Roberts II was very kind and very informative of what happened with my online order. It’s great to go somewhere as a WOMAN and not get treated like I do not have any sense. Because I definitely do! Thanks to everyone at this location for your service! I will be back and recommend you to people I know.

Dec 05, 2023

Stopped by to get my big girl truck serviced before getting my trade show season started. Had a small issue with service to come up. But Geno & Brian got the issue taken care of quickly and put me back on the road.

Dec 05, 2023

Thank you! So much for helping me.

Dec 05, 2023

Their horrible tires could of almost hurt killed someone was left on the side of the road at 10pm and the only thing that saved me was the wet grass,upon inspection they said the tire tread separated from the sidewall which is very dangerous leaving me with noting but a slick tire on a wet road..uab will do a much better job at maintaining and turning this dump into a great parking lot to save the lifesavers time from walking half a mile to work

Dec 05, 2023

They overtightened the lug nuts on my girlfriend’s Subaru which caused 2 wheel studs to break upon removal. Then they had the audacity to try to charge her $75 to replace the stud that they broke. (This is a $3 part). Dishonest people and poor quality work. I wouldn’t have you all replace it if you did it for free. This place is a headache and time wasted.