Grand Auto Center Inc

Nov 04, 2024

Wonderful Service Donna and Manny Made a Dream come true fixing my wife 2017 Chevrolet Malibu. We Are Family now, we Will Bring our vehicles to them and Refer them to our friends and Family.

Sep 18, 2024

Changed the oil and fixed the brakes. Truck now stops.

Aug 18, 2024

Great service

Mar 18, 2024

I've been coming to Grand for almost a decade, and I will not go anywhere else for my Audi and Subaru. This is by far the most competent and honest independent auto shop in the Chicagoland. They go above and beyond what's required and always are transparent with their communications. There are absolutely no surprises. And it's amazing how well my cars drive after a little TLC from Grand Auto. They have a customer for life.

Mar 18, 2024

Really bad mechanics, I took my car in urgently because it had a coolant leak and they delivered the car to me in bad condition, they broke my air filter and to fix it they put screws in it, a really dirty job for being mechanics from a highly prestigious workshop From that moment on I am on foot and my car is stopped (in the photo you can see the screws on the air filter)

Nov 18, 2023

Called to have my vehicle serviced Wednesday evening. Car was dropped off the following morning and finished by afternoon. Very quick, friendly staff, and vehicle runs great. Would recommend and would return again in the future.

Nov 18, 2023

Donna, Manny, and the whole team have taken great care of me and my vehicles over the years. They always take the time to explain to me what's going on, and what level of urgency I'm facing with the repairs. I feel respected when I need their services and do not feel like I'm being taken advantage of. Thank you everybody at Grand Auto for taking care of me and my cars for going on 6 years now.

Nov 18, 2023

Good value, friendly service. You might need to nag them a little bit, they were not great at communicating....but it was the week before Christmas, so I wouldn't gauge it by my experience.

Nov 18, 2023

Great work always Manny the Man......

Nov 18, 2023

I drop off city trucks there the owners are great guy

Nov 18, 2023

I was in a bind with my car and Manni from the second I talked to him set me at ease. It is so refreshing to not only trust someone but also to have someone who cares about people work on your vehicle. This is both. Awesome job from start to finish

Nov 18, 2023

I would not recommend bringing your car here especially if you don’t know exactly what you need repaired. I am not knowledgeable about cars, brought mine in because it was having trouble starting. They just replaced spark plugs and engine coils and didn’t run a through diagnostic because the main issue was that I needed a new battery; found this out as it still was not starting normally after the repair. They also took over 48 hours to complete the repair when it was supposed to be done day of. Biggest waste of $950.

Nov 18, 2023

Mani and his team saw us last minute while we were looking to buy a used car. His inspection was cheaper than what he quoted up front. He and Arturo invited us to the shop floor to discuss specific issues with the car, which were critical to making an informed decision. It was fast, professional, and honest. It was our first day in the shop which is a couple miles away from us, but we will be customers at Grand Auto Center moving forward.

Nov 18, 2022

Hello, The person i talked on phone was Mani.. and he was awesome. I have an issue in my air conditioner and I had to get it charged. He advised me that charging is expensive as my car is a newer Mercedes model. He was ready to give an appointment. He later realised that it is under warranty and advised not to come to his place. He asked me to get it done free from the dealer. I am so impressed by the honesty, patience and a great service attitude, I would advise everyone to get their car serviced by him.

Nov 18, 2021

I Highly recommend this body shop for car damage and also repairs. Very quick, was thorough on giving estimates. Extremely satisfied customer. Definitely will usecthem again.

Nov 18, 2021

I would not recommend Grand Auto Center to anyone. I took my 2004 Mercedes Sprinter in for an injector replacement. After I picked it up and paid $1,200. I started the motor only to have diesel fuel spraying out of the top of my engine worse than it was before. I called the shop and asked what had happened and could I bring it back for service. They explained to me that this was the best they could get it to run and I would probably have to replace the entire head for it to work properly. This was not at all true and these mechanics did not install anything correctly. The injector was installed incorrectly and crush washer was never seated in the head. Old stretch bolts and crush washer were never replaced in the repair. This shop has no idea what they are doing. I was charged $1,200 only to have my problem worsen, with no intent of supporting there work. when I did take it to another mechanic, I was forced to pay another $500 to fix the mistake that Grand Auto Center Inc had made worse.

Nov 18, 2021

I've been in there since 1997. It's right, or they make it right.

Nov 18, 2021

Nick and his crews nothing less then professional. Nick makes sure customers are happy after works has been done!

Nov 18, 2021

Overall Experience was needed where credit is due... 😁⛺💽⛺😋📱📀

Nov 18, 2021

The crew at Grand Auto took care of a nail in my tire and got my oil change and fluids topped off for a great price and I got my car back the same day. Quick, well priced and friendly service. What else could you ask from an auto shop? Will be bringing my car back for more work for sure as they did an excellent job.

Nov 18, 2021

This place really makes sure the customer is always happy.

Nov 18, 2020

Very friendly staff!

Nov 18, 2019

Excellent work!

Nov 18, 2019

Great service, very fair pricing, been coming here for years and will continue to do so!

Nov 18, 2019

Nick Torelli has a great shop here and great employees. The scheduling is quick and the work 5 STAR. This is the 2nd time Nick has repaired my car. I drive 125 miles one way to have my car repaired there. The technicians here can do things that most shops can't. If I need auto repairs I'll be making another trip to Chicago.

Nov 18, 2019

Very good full repair shop

Nov 18, 2019

these guys are honest true brokers they do great work. no bs at this place