Goose Euro Car Care
5
4
3
2
1
Review highlights
"… Car Car and it was only a $200 small part that needed to be replaced. Now my AC blows like snow. This is a honest place that you can trust. Saved me thousands of dollars!"
"If you own a Mercedes, BMW, or Audi I would highly recommend this place."
"Great service and diagnostics for my 2005 Volvo S40"
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto electrical service
Directions
12323 West Ave
San Antonio, TX, 78216
Phone number
Call: (210) 340-1510Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
Closed
Description
Owners of European vehicles know and expect luxury from the machines they drive, and at Euro Car Care, we completely understand. We love European vehicles as much as you do, and we are simply the very best in the business for European auto repair in San Antonio, TX. A lot of European vehicle owners rely on the dealership for their services and repairs, but we aim to be your dealership alternative. Our team of technicians is factory-trained and can do exactly what the dealerships can, only faster, cheaper, and with a personal touch. Let us show you why we should be your dealership alternative – make an appointment with Euro Car Care today.
Reviews
Nov 26, 2024
Excellent!
Nov 23, 2024
Easy to schedule, quick to communicate, and fair price for services. I recommend them and will be using again in the future.
Nov 20, 2024
I've been going to Goose Euro auto for the last 3 years and they have been consistently good. Office staff are great.
Nov 20, 2024
Really impressed how amiable, staff members where, I went to the wrong location and that gentleman was very courteous, the young lady was studious and kind. Will continue to have my vehicles serviced.
Nov 20, 2024
Staff is friendly and did a great job at fixing my breaks. It is worth the drive to come get your car fixed here.
Nov 13, 2024
Towed the 2021 SQ7 to Goose because the car was driving rough and check engine light came on. They identified the problem and ordered parts. Repaired and was on the road in three days. The shop was very transparent and informative. Skylar was a great help!
Nov 13, 2024
Very satisfied overall. Amber was extremely helpful. Took care of all approvals and payments online. They sent a LYFT to pick me up. Everything done and back home with a new alternator and battery within 24 hours. 😍🚘👍🏼
Nov 06, 2024
Amber was amazing! She answered every question I had even if I called several times and never made me feel like I was a nuisance. She was very knowledgeable and the repairs were done and a good and timely manner.
Nov 06, 2024
I have definitely found my new car service place for my Alfa Romeo
Nov 06, 2024
They always do the right thing. Quick, friendly, and dependable.
Nov 06, 2024
We had a battery replacement done in April of last year and it was failing. I called and they were incredibly accommodating. Once determined that the battery was faulty, they got me a ride home and replaced the battery as a warranty issue. Once completed m, ordered me a ride back and it was all very quick and easy!
Oct 30, 2024
Very satisfied with the service. They probyd to take me home and pick me up. And they did excellent job. On my 🚗 breaks.
Oct 27, 2024
They fixed all my problems and even found some others and did a quick job. The price was OK and people were friendly and fast.
Sep 27, 2024
Very professional and nice! Ambar explain everything my car needed. She took the time to help me with my car fob. Thank you for the awesome service.
Aug 27, 2024
AMAZING WORK AND HONEST PEOPLE!!! from the mechanics to the front desk and management all around GREAT people. Skyler is the Office manager believe and he does an amazing job there. Goes above and beyond for his customers. 10/10!
May 27, 2024
Great service and diagnostics for my 2005 Volvo S40
May 27, 2024
I want to express my gratitude to Goose Euro Car Care. They took care of my car issue fast and easy!
May 27, 2024
Me gusta el lugar , pero cada vez sale más caro . Cómo si llevara mi carro al mecánico de la agencia .
May 27, 2024
Quick, thorough, and reasonably priced service for my car.
Apr 27, 2024
Great customer service and attention to details.
Apr 27, 2024
Great team. So professional, they gave us 3 years of warranty for the work done.
Apr 27, 2024
Hello I just want to say thank you for all you did for my car. It runs beautifully now and I'm grateful to have found these wonderful people. Great customer service, they are very detailed in explaining what happened and the solution, and are quick. I will definitely tell others about this place because they have trust.
Apr 27, 2024
They did a great job! prompt, honest, efficient work
Feb 27, 2024
I’ve been coming here for years to get my oil change and I’ve only had the best experience. Annette had aways tried and helped me get the best prices and deals which is so hard to find at a mechanic shop. I trust these guys with my car every time and always recommend them to family and friends
Jan 27, 2024
I LOVE this shop! I serviced my 2021 AMG GLA35 at this shop last week. I was going in for my 40K service B. I had prepaid maintenance so I always had it serviced at my local Mercedes dealer. Most Recently MB of SA. Not having paid for maintenance I was worried about the first paid one. MB of SA wanted to charge me $600 for service B and also told me I had a list of other issues for what is a car serviced by MB since I took it off the showroom floor in 2020. I called Euro Auto Care and talked to Annette and she took care of me. They did a great in-depth inspection and provided a link with photos by the tech. They gave me a realistic time frame for upcoming services but showed me I was still quite a bit away from some more pricey services. They were quick and efficient, they also provided a lyft for me to pick up my car. One huge thing was I looked at the invoice and noticed they use Liqui Moly oil. That is huge. They could have used Mobil 1 but they used a more expensive oil and I still paid only $389 before tax for what would been much more expensive at MB and for Mobil1 oil. I will be doing all of my services for the remainder of my lease at this shop
Jan 27, 2024
I was so impressed with the level of professionalism and earnest care they provided me. Highly recommend!
Jan 27, 2024
Some of THE best Technicians and Service writers in the business. I will never go anywhere else to have services done on my vehicles.
Dec 27, 2023
If you own a Euro, these guys are the most efficient and supportive. They even work with third party warranties and will find you the best part for the cheapest. Finally, the turnaround time for repairs and maintenance is excellent.
Dec 27, 2023
Receive a quote of $14k For changing all the parts that the Scanner marked, I don't see it as very professional I would say that they are only part changers and not real mechanics. I decided to take my Volvo to Laredo to a prestigious place Dr. Benz where I ended up paying only $1,800 with everything and the shipping of the SUV and they determined that it was not necessary to replace all the parts that the scanner indicated.
Nov 27, 2023
Dropped off my Mercedes to get it diagnosed because my a/c was out. I was helped by the wonderful Savannah. She made the whole process quick and easy. Had me out in a few days and they had also noticed a few repairs that were needed. They offer payment plans as well . Definitely will be retuning for future repairs.
Nov 27, 2023
Great place to get your car washed.
Nov 27, 2023
Great place. Professional and honest people. I’m so happy because they repaired my car MINI.
Nov 27, 2023
I highly recommend them!! They have outstanding customer service and are honest, fast and do great work!!! I took my Mercedes C300 on a Monday morning without an appointment and they were able to fit me in the schedule and they performed a very thorough diagnostic and found that the battery needed to be replaced. That same day the battery was ordered and replaced. I will be definitely returning!!
Nov 27, 2023
I'm going to miss this place. I just moved. Full of good people customers and staff. I
Nov 27, 2023
My husband and I ecently took my vehicle in for a good amount of work to be done as it had been sitting in storage since before the pandemic. I knew the car definitely needed some electrical work in addition to some other repairs as the check engine light was on, so asked that they check out what codes were triggering it so we could get the car repaired accordingly. The car was there for about a month as they kept finding additional repairs needed (which was reasonable given that there were multiple error codes) and the repairs came out to just shy of $4,300 and included a 3yr/36,000 mile warranty which I was okay with so got all the recommended repairs done. When I got home though, I noticed on the receipt that the $189 diagnostic fee was not credited towards the repairs (we were initially told it would be when we first took it in if we let them do the repairs) but I chalked it up as a possible misunderstanding on my part even though many places do apply diagnostic fees towards the repairs. Two weeks later, I decided to return to Euro Car Care to get a complete brake job which was roughly $1,700. I also asked them to also take a look at my vehicle again as the check engine light re-appeared (I assumed looking into the check engine light would be covered by the warranty from the previous visit since it was well within the warranty period) as well as the air bag light. To my surprise, they charged another $189 diagnostic fee in addition to a third diagnostic fee of $189 for the air bag light (they said it was a different type of diagnostic). In the end, we spent almost $600 in diagnostic fees alone and sadly, the air bag light is still on and we were told that it could not be resolved due to it being a known computer glitch for my vehicle's model year. It really would have made such a huge difference in the overall experience if the initial diagnostic feec was credited, or at least the follow up diagnostic fee not assessed. The third fee for the air bag diagnostic also seemed questionable if the end result given was that it was due to a "known issue" but could have overlooked that since it was separate from the check engine light diagnostic. My husband did try asking about the fees to see if it was an oversight but were told it was not. To be fair, the folks working there were nice and the work seems fine so far (the vehicle has been driven less than 75 miles since the first visit). I would just advise anyone taking their car there to make sure they have a clear understanding of the way the diagnostic fees are charged.