Goodyear Auto Service

Nov 22, 2024

Ms Doris was amazing. Got my tire patched up in no time.

Nov 15, 2024

the Service is not good.

Nov 08, 2024

Excellent service

Nov 06, 2024

Excellent service. Quick, convenient and professional.

Nov 06, 2024

Exceptional Customer Service! So nice to finally find a place that genuinely cares about the customer and is not just trying to make money!

Nov 06, 2024

Great Service experience

Nov 06, 2024

Helped me out so much in a crunch with a tire patch! Quick and friendly, and Joe is really the best! Will be coming back again.

Nov 06, 2024

I love this place! Miss Doris is awesome. I just met Joe on this recent visit and he's great too. Very pleased with the work and the customer service.

Nov 06, 2024

Miss Doris was the nicest lady that I ever bought tires from in my entire life Joe however was amazing and the absolute best I’ve ever seen in my entire life!

Nov 06, 2024

The people at this location are amazing!

Nov 06, 2024

They were expeditious with the tire and oil change, and Doris and Joe were very kind and helpful.

Sep 06, 2024

Called ahead and made an appointment at 2pm today for literally an oil change. My husband went, and sat till 2:50 being told it was being handled. He took the keys and left 2:55. No oil change. They fully acknowledged we made an appointment and that it was at 2pm. I’d give zero reviews if possible. I get things get behind, but bold face lying it was getting done isn’t acceptable. Why make an appointment if you can’t keep it? Why lie that it’s getting handled when it hasn’t even been touched? Liars, and slow liars at that.

Sep 06, 2024

Friendly place with good service.

Sep 06, 2024

Made an appointment for noon for a tire alignment and oil change and when I showed up at 5pm they hadn’t done anything yet and they close at 6pm. Extremely late to pick up my kids because of them and my tires still aren’t aligned and I had to pay $40 Ubers to and from because they just parked my car in front of the store all day apparently.

Sep 06, 2024

Super nice team! Took my car last minute and when they didn’t have enough coolant to complete the second part of my service, they offered me a discount for my next visit.

Jun 06, 2024

I got my oil changed here. Professional and nice people.

May 06, 2024

Goodyear is the best place to take your car for anything! I have been going to Goodyear since I started driving. The service at Goodyear in San Juan is by far the best service I’ve ever received!!!

May 06, 2024

Over the last few years my husband and I have been using this location for all of our tire needs, services, etc. James and his crew always provide a stellar experience and their customer service is second to none. 10/10 100% recommend this specific location.

Apr 06, 2024

I have so much respect for the Manager, James and his crew at this location. He always gives me excellent customer service, repairs my vehicles and honest if it can’t be repaired. I know that I work their nerves but they love it! All of my vehicles are serviced or repaired here. From your VIP customer, Delana Howard

Mar 06, 2024

Nice people great service. Had tire repaired and had me on my way.

Feb 06, 2024

Put 1600$ worth of front end work into my car and it still makes the same noises .. also my brakes are making noises they weren’t before do not go here they’re con artists !!!

Jan 06, 2024

Very helpful

Dec 06, 2023

Dude at the counter is kinda rude. He told .me 319$ on the phone and then blamed me for not telling me it was really $336. I got my brakes done 2 days after i got my oil change. The lost my brake cap when they did they did the oil change and then WANTED PROPS for now charging me $30 for the new one. Seriously if the cap isn't theretwo 2 days after you did the oil change doesn't take a detective to figure out who lost it. Your not doing me a favor taking the charge off. Then he threatened to not give me some magical discount he was giving me. I asked you guys for a price you act like your doing something special for me. Sales tactic i guess Made me uncomfortable though.

Dec 06, 2023

Every time I’m here the people here are super nice and friendly and make sure they take good care of my vehicle I would highly recommend.

Dec 06, 2023

Everyone is always kind and friendly!!

Dec 06, 2023

Friendly staff.

Dec 06, 2023

Great customer service

Dec 06, 2023

If I could leave no star I would. Terrible mechanics with no experience and James the service advisor dosent know a thing about his job , he is confused. I came in with my sienna truck To get the overheating and air conditioning fixed . I was billed for both but they only got the ac fixed . When I asked about the overheating, James said their liability dosent cover it . So if your liability or whatever doesn’t cover it why charge me for a what you did not fix. In short I was scammed . Good year’s mode of operation is the bill you for what their inexperienced mechanics cannot fix , then tell you their liability doesn’t cover the repair and recommend another mechanic shop to you. Any positive review here is most likely fake and written by an employee of Goodyear

Dec 06, 2023

James and his team are Freaking Amazing! They are always helpful and treat me with the utmost respect. Today James went above and beyond and got my little battery issue (lol) all fixed up. James you and your team always have my back and get me back on the road as soon as possible. Thank you and your team for all you do!

Dec 06, 2023

The staff here are great! Our older Rav4 needed a front end alignment. The crew did a good job/ gent stayed a little late so we could pick it up that night. And he was very courteous & kind. I wish I could remember his name but he lives in Macclenny for sure! Thank you for your kindness & going the extra mile!

Dec 06, 2023

They get my 5 Stars James Thank you!!!!!! Everyone is amazing they go beyond and ABOVE THANK YOU RENEE’

Dec 06, 2023

This was my second trip to a Goodyear tire in Jacksonville, thus one is more on the west side of town at the corner of Jersey and San Juan. Same level of quality. At this location I observed at least 3 customers who were long time customers and new the employees on a name basis. Very pleasant to deal with. The waiting area is not built for comfort

Dec 06, 2023

Very nice environment also Tristin has great customer service

Dec 06, 2022

I went today appointment was at 3:30 didn’t leave until 5:30 pm I went for a oil change was told incorrect price I paid for a my air filter installation tires rotated oil change vavoline 5w30 oil filter when I left I started smelling Freon which didn’t happen it also went hot and I had to get towed I’m very upset my car didn’t do that prior I will be getting a lawyer if this isn’t fixed I dealt with manger John this needs to be fixed.

Dec 06, 2022

They don't answer their phone often. When James answered, I asked if they could put a tire on soon because stuck on the side of the road. He answered no and hung up.

Dec 06, 2022

Went in for a tire patch on my truck and after 2 hours they give it back with the front grill broken in several places. The manager James guy is a liar and completely incompetent at his job

Dec 06, 2022

You can get an oil change prices are at today's rates

Dec 06, 2022

“Hey Goodyear, FIX your online scheduling system!!” “A customer’s time is valuable & showing up to an appointment with an expectation of leaving as a satisfied customer is disappointing, all because you failed them!” On 08/15/2022 I used Goodyear’s online scheduling system to make an early morning appointment for 08/18/2022 for 4 brand new Goodyear tires, however upon arrival I was informed my online scheduled appointment wasn’t showing up even after providing my email confirmation information. Then I was told the only thing they could do at this point was to put me on standby & see if they can get the tires in later today. I had to head out of town on business the next day, so rescheduling for a later date wasn’t an option. After leaving, I called Discount Tires regarding the exact same Goodyear Tires & I was told to come on in.^^ Sooo this is the 1st & it will also be the last time I do business directly with Goodyear!