Greulich's Automotive Repair

Dec 04, 2024

Excellent customer service!

Dec 01, 2024

Tom did an outstanding job with Customer Service

Nov 29, 2024

I believe they did their best, but did not help with my problem and instead performed expensive repairs that did not help me with what I brought my car in for. They then recommended other repairs to solve my problem so I got a second opinion from another shop who told me that the parts that Greulich’s wanted to fix were working properly and that I was better off replacing the vehicle due to engine faults that would out-price my car in repairs. So I got a new car and because of Greulich’s was down $3k that could have gone toward a down payment. Luckily I didn’t give them the other $3k they asked for for the second set of repairs that wouldn’t have done anything. They also kept my car for several days each time without a time estimate, which caused me to have to arrange transportation to and from work. I wish I had gone to another shop for a second opinion to start with. They were friendly though.

Nov 28, 2024

Love this place! My jeep is getting old and allllll the maintenance crap came at once last year…. Thanks Joey for always taking care of me! You guys are great! Best spot in the valley

Nov 21, 2024

The guys always take good care of me and my car. I trust them and they always get my car back to me in a timely manner with the issues resolved. Excellent and friendly customer service! There is a Greulich’s closer to where I currently live but I’ll continue to bring my car to this location whenever I’m in need of an auto repair. I appreciate you guys!

Nov 21, 2024

The team at Greulich's was helpful. Nobody likes having to pay for repairs for their car. Greulich's team made the experience as painless as possible through their friendly and honest communication and quality work. I'd recommend them to anyone...

Nov 21, 2024

Was taking my car to the dealership for oil changes but I won't be anymore. The price was way lower then Honda service and they include tire rotation where Honda charges for everything being done. They give a full inspection report and pics of things that need to be replaced. I had a dirty air filter and cabin filter so there were pics of what they look like. They are personable and while waiting for my car and they checked in on me. While sitting in waiting room for an hour I was getting updates on my phone with what was going on. At the dealership they get your car and they go into a place you never see but here I could see my car when I wanted to. Nothing is a secret. They also work with Car Fax since my car is still under warranty. They are amazing. I will he a retuning customer for sure.

Nov 14, 2024

Can’t say enough good things about Zach and the Greulichs team professionalism and knowledge. He saved me from a bad deal on a pre-purchase inspection. He walked me through each issue and help me understand the implications/costs of all the faults found. I was able to negotiate price down significantly thanks to them, but ultimately the cons revealed it wasn’t worth it. If I’m ever back this way for a car, I’ll know who to call and I’ll be recommending to friends. Much thanks.

Nov 14, 2024

I took my car to a Honda dealership to be serviced -- unfortunately, I was told that I would need repairs that were not necessary with an approximate cost of almost $2,000. Shortly after I left Honda, I called Tom at Greulich, he kept me calm and set up an appointment for the next day to take a thorough look at my car with a second opinion. I was pleased to find out that the necessary repairs cost half of what Honda quoted me. Honda lost my business. Tom not only saved the day, but saved me nearly $1,000. Thank you!!!!

Nov 14, 2024

Very satisfied and service is wxcellent.

Nov 07, 2024

Dan and Joey take of their customers with honest feedback.

Nov 07, 2024

Parked at the shop for the request of overnight check, but lost Dash cam, Sunglasses and Jump start. Service team - Tom is very professional/enthusiastic, and help to feedback this situation to district manager Chris. Tried to contact with Chris twice, but not any feedback after one week. How come this happened to loss stuff at the repair shop?

Nov 05, 2024

As it often happens, breakdowns are never convenient. I was able to get my van in quickly and they addressed my needs. They fixed my van at a reasonable price and got it back to me in a timely manner.

Nov 05, 2024

Brought my car in because a splash cover was hanging down dragging on the ground, they got me in pretty quick, fixed it up with new parts for a lot less than I expected!really. Nice folks, will go to again and again.

Nov 05, 2024

Do not take your car here if you need your car back in a timely manner. I dropped off my car here to get the engine serviced and they hadn’t touched it for 2 entire days so I just went to go pick it up. My usual Greulich’s location I go to somewhere else get on the service in a quick manner.

Nov 05, 2024

Got me an appointment the next day, free diagnosis, completed all needed work quickly.

Nov 05, 2024

Great service and professionalism. Tom was exceptional.

Nov 05, 2024

Kind associate and work done in a timely manner and were honest!

Nov 05, 2024

Love these guys very honest and affordable.

Nov 05, 2024

Nobody likes to take the car in for service, but when you do, Greulich’s is the place. Super friendly and very helpful explaining the options and providing some realistic recommendations. Tom C was so friendly and helpful!

Nov 05, 2024

Sean, and the entire team at Greulich’s were exceptional in their service. They performed an oil change and vehicle inspection before our upcoming road trip, and were quick, friendly, and thorough. When the technician determined we needed to change the air filter, Sean jumped on locating the unique part we needed, and even let me take the car home and called the next morning once they had the part…I drove over and he had the part switched out in less than 10 minutes and me back on my way. Top notch all around, could not have been more pleased.

Nov 05, 2024

The most wonderful experience from all of who helped me with my car,I aim to come back on ANYTHING More that my car goes through needing auto repair 😂came back for more repair for my car and again such excellent care and still the no.1 team in this valley,my car has a future with them

Nov 05, 2024

They are very honest here. Another mechanic wouldn't listen to me and told me I needed work done that I didn't need. Took my car to Greulichs where they listened and fixed the issue. They are now my go to for my car. Joey and Tom were really great working with me and I felt confident my car was in good hands.

Nov 05, 2024

Tom was great

Nov 05, 2024

Very professional, helpful and arranged to bring me home while my car was being serviced and picked me up when the work was completed. Cost was more than fair and work was excellent.

Nov 05, 2024

"My husband and I have been taking our vehicles to Greulich’s Automotive Service for a while, and we couldn't be happier with the experience! From the moment I walked in, the staff was friendly, professional, and genuinely cared about getting my car in top shape. They took the time to explain everything in detail, answering all my questions so I felt comfortable with the work they were doing. The quality of their service was top-notch, and they even help apply discounts when able. Greulich’s is a place that values honesty and integrity, and it’s clear they take pride in their work. I highly recommend them to anyone in need of reliable and trustworthy automotive service!"

Nov 05, 2024

Hands down the best in the deer valley area. When you talk to the guys up front they're actually up front with you. No sales tactics but actually hey you got this amount of time to get your stuff together before it becomes a problem.

Oct 05, 2024

Always polite, knowledgeable and they do a wonderful job!!

Oct 05, 2024

Greulich's was fair to me. No matter where you go these days you're going to get screwed with the outrageous price of Labor, not sure how it's Justified which it's not but Auto places have been screwing people for years. Now on to the positive. After doing a diagnosis on my vehicle it was as expected what I needed. Greulich's excepts competitors coupons so I was able to price match a four-wheel alignment because I had to have that because of getting my front lower control arms replaced. Dan at the front desk is always friendly and personable and willing to work with the customer. Overall happy with the service I received as long as the front two tires don't fall off while I'm heading up North, I say that light-heartedly by the way.

Oct 05, 2024

Greulich’s @ Happy Valley’s extremely pleasant and professional staff took care of everything from A-Z fixing our Range Rover Sport. I’ve trusted them with multiple vehicles and it’s great to have someone local for preventive maintenance and the occasional (let’s home it’s very rare) issue that needs a professional team.

Oct 05, 2024

I came in with a percieved starter issue. I was there about 10 mins prior to opening and Dan C. Invited me in. I proceeded to explain my issue, and Dan took great care of me. Got the info he needed, and was awesome to arrange a Lyft for me so that I could get to the office. His follow up on the issue was stellar and I have to say I was thrilled that it was a battery issue. He and David took care of the issue, followed up when it was finished and even took care of my tire rotation that was due. EXCELLENT experience with this kind and thorough service. To top it off, they SAVED me $110.00+ over a mobile mechanic service. I can guarantee, I'll be back the next time I need service.. Thanks Dan and David. Best mechanic experience that I've ever had Update: 2nd time in on 9/25. Same great service and this time I was assisted by Joey. This is the best place for auto repair/maintenance I've ever experienced. The follow up and follow thru on keeping me informed, is OUTSTANDING! Had an alignment completed for a more than fair price and it was done right. My highlander drives like new. The dealership, has definitely lost my business and could learn about customer service here 😀 Thanks again team, and Joey your star shines bright. I appreciate you!

Oct 05, 2024

I took my car in as the check engine light came on. I had to travel for work that day. Joey was great he came out a read the codes and said he would get back to me and I could leave my car there for the duration of my trip. The service was great and Tom kept in touch with me and fixed the issues at a great rate. I will be returning for future work!

Oct 05, 2024

We have been taking our vehicles to Greulich for years. They service and staff has always been top notch. They address the issue and don’t try to oversell or fix what’s not broken. We will continue to go there