Greater Tennessee Truck Repair
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Review highlights
"Matt was great!! Timely and efficient. Went above and beyond to make sure our U- Haul dolly truck was safe for our jouney home."
"Excellent service and extremely competent work."
"They rip people off and does not truly care about the customer."
Overview
Categories
Truck repair shop, Mechanic, Tire shop
Directions
2924 Asbury Rd
Knoxville, TN, 37914
Phone number
Call: +1 865-523-6230Website
N/A
Hours
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews
Dec 07, 2023
Matt was great!! Timely and efficient. Went above and beyond to make sure our U- Haul dolly truck was safe for our jouney home.
Dec 07, 2022
DO NOT RECOMMEND, DECEPTION! Came to this company at 10 am Friday. The brakes were blocked. One master said that he would take up repairs in the afternoon. I called the dispatcher and then talked with their boss, he said that he would take up repairs at 9 am, said that they were working 24/7. OK. At 9 am there was no one at the company. The dispatcher and the boss did not answer the phone calls. God see everything!
Dec 07, 2022
Wasn't interested in my business.
Dec 07, 2021
Guy was nice but was 2 hours late then took 3 hours to change an air bag and a shock, but did a good job that was what was important to me.
Dec 07, 2021
I spent two hours on the side of the highway on hold with Uhaul and talking with insurance to get some help with a Uhaul auto transport blown tire (to no avail). Then a guy (Wesley?) pulls up and says he works for a Uhaul dealer. Apparently, his boss saw me sitting there and told him to come out and change the tire for me. 10 mins later, I’m back on the road. Turns out, it was Greater Tennessee Truck Repair. I know nothing of their business, but I feel this deserves some recognition and praise.
Dec 07, 2021
They are good and right on time always thank u guys for the help
Dec 07, 2021
We broke down on the side of an exit ramp. Eddie was dispatched to help us and he did a great job. He was able to fix our problem and get us on the road again. We highly recommend Eddie-we feel he went above and beyond to make sure we were safe.
Dec 07, 2020
I WOULD NOT RECOMMEND. Your first impression of them are that they’re good honest people, especially Mr. Matt, but then they twist things around and get rude with you. Very dishonest business. They rip people off and does not truly care about the customer. He actually hung up in my face. No integrity at all. They know that they are being dishonest. God will handle it.
Dec 07, 2020
I called them my chipper was down Matt was on the scene right away. Very professional and very fast at getting us back up and going.
Dec 07, 2020
Took my truck to them to get it fixed and I explained to them it was my only truck for my business so I needed it fixed asap. They told me someone would be on it the next morning needless to say I kept checking back and kept getting reasons for it not even being touched yet after 2 weeks and no results I went to pick up my truck and down a ton of research and fixed the problem myself in 20 minutes. Very rude and very very Mon reliable I'll never go back .
Dec 07, 2018
Called at 4 o’clock. They got me right in. I was rolling at 9 pm with new radiator. Thanks again. I will be comming back
Dec 07, 2018
Daniel Murphy is the man. Came out and helped with a flat on a uhaul. And got us going ASAP!!! Awesome
Dec 07, 2018
Excellent service and extremely competent work. Best prices in town!
Dec 07, 2018
Great people
Dec 07, 2018
Not happy with the work did clutch charged 2,700 told them that there was a rattle they put it back together with a bad input betting now have to pay to drop trans again they won't even return my phone calls should've just went to the dealership
Dec 07, 2018
Passing through town and needed my brakes done quick. They came out and got me moving again fast. Definitely would use them again.
Dec 07, 2018
The lady who is in the service department was very bad attitude , just feel like you have no money to pay for them.
Dec 07, 2018
We were stuck on the side of I75 passed Caryville today for a very long time due to blown hose on a moving truck in the 95 degree heat. The mechanic sent to us from Greater TN Truck Repair was the kindest, nicest guy you ever want to meet in this situation. His customer service and his skills were spot on! He brought us ice cold bottled water and had us fixed and on the road pretty quick. He made sure we were safe and okay. Thank you for sending him to us...he even called back twice to make sure we were okay.
Dec 07, 2017
El trato al cliente exelente
Dec 07, 2017
Stay away. Charging for parts twice more expansive than dealer. Tried them once and last time