Goodyear Auto Service

Oct 06, 2024

Good, friendly service.

Jul 06, 2024

I called them because I was having issues with my Battery the Person answerer the phone suggested that why I don’t go to the Good Year where I bought my battery from.According to good Year warranty policy the customer can go Nationwide if any issues with the Battery.

Jul 06, 2024

This is my primary place for automobile service and tires. Staff are always friend, well informed, and helpful. Service is consistently good.

Apr 06, 2024

What an excellent service experience today. In and out. Courteous. Efficient. Customer service is definitely the goal at this shop. I highly recommend

Mar 06, 2024

The service writer at the Elmira location drives customers away, I asked if my air filter could be blown out if dirty, as I dont have $$ to buy one right now. I was told that we don't blow them out because it pushes the dirt deeper inside? Who blows an air filter out from the bottom up?! you blow dirt out from the top down. Also there's oil change pricing on the counter, saying that you get a high mileage oil with the lowest price, but yet when you say that's what type of oil you want, the service writer tells you that the display sitting on the counter is wrong and that type of oil is more money?! Do not go to the Elmira Goodyear location, go to Corning New York or Ithaca New York. Stay away from here.

Feb 06, 2024

Didn’t ask if I wanted hazard insurance just added it to price of tires didn’t realize it until after paying bill and putting receipt in desk days later. When I questioned them about it they said I yea we just add it to the price they never told me I bought it or what it covers until i questioned them. Will never buy tires here again

Feb 06, 2024

Fantastic service. I came in when my car automatically flagged one of my tires for low pressure, and not only were they able to get me a same day appointment but they also checked and filled my other tires which were a little low as well! All for free! Very happy to have a place like this in Elmira.

Feb 06, 2024

Good service, fixed tire .

Feb 06, 2024

I has noticed my spouses vehicle had an inspection.......overdue. called Gray St. Location in Elmira. Talked to Mark, who scheduled me first one in following a.m. Since this is where the vehicle gets serviced regularly. He had complete history of it. No problems were found. Safely, legally on the road for the rest of Summer.

Feb 06, 2024

I was 300 miles from home and needed an emergency repair recently on a Friday. Mark was busy but agreed to try and fit me in later in the day. He not only made a timely, quality repair, but he was reasonably priced. It makes a difference when the owner lives in the community. He was also pleasant and professional. Nothing could have improved on my experience. Thanks from Bruce.

Feb 06, 2024

They got my car in right away for a flat repair. They called to advise me of the progress and cost and updated me on other maintenance that is due. No pressure service.

Feb 06, 2024

they explain to you in detail what’s wrong with your car and the wait isn’t too long.

Feb 06, 2023

Everyone is very friendly and the tires were well taken care of!!

Feb 06, 2023

Friendly, great service. Mark and Tony are great.

Feb 06, 2023

Had a flat tire on our RV trailer. Pulled in unannounced and the staff couldn't have been more helpful. They had us up and running in a half hour. Fantastic experience Thank you

Feb 06, 2023

Scheduled an oil change appointment and everything went smoothly until I had to actually drive my car. Got my oil changed before a long 4 hour drive so the car would be ready, and as soon as I hit the highway the oil cover shield plate under the car fell off as it was not bolted properly. Completely ruined the drive as I had to pull over every 30 minutes to tape the skid plate over and over. It is completely unacceptable for a professional shop like this to do such lousy and unprofessional work on something as simple as an oil change. As a local student, I put my trust in their hands and will not allow anyone to make the same mistake I did. I thought that paying a little extra for an oil change for the peace of mind of a good professional job would be the smart move, instead it is now costing me double as I have to replace the skid plate because it is completely torn apart. Nonetheless, Tony at the front desk was a friendly and kind gentleman. Just very unfortunate that there is a lack of quality control at this good year and they are letting the simple mistakes pass.

Feb 06, 2023

They helped my husband when his car ran out of gas on the side of the hwy. His gas gauge hasn't been working properly and they actually figured out that the wrong fuel pump was installed in his car. We appreciated them going the extra mile.

Feb 06, 2022

Always a great experience. Cost is reasonable and for the amount of work I put into my own vehicle this is one of the only outfits I trust with my vehicle

Feb 06, 2022

Always great friendly service at Goodyear Elmira. Many thanks to Mark for great advice and service over the years. Thanks also to Tony and Hanna for helping out. This has been our go to place for tires and service for a long time. 5 stars.

Feb 06, 2022

Easy to find on Gray St. in Elmira. Can be a little hard to get in for deliveries, but easy to leave after getting done! Friendly staff to give parts to when delivering.

Feb 06, 2022

Friendly place decent prices

Feb 06, 2022

Good service and quick, what more could you want?

Feb 06, 2022

Got my car serviced here and was greeted by Tony with professionalism. Mark, Shop Manager, took care of my concerns after I picked up my car promptly. They've earned a new customer out of me. Great service, great people.

Feb 06, 2022

Great service always very helpful. 👍

Feb 06, 2022

Great service. Tony was helpful and straightforward. They got the job done ahead of schedule.

Feb 06, 2022

I always have a great experience when I go to Goodyear service center. They always treat me good they explain about Any issue I may have with my car and do first rate service on it . I've been a customer for over 25 years and I've gotten to know the guys there and I have the up most trust in them.Service Manager Mark Mathew is a great manager and has always done right by me. I would highly recommend this service center to anyone and I have recommended before to my friends !!

Feb 06, 2022

I had a 9am appointment scheduled for this morning. I was assured it take only an hour which is important because I have another appointment at 11. I got there at 8:45 to assure I I wouldn’t be late for my 11 appointment. I sat in lobby for 15 minutes but was ignored. Finally someone asked why I was there and I was told it would take almost 90 minutes so I left. I’m calling Firestone to make an appointment there.

Feb 06, 2022

I've always had a great experience at this location when my vehicle needs repairs and they do a follow up call a week later to make sure there are no issues

Feb 06, 2022

The staff here, Mark, Tony, Hannah and the fabulous technicians are very professional, courteous and compassionate about their service to you. One of the greatest business experience in Elmira.

Feb 06, 2021

Nice service

Feb 06, 2021

Very helpful in there on point they try their best to satisfy their customers