Goodyear Auto Service
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Review highlights
"Clean facility and professional staff. Thanks, gentleman."
"This place, staff, and location is wonderful!"
"He and his team quickly responded to replace my friend's blown tire."
Overview
Categories
Tire shop, Auto repair shop
Directions
6551 Winchester Rd
Memphis, TN, 38115
Phone number
Call: (901) 795-3811Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 7:00 PM
Reviews
Nov 16, 2024
Great professional service.I took my wife's car to get 4 tires replaced. The manager was able to order the 2 extra tires that I didn't have in stock. They arrived the next day in a timely fashion took her vehicle up there excellent work.
Oct 06, 2024
Knowledgeable Service In A Reasonable Amount Of Time. Nick, That Runs The Front Desk Accomadated Me And Found A Solution To The Problem That Led Me To Goodyear.
Sep 06, 2024
Great service. 5 star customer care.
Sep 06, 2024
Mal servicio
Sep 06, 2024
We have been up there multiple times concerning our brakes. The first time they were told to replace all 4 brakes and rotors, but they claim they only replaced 2. The second time they claimed to replace all 4 but my brakes are still scrubbing. Their service and the quality of their work is extremely poor not to mention I go to call them again today and check the review and there are several people with similar issues ! DO NOT RECOMMEND.
Jun 06, 2024
Great place to get car done. The business needs more workers.
Jun 06, 2024
If I could give them a 0 star I would. I went to the shop to have all four of my brakes and rotors replaced on my Ford Fusion Hybrid to resolve the squeaky noises. I waited for 3 plus hours and was told that my brakes and rotors were good in the front but the rear rotors needed to be changed. I told the technician to still change all four of them. I drove off the lot trusting them but still hearing the noise thinking that maybe it was something else. Fast forward to today I still have the noise and need to have all four of my brakes and rotors done. The technician didn't change the front and rear together that has caused an imbalance. They used cheap parts for the rear plus the imbalance it has caused all of my brakes and rotors to become worn, squeaking, and my car to vibrant. The technicians are all dumb and have no knowledge of basic mechanics skills!!
Jun 06, 2024
My husband took his car here and we forgot to take my trucks brake pads out of the trunk and when he went the next day to pick his car up my break pads were gone they stole them and they’re acting like they didn’t .. haven’t heard anything back and I don’t even understand why the trunk was even opened they had absolutely no business looking in there all they had to fix was at front of the car ..
Jun 06, 2024
Service was great I had to be patient. Dominic Temple was excellent with customer service and took care of Me and got me proper
May 06, 2024
Would give 0 stars if I could. Me and my fiancé brought our car to get the front brakes changed. That same day pulling off the lot they were still squeaking. We had already been up there a total of 3 times waiting 2+ hours because of these imbeciles. We found out they put cheap breaks on our car and we was told to bring it back. Fast forward to today and we are still in need of front breaks lol this place is a joke and they don’t know what the hell they are doing. Just a bunch of dummies!!!
Apr 06, 2024
Quick and friendly place
Mar 07, 2024
Moves efficiently and quickly! Firestone COULD NEVER.
Mar 07, 2024
They are wonderful!!
Feb 07, 2024
I went to get my oil changed a few minutes ago, and this was my first time trying Good year. The staff was superb and very knowledgeable about my beat up Chevy Impala. They were very professional in telling me what needs repaired, and the cost of the repairs. I highly recommend this auto shop if you want a great experience in auto care and services!
Jan 07, 2024
I will never buy Good year Starfire tires again they either sold me bad tires or they are cheaply made. My tires are brand new and they slides and they also keep catching flat have to keep airing them up and 2 of them was no good after getting a nail in them please don't even waste your money on Starfire brand
Jan 07, 2024
Madison,Nick and Damien were very professional and courteous.
Dec 07, 2023
Clean facility and professional staff. Thanks, gentleman.
Dec 07, 2023
DON'T RECOMMEND. Took my truck to get a full carcheck. They didn't Honor the FREE service that's advertised on their website said something wrong with the site but mentioned he's had other customers to ask for the same thing. Spoke with a short black man I'm assuming the manager. Wrote up in chicken scratch the recommendations but didn't go over them with me. Handed me the paper and he walked off. RUDE!! Then my car wouldn't crank back up the next day! Don't let them do Anything to your car. Waste of time!
Dec 07, 2023
Dealt with Mandy and she was super friendly and knowledgeable. I hope I deal with her every time!
Dec 07, 2023
I haven't given many 5 star reviews in my life, but these guys deserve it. This is my second time coming here. I'm happy to report outstanding service both times. My bill, the first time reasonable, for the cost of high-performance tire. My bill the second time was zero. A valve stem cap's o-ring had slipped and was down in the valve stem. No charge! Now that's honesty! They checked it thoroughly, and there were no other leaks. Kudos to Goodyear. Honest auto service. That's rare in this" make a buck" world. Right across from Popeyes on Winchester Road
Dec 07, 2023
I hearing some faint tapping when I put my foot on the gas. They told me I needed a timing belt for my Lexus . Went to Lexus and they explained the car find. I have a high performance fuel pump that's the way sounds. NO CHARGE!
Dec 07, 2023
Mandy is the BEST! She goes above and beyond for EVERY person that comes in. She made our not so great experience with a car dealership tolerable. Cannot thank her and the team at Goodyear enough!
Dec 07, 2023
Ms Mandy was the best help you can find around here and deserves a raise.!!
Dec 07, 2023
No Goodyear location participates with Carfax which leads me to believe their work is less than reputable...
Dec 07, 2023
To expensive but Friendly
Dec 07, 2023
Un buen servicio y amable
Dec 07, 2023
Muy mal servicio al cliente por años he trabajado con esta tienda pero por mi parte nunca más volveré a comprar algo en esta tienda
Dec 07, 2023
We have had good service in the past but we had this shop do a alignment on our Yukon (3 year warranty alignment) two days after installing new tires. Now 4 months later we go back to have them check the alignment as the front tires are wearing uneven. They put it on the machine and read the measurements backward and will not listen or consider that they are wrong. Took to a different shop and they found the problem and fixed but now we are out an additional cost and have two worn tires to replace.
Dec 07, 2022
Besides having a great deal for the oil change & tire rotation I needed, they were on time with my appointment and everyone was kind, welcoming, and professional. I highly recommend this GY Auto.
Dec 07, 2022
Damien helped me get back on the road. He was good eye candy and helpful.
Dec 07, 2022
Excellent customer service. The employees worked to service my car expeditiously.
Dec 07, 2022
Great service