Griffin Tire & Auto - Little Rock Rd
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Review highlights
"Extremely friendly staff! Popped in this morning to have a tire patched and put back on. The waiting room is clean and price was reasonable. I was extremely impressed …"
"Great service, terrific staff, reasonable prices."
"I feel robbed by this place wasted a day off work ."
Overview
Categories
Auto repair shop, Brake shop, Oil change service
Directions
2500 Little Rock Rd
Charlotte, NC, 28214
Phone number
Call: (704) 399-6211Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Reviews
Dec 07, 2024
Excellent service
Dec 05, 2024
Have used their services many times and they are quick, polite and affordable.
Nov 23, 2024
Matt took care of us with new tires. Made it easy and beat the BJs price. Very fair price and good quality service
Nov 16, 2024
Only been here a few times but seems like they run a tight ship . Fair prices. Nice staff.
Nov 07, 2024
I’ve never had a bad experience at Griffin Tire. It’s where I buy all new tires. This trip , Matt took care of my situation. He reset the TPMS for a most reasonable price. I might just go back for an inspection next month.
Nov 07, 2024
Called to see if there was a wait to get my tire patched up was told no come on in. I got there around 8:15am and was done by 9am everything was so fast and efficient would definitely go back.
Nov 07, 2024
Great job as always!! Thanks
Nov 07, 2024
Great staff! Very friendly and professional.
Oct 07, 2024
Always friendly & works me in on emergency visits (flat tire repair, air) - minimum wait time
Oct 07, 2024
Always great service at Griffin off of Little Rock Rd! Last minute had some free time and they got me in within reasonable time to complete an oil change on my car. Keep up the great work!
Oct 07, 2024
Called them up and was seen the same day. Service was great, friendly people. They did 6 things for and the price wasn't outrageous. Would go back and recommend.
Oct 07, 2024
Everything was grand.
Oct 07, 2024
First time here after a friend recommended them! Very friendly and honest staff, will be back!
Oct 07, 2024
Great people. Great service. They do most of the service on my car.
Oct 07, 2024
Great service! Very nice customer service and very fast! I will be coming back here for any tire needs.
Oct 07, 2024
I have been working with Sherry at this location for a few weeks now and she has gone above and beyond to help and make sure my warranty claim gets processed and sent correctly. My 12 month old tires had a defect that the manufacturer reviewed and determined were eligible for coverage. The process has taken a little while but Sherry has been helpful each and every time I call to get an update. A lot of the delays were out of their hands but she had been helpful and positive anytime I call. Really appreciate the customer service at this location.
Oct 07, 2024
I want to address a star employee Miss. Sherry, thank you for addressing my concerns with care and urgency. Ma’am you saved me a great deal of inconvenience with my boss (my spouse)! Your excellences in problem solving goes above normal training for customers satisfaction! Thanks for the pain free experience, your abilities added a 5 star review in my book. thanks for the personal experience handling my unique situation.
Oct 07, 2024
I’ve been using Griffin for years. They do a fantastic job quickly at a good price. What I value most is that they have always treated me honestly. I never have to worry that they are trying to upsell unnecessary work on my car and I feel confident they are fixing my car in the best way possible.
Oct 07, 2024
Showed up Thursday morning, around 8:00 AM, for a heavy duty alignment. Seems they were backed up from the day before. They started the job around 5:15 PM that evening before close. “Finished” 30 minutes later and cost $166.66. Turns out they didn’t complete the job after the alignment was said to be complete. Had to return the next morning. Took another two hours for the job to be completed the right way. Overall not great but due to circumstance I was okay with the wait. My vehicle is old, heavy and tall. Not every mechanic shop can service my vehicle.
Oct 07, 2024
Took care of us with a flat tire and oil change without an appointment thank you for the stellar service
Sep 07, 2024
Everything was fine. It was very convenient. I was able to get my inspection done during my lunchtime.
Sep 07, 2024
Excellent service, customer service very nice
Sep 07, 2024
Friendly and professional staff with good quality pricing.
Sep 07, 2024
Great service and great prices! They did a great job mounting my tires on my new rims and they were the cheapest place around for break changes!
Sep 07, 2024
I always have a great experience here they are fair price wise have great customer service and communication and treat every vehicle with care. I trust my car with them any day.
Sep 07, 2024
I got great help in selecting tires and then they had me finished up in less than two hours with an alignment, new tires and an oil change.
Sep 07, 2024
Outstanding experience no complaints they went above and beyond to make sure everything was okay and I could be passing by in the parking lot if one of the employees recognize me they still making sure everything is running okay it's the best Griffin Tire and Auto in town 5 stars for sure
Sep 07, 2024
Sherry was amazing with my situation! They got my car inspected with ease! All the staff were very helpful! I will go there from now on!! 😊
Sep 07, 2024
Super friendly and always do what they say. Trustworthy shop for sure.
Sep 07, 2024
The Customer service with Griffin Tire was great. They even provided me with picutre evidence of my tire situation upon request. They ordered my tire and had me ready to go within a couple hours.
Sep 07, 2024
Well that was my first time doing any business with Griffin tires... The people was nice, very professional and courteous.. and they gave me a accurate diagnosis of mine vehicle.. the mechanic was very specific which was a big help... But the only problem I have with Griffin tires is $178 for a diagnosis I think that's a little too extreme/much... But going in it in the blind like I said my first time doing business with them I paid it... Not really sure of the quality of their work as far as their mechanic goes but you can look to pay a pretty good penny with gripping time that's my only problem I think they're a little too high....
Sep 07, 2024
Went to Mavericks tire and auto and was told it would cost $1200+ for a brakes and rotors change. Went here and was able to get it done for literally half that price. This place actually has a soul and will give you a reasonable price.
Aug 07, 2024
Great service. Very friendly & courteous staff