Goodyear Auto Service

Nov 30, 2024

Appointment was on time.

Nov 23, 2024

Customer service at this store was very poorly, The front desk work had attitude and there was a little line but waiting for 15 to 20min is a little long just to talk to someone. ( Not Service Time)

Nov 16, 2024

I am satisfied and pleased with service on this car for the last two years, I have been coming when needed. But when you bring your car prepare to sit for hours. Every time I come I sit for hours. This is awful 😔 If you need service, Please leave your vehicle and come back 😡😡😡

Oct 07, 2024

Good service 👍🏽✨

Sep 07, 2024

Made an appointment for my wife they told her the tire was unavailable anywhere and tried to upsell. Called the other Goodyear service for the same tire they said they had 80 in stock at the warehouse.

May 07, 2024

Made an appointment to get an oil change and got there only to be told that they didn't have oil or oil filters. Never received a call to be informed of that before getting there.

Apr 07, 2024

Goodyear Auto repair on 1039 Allenghanty n Charlotte NC is a very great place to go when you need service on your vehicle they’ve the best you get quality results, they works fast and efficiently, all the staff have an extremely pleasing personality,I recommend all my families and friends go there when you need service for your vehicle.#10⭐️You will be very satisfied with the service provided.

Feb 07, 2024

Thank you to the man who topped up my tyres

Jan 07, 2024

Es muy tardado , por un cambio de llantas y cambio de aceite , tardaron más de 3 horas

Dec 07, 2023

Cheapest tire patch cost out of the handful of places I called. They were very accommodating even when they were short staffed. Highly recommend

Dec 07, 2023

Despite arriving late in the day, George was friendly and accommodating

Dec 07, 2023

Excelente servicio, los felicito. Son representantes con muchas cualidades de servicio. Lo mejor en Charlotte

Dec 07, 2023

Great customer service! I had tires installed and new tire pressure sensors. Went on a trip and the sensors stopped working, I called Chris he found me a place close to my location and set an appointment for me to get them fixed and helped with the cost of repairs! That’s customer service no excuses no blame they just fixed it from 600 miles away. The manager George even called to see if my problem was taken care of. Great work!

Dec 07, 2023

Horrible front office service because they lost a employee appointment times don't matter waste my time rude about there inconvenience very unsatisfied

Dec 07, 2023

I booked an appointment several days ahead and included the specific tires I wanted to purchase. I arrived at the appointment in time and was told that my tires had not arrived. I was told they would be there in the afternoon. The person behind the counter told me they would call me when the tires arrive and I could go back at that time. I left and went home to await their call. At 1:00 pm I called to inquire about the tires and Chris (the person who answered the phone) told me he would call and find out where they are and call me back “in a few minutes.” It’s been over 3 hours. I will not be purchasing my tires from this company. I’ll go to Satto tires instead.

Dec 07, 2023

I had an appointment at 8:00am for new tires. Drove from Greensboro (because my kids had a game in Charlotte) made it at 8:00am. Took the guy about 15 to get me checked in all to find out that the 8:00am worker did not show up yet. I called yesterday to make sure I could come at 8am due to having a 9am meeting. One of the guys finally arrives at 8:37. The guy didn’t get started on my tires until around 9am!! What a huge inconvenience!!! Very slow service!! Missed my whole 9:00 meeting!!

Dec 07, 2023

They are very accomodating and the staff are nice. Unfortunately I didn't use their service because I need somethin sooner as I was only there for the weekend.

Dec 07, 2023

They do good work.

Dec 07, 2023

Speedy service as long as they are not fully booked. 😆

Dec 07, 2022

Amazing service and customer service!!!!!

Dec 07, 2022

Easy quick service & reasonable rates!

Dec 07, 2022

For the amount of time u really have to wait for just one tire change I had to leave and come back been in the shop since 12pm and still the last to leave at 5ish no kind of courtesy to update mé ask am I okay just hang around looking crazy what hing customer after customer received service promptly but yet I've left and can back and still waiting never mind the fact I'm a loyal customer and I stress the fact that all I needed was a rear driver side tire exchange just picture to show I'm still here at 5:03 and every inquiry about my vehicle I've had to literally walk in the service area I'm super disappointed I'll never come back to GOODYEAR EVER AGIAN!!!!!! IM SO DONE WITH THEM

Dec 07, 2022

Good luck actually trying to get work done there are never any associates in shop they waste you're time having ypu wait

Dec 07, 2022

Good people do great work on cars

Dec 07, 2022

Nice customer service

Dec 07, 2022

what brought me in was the honesty of the store rep over the phone after I just called their competition across the street and was told I had to have a certain oil for the year of my car witch was not the truth honestly honesty is hard to come by when it come to the almighty dollar to most people thanks Good year for hiring a honest employee

Dec 07, 2022

Came at 6pm. Says 7pm online. In an online world, the company should make sure hours are as reported. Traveled across town to this one.

Dec 07, 2022

I don't know about anyone else but my service and experience was excellent. Not only did Chris go above for me he also went beyond.. its very refreshing that in time of need such as a flat tire being 300 miles from home to get the honest service that I got from Chris and obviously the tech that mounted my tires. You gentleman are a very good team.. thank you again

Dec 07, 2022

Needed to have an alignment done after replacing my tie rods. Called multiple places and they were the only ones who said they could do it for me the same day, actually, in 90 minutes. Service was excellent and had my car back within the agreed upon time. They even gave me a discount coupon that knocked almost 20% off my bill without me asking

Dec 07, 2022

No nothing about the place but it seems to be okay free Wi-Fi if you're sitting outside waiting for the bus