Griffin Auto Care

Jun 06, 2024

All you have do is look at hardly no cars are up there for repair that tells you something is not right pay attention to detail

Dec 07, 2023

I did read the reviews and kinda knew what to expect. However, I didn't expect to wait 5 days for a diagnostic test. Dropped off Monday. Called Wednesday, guy said they had another car up on the machine, give him a day. Call back Friday morning at 9a, he asked to give him a few hours. Called back at 2 for an update. Didn't answer. Called back at 330p. Still didn't answer. Had to send my sister to go see if they pulled the car into the shop. They didn't. I just had her take the keys back. Communication is sorely lacking. I didn't expect my car to be fixed in a day or 2 but I didn't think I'd have to wait for the diagnostic. A part of me feels like they didn't do it b/c he wanted the diagnostic fee upfront, which they don't tell you when you call looking for services. I was hoping to just pay to get it fix from them but I'm certain he didn't even wanna look at it b/c I didn't pay upfront. I probably could've had my car fixed by now if they were upfront and honest and communicate better.

Dec 07, 2023

I’d refer this place to anyone needing auto body and/or mechanical service!

Dec 07, 2023

Customer service to me was terrible. Took the guy two weeks to order parts to my car. When I finally got my car had to pay for a car wash when it could’ve been done before I got there. Then, the keys to my car was not there and no one communicated that to me. Now I have a car I can’t get into because my keys are lost. Lack of communication is unacceptable. I won’t be retuning with anymore problems with my car.

Dec 07, 2023

He got the work done

Dec 07, 2023

I worked with Mark on 2019 SXT charger. He and his team worked effortless to ensure the safety of the vehicle and ensure the work completed meet the expectation. I did wait a little longer than I expected but it was due to parts being ordered and installation. Overall I’m proud of their work and proud I choose to invest in another “Black Owned Business”. It’s not always fun getting your car fixed but Mark was there for all my emotional displacement in regards to to e vehicle. The owner was also very sweet and persistent with ensuring everything was completed prior to me leaving.

Dec 07, 2022

Good place, great people.

Dec 07, 2022

Very unprofessional , gave the owner over 700 hundred dollars of my money just for my car to do the same exact thing that they was suppose to fix , then instead of moving my car to the side of the road they left it in the middle of the street and now I have to get it out the pound .

Dec 07, 2022

Auto Repair service is way to expensive!!! there are other machanic shops that is much more cheaper than this expensive place!!! 👎👎👎

Dec 07, 2022

Griffin Auto is not only an excellent Auto shop the prices are reasonable as well one of the best African American owned on the south side 👍👍 very professional.

Dec 07, 2022

Hadnt been to this auto shop for a while for any repairs but remembered they also washed and detailed cars so I called after sitting in a long line at another car wash and the young man was very courteous and let me know he was available. I went and was in and out with a clean car in no time.

Dec 07, 2022

I was there with the blue buick that your son buffed an I have more swirls on my car than when I came he don't know anything about washing or buffing a car.we talked....

Dec 07, 2022

I'm happy to say, that after my first experience with this shop wasn't the best, I was later greeted by the owner who showed great concern for what happened. He happily explained the issue and was more than happy to accommodate us, by resolving the issue quickly, to our approval. Thank you for all your help.

Dec 07, 2022

Professional environment very good mechanic excellent detail and car wash service

Dec 07, 2022

They're the BEST

Dec 07, 2022

Utilized this company for my Buick Enclave and ran into a few issue but they got the job done which was the main thing. If your going to go to this mechanic shop understand they aren’t going to give you your car back incomplete or unsafe. Be patient. We all know how it is to not have your vehicle but safer than sorry. 🤷🏼‍♀️🤞🏽

Dec 07, 2022

Wonderful owner's and employees. Honest people

Dec 07, 2022

Yes this is where you go to find out your car's problem....

Dec 07, 2021

I asked if they could do a service before i took my car to them , they said yes over the phone i asked again when i got there they said yes so i paid the $89.00 fee for the service , to put my car on a machine. But they didn't do that and they keep my money ,still don't know where the problem with my car is 😢😠😡

Dec 07, 2021

I will never again, black owned or not, I left my vehicle to be inspected, mind you I left it overnight, get back the next afternoon and nothing was done, I was told that the mechanic is on his way, I'm thinking damn I made to work before him, needless to say I definitely wasn't going to let them work on my vehicle keep the $59

Dec 07, 2021

It's a ok repair shop, I didn't get my truck back in a decent time and wasn't informed until I went up there to try and pick it up, I was told "that's why we didn't call you, cuz it's not ready" after three days of supposedly fixing on it and all I needed was a power steering pump??? I may as well have gotten a engine put in if I knew it would take that long..ijs🙄🙄

Dec 07, 2020

Best car care ever

Dec 07, 2020

Great and reasonable place to take your car

Dec 07, 2020

Griffin and his team are great! They take the time necessary to find the cause of your car issues and repair them quickly to ensure your safety in your vehicle. Great team, great work, great people. I recommend Griffin and his team for all your car needs!

Dec 07, 2020

Honest and efficient

Dec 07, 2019

Been there twice and each time I was overcharged. I could have went to the Dealer and got a warranty on the work. Its in my neghiborhood but I dont think I will be back.

Dec 07, 2019

Loveeeeee this place! He changed my windshield wiper without me even asking because I had a sock on it. 😂😂

Dec 07, 2019

Great Communication leads to Great Service. Griffin was honest about what I needed, even when I thought I needed work that would've been more expensive. Will be back!