Green Drop Garage, Uptown - Tire Shop & Full Service Automotive

Dec 07, 2024

Had a bolt come lose on my brake caliper. After calling these guys, they were able to torque my brakes down to spec 30 minutes later and didn’t charge me anything. Amazing service, I will definitely be back here for future jobs!

Dec 06, 2024

Winter change over. Four 17-inch studded snow tires. How much? Green Drop: "$220". To just switch them out? "Well, that's 4 mounting and balance." Les Schwab: "$96" Keeping in mind that, in Oregon, they have to come off again before April first... At least it was warm in there.

Nov 23, 2024

Trustworthy, reliable and friendly - they helped me test a bad battery without trying to upsell me on anything. Everyone who works here has been an absolute angel and they always go above and beyond. (11/20/24) Update from another visit! They were able to get my oil change and light bulb replacement taken care of even though the booking system was on the fritz, thanks guys! 🖤

Nov 07, 2024

I called Green Drop with a possible battery / computer issue. By the time I arrived they were ready to intake my truck. They had the issue resolved within 1.5hrs. Staff was professional, courteous, and knowledgable. I'll be using Green Drop for all my vehicle maintenance moving forward.

Nov 07, 2024

I love Green Drop! Their technicians are very knowledgeable and very quick. I've never had a bad time here!

Nov 07, 2024

The entire crew at Green Drop Garage was excellent! Honest mechanics and fair prices. The professionalism and transparency the crew displayed is a rarity these days. Highly recommend!

Oct 07, 2024

This shop was amazing, it came very highly recommended. Skyler and Brooke both do amazing work. A shop I had previously taken my car too said I needed new calipers due to a leak, but these guys could not find said leak or anything wrong with brakes. Will be taking it to them again every time from now on.

Sep 07, 2024

I made a call to Green Drop Garage 90min before closing to see if they could get me in, pretty please, to remove a single nasty, shredded truck tire from a stock alloy wheel & mount a truck tire I already had. They estimated a $60 total for popping the old nasty tire off my wheel & mounting the new one, balancing, etc. I let them know I would be 4pm until I arrived, an hour til closing. It took perhaps 20mins total, despite a busy shop w/ no empty bays. The total was true to their $60 quote, & the job was perfect. All the staff I spoke to were polite, professional, and the overall atmosphere of this shop was clean & tidy despite inherently dirty work. So, I do believe I've found my new tire shop. There's literally no reason to bother going elsewhere, & I highly doubt anyone could provide better service. Thanks, gentlemen - you saved my bacon on short notice.

Aug 07, 2024

Nice guys for sure but they definitely over charge. Went in for an A/C service. Original quote for an A/C diagnostic and AC recharge was $391 !! I left my car with a bit of anxiety because that was a lot of money to start. My car was only in the shop for 45 minutes before they called me back saying it was the AC compressor control valve which is a 50$ part online. Their system wanted to charge 300$ for the part and 2.5 hours labor which was around 500$ so around 700-800$ to fix it. Which I refused bc I didn’t have the money. When I came to pick up the car I asked for a breakdown to see what they put in their pricing system. Because I refused further repair. They gave me a discount on the die which was cool and after a little bit of prying and negotiating of what the mechanics rate was they gave another discount and brought the total to 266$ which is also cool, but a huge difference from 391$ which I think seemed to bother him. But that could just be me. After I left I called a VW dealer to see what they charged for the same service which they said was 245$ … 245$ for the same service and diagnostic!? So, I’m happy I ended up paying around what the dealer would charge for the same service. Also with the recharged AC it seems to be working okay. But for any new customers call a dealer to see what they would cost before agreeing to their prices.

Jul 07, 2024

Great Service always Friendly Professional and Accommodating.

Jul 07, 2024

I have been a member with greendrop for almost two years now and have seen alot of changes happen with this location in that time. Through it all, this shop has always taken such good care of my vehicle and myself. I have walked away from greendrop multiple times feeling extremely grateful to have people who arent giving me a misogynistic runaround, and who know what they are talking about. They straight up just fix your car, charge you fairly for labor & parts and make sure you have everything you need before youre back on the road. I could not recommend them enough. If every shop was like this one, car ownership would be a much better experience overall.

Jul 07, 2024

I have been coming here since I moved to Portland 2 years ago. All the staff are super nice and professional. They never do any work on my car without asking and showing why the job is needed. Would def recommend this shop to others.

Jul 07, 2024

Shop handled last minute suspension remove and replace request minutes up to closing time, very happy with the experience. Great people here!

Jun 07, 2024

They don't listen and can't keep track of their own work. I've had lengthy conversations with them about a single car that they've worked on for years and they'll still forget why I brought the car in. I've been a customer for years. I let them know about this recent experience through their website feedback but they never bothered to follow up.

May 07, 2024

Very carrying stuff! They really helped me with getting my car on road and thanks a lot to staff for being very caring on pricing too! I will visit again.

Apr 07, 2024

Down to earth, concious service! Really had a lovely experience here. Thank you!

Mar 07, 2024

Cannot recommend Green Drop highly enough! I was driving by when Skyler from the garage flagged me down and told me my front passenger side tire was completely flat…my low tire pressure indicator had turned on just a few minutes before, so I had no idea how bad the situation actually was. He said I could drive right into the garage, where his team quickly removed the flat and popped on my spare. Skyler was able to order me a new tire for next-day delivery then and there; I dropped off my car the next day, and got it back just a few hours later with the new tire installed. While the service itself was excellent, it’s truly the personal care and consideration that Skyler and his team took to ensure I was taken care of that makes this whole experience stand out. I’d give them 10 stars if I could!

Mar 07, 2024

Really professional staff and repairs done early and as promised. Unlike other garage experiences, I didn't feel like I had to be on my guard. They took care of me and the car, and I would definitely recommend this shop.

Mar 07, 2024

Very kinda hard working and HONEST mechanics. Took my Subaru in for a headlight issue and received awesome customer service, and quick repairs. Thanks crew! Support local 💚

Mar 07, 2024

Went in for a headlight that was out and was out in under five minutes. Didn’t even charge me. If I could give more than 5 stars I would

Feb 07, 2024

Really kind people! I dropped by because my tire pressure signal suddenly came on, and they checked out my tires, refilled them, gave me great advice, and even offered me a soft drink, all for no charge. I was very grateful for the helping hand, and will definitely be coming back if I end up needing further tire help.

Feb 07, 2024

This place is one of the most helpful places in Portland!!!

Feb 07, 2024

Top notch people caring for cars and their owners! The best service I’ve ever experienced at a garage. The car membership is a great deal too! Thanks Johnny T. And Skyler L. for helping me out!

Jan 07, 2024

Green Drop Garage has been super helpful for all my car needs. It was very easy to schedule an appointment and there was a quick turnaround for an oil change and tire rotation on my first visit. I chose to be a member for $21 a month since I was driving to work more. When I got my first flat tire, the membership was well worth it. I was able to drop off my car in the morning without needing to make an appointment and picked up my car by the end of the day with four new tires and changed transmission and differential fluid. Michael and the team were a great help, and he kept in touch throughout the day about the best tires for year-round driving at the best price. They also paid for my Lyft to and from work! I’m not a “car guy” so it was very helpful that Michael was able to explain the work that was being done and reviewed my options with me. I felt in good hands the whole time and recommend Green Drop Garage to anyone with a car.

Jan 07, 2024

Hey there, Before I start I would like to preface this by saying, I have used and previously been a big fan of Greendrop Garage's North and SE locations, and I have referred plenty of friends needing vehicle work to be done to these locations for their services. However, early in December I got my car back from your Uptown location, and I have had the worst experience with any garage I have ever used. From start to finish, it was a mess and has probably turned me away using any green drop location in the future. I had multiple misquotes, I had numerous part delays, when addressing the misquotes that would now cost me double their initial quote I was met with a “oh that is my fault I guess this is a learning experience for me and how I communicate” and then guilted into the higher price because that is money coming out of the technicians pocket, and my car came back to me with issues that weren’t there prior to the garage working on it. And originally when I brought the car in I properly diagnosed and provided the shop with the single issue I wanted fixed and now I’m back at a different shop for new issues that didn’t exist before… Additionally I don’t usually leave negative reviews online but I reached out to the companies customer service line via their website site the day I got my car back - giving them full detail of every misstep and I haven’t heard anything back after a month…

Jan 07, 2024

I love these guys and gals. They are thorough and. Honest.

Jan 07, 2024

Michael really helped me out. I was needing to make to California by a certain time and he was able to come thru for me. I hope this man either gets a raise or a promotion. His customer service is 🤌(perfection).

Dec 07, 2023

Nice people. A little pricey but they do good work.

Dec 07, 2023

The other green drops are much faster and more efficient then this one.

Dec 07, 2023

I took my car in a couple of days ago to get a flat looked at and ended up needing a handful of other services as well. The customer service here is excellent. Michael, at the front desk, is clearly extremely knowledgeable and went above and beyond to answer my questions and try to fix problems I didn't even ask him to fix. Give that man a raise! I also spoke with another mechanic over the phone, whose name I regretfully did not catch, but he was super knowledgeable as well and did not rush through answering my questions. I really appreciate their willingness to spend time talking through the issues with me, as someone who is not particularly knowledgeable about car maintenance. The service was pretty fast too. I will 100% be a return customer and will recommend them to my friends.

Dec 07, 2023

Skylar is an absolute treasure and so great at what he does. He fit me in last minute when I had an issue with my tires I couldn’t figure out, was so kind, and resolved my issue so quickly he didn’t even charge me. 🥹 As a woman, I’ve had other mechanics at other shops try to take advantage of me, which is always disheartening. So finding a shop that 1. Is great at what they do 2. Has kind and trustworthy mechanics is EVERYTHING. 10/10 recommend