Hacker Automotive Group
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Review highlights
"They went above and beyond for me. I am extremely grateful. I highly recommend them."
"Fantastic service, competitive pricing and outstanding customer service!"
"Great place and people"
Overview
Categories
Auto tune up service, Brake shop, Mechanic
Directions
3555 Red Bank Rd
Cincinnati, OH, 45227
Phone number
Call: +1 513-271-7800Website
N/A
Hours
Sunday
Closed
Monday
9:00 AM - 5:30 PM
Tuesday
9:00 AM - 5:30 PM
Wednesday
9:00 AM - 5:30 PM
Thursday
9:00 AM - 5:30 PM
Friday
9:00 AM - 5:30 PM
Saturday
Closed
Reviews
Apr 07, 2024
Nice peaple
Apr 07, 2024
They went above and beyond for me. I am extremely grateful. I highly recommend them.
Dec 07, 2023
Competent and very nice. Greg and Tammy along with their sons are the type of people that merge professionalism with the personal touch that everyone looks for in a business dealing with one of your most prized possessions... your car.
Dec 07, 2023
Hacker automotive is the best. They are so friendly, experts and Tammy Hacker does an amazing job explaining what was diagnosed and she does it in a way that doesn’t make you feel stupid if you don’t know and does belittle you if you do know. I trust her and Greg wholeheartedly and wouldn’t take my cars anywhere else.
Dec 07, 2023
I take my 2008 smart fortwo there and Tammy and her family take amazing care of my car, they have fixed suspension problems I had with it and I take it there for regular maintenance. They get the job done super quick and usually same day. I will be taking my cars there from now on. Many thanks to the Hacker family!
Dec 07, 2023
Knowledgeable, friendly, and honest. Aways a great experience!
Dec 07, 2023
Tammy is great and her whole family business is the best! I trust them and Ive been taking all my cars to her for over 10 years. I'd never go anywhere else! Never anywhere else… that says a lot!
Dec 07, 2023
Very professional and definitely knowledgeable. Highly skilled mechanics
Dec 07, 2022
Always communicative, helpful and awesome customer service.
Dec 07, 2022
Car was making a clanking noise and we knew it needed new front brakes. They were able to locate the problem which required us to take the car to the dealership due to open recall. They called the dealership, scheduled the appointment and advised us what we needed to do until then. They completed the oil change and front brake job in a very timely manner. They went above and beyond what any automotive shop would ever do to make sure our car was taken care of!
Dec 07, 2021
At Hacker Automotive Group, you are greeted by Tammy (Co-owner). She is very knowledgeable about the business and helped me understand what was wrong with my car. She did this in a way that was respectful of me and with a concern for my safe driving experience. She built trust and confidence that made me know I came to the right place to fix my car. When I came back to pick up my car, I met Greg (Co-owner and Master Mechanic). My trust was furthered by his additional comments about what he did and the answers to a few of my questions. I would highly recommend this family business to anyone that wants high quality honest repairs at a fair price. You just don’t have to worry about service there. They’ve got you covered!
Dec 07, 2021
Excellent Service
Dec 07, 2021
Excellent as always!! Have used Greg and Tammy for years with no end in sight. They’re the best in the business!
Dec 07, 2021
Fair service with a smile. Good work.
Dec 07, 2021
Great service as always. Thanks!
Dec 07, 2020
A great, family owned business that will diagnose your issue and not overcharge you like so many other mechanics for European cars. Will do business again.
Dec 07, 2020
Fantastic service, competitive pricing and outstanding customer service! Will never go anywhere else for automotive services!!
Dec 07, 2020
Great place to get your car serviced. Exceptional customer service and always explains what was done.
Dec 07, 2019
Honest maintenance and loaner cars are provided making for an easy exchange to have car serviced without stopping your daily routine.
Dec 07, 2019
Friendly service - and they stand behind their work!!!!
Dec 07, 2019
Trustworthy, competent and personable: exactly what you'll find from the team at Hacker Auto. I've had my cars serviced from this group since they opened years ago ... they've always provided me with excellent service at a fair price, explaining the necessary work in a clear, understandable way. They consistently go the extra mile, providing skilled maintenance for peace of mind safety.
Dec 07, 2018
After a shaky start w poor communication, that then turned into a fantastic and thorough job!!! Thanks for finding out the source of leaking problem - rather sources - and putting everything back together beautifully.
Dec 07, 2018
Excellent work and outstanding customer service! I wish all of my service/retail interactions were as good as the interactions with Hacker.
Dec 07, 2018
Friendly staff
Dec 07, 2018
Great place and people
Dec 07, 2018
Just bought our son a used pickup and it needed several repairs, involving the transmission and drive shaft. Hacker Automotive diagnosed all the issues, gave us a short list of items that may need repairing in a couple of years, and completed the necessary repairs right away. I know that my kids will be driving safe vehicles when I take them to Hacker Automotive. It's the only place I take our family cars, pickups and SUVs. They are thorough and honest and I know that when Hacker Automotive repairs our vehicles, they are going to sound and run great!
Dec 07, 2017
Wonderful customer service every time I need my car looked at or worked on! They work around my crazy business schedule which is a huge stress reliever on my end.
Dec 07, 2015
Great repair, friendly service, and reasonable price. My SAAB is back on the road and running well. Thanks
Dec 07, 2015
I highly recommend Hacker Automotive for their service to our community. They run a clean business, complete with a secured: child play area/waiting room complete with WiFi, beverages, lounge/type seating, big screen TV and a small library of videos. I f that isn't going to fire into your schedule they a willing to allow "loaners", when possible, and will drive you to/from home and/or work. They're doing this business as well as anybody could/should. Also, and perhaps primarily, their service work is second-to-none and reasonably priced: efficient, complete, and with the safety of the owners in mind, always.
Dec 07, 2015
Very friendly, professional and thorough. It was a pleasant experience and I am ecstatic to find a Saab professional. I will definitely go back if needed and I will highly recommend.
Dec 07, 2013
First, it's hard to find an independent shop that is good with Saabs, which is why I came here. Unfortunately, it took five weeks to repair an automatic transmission, which is significantly longer than the 7-10 days that was originally quoted. Bizarre parts availability issues arose and took quite some time to sort through. They're exceptionally friendly and knowledgeable, and I would have given five stars if it hadn't been such a lengthy process, much of which was outside of the shop's control. I guess I was just unlucky. I doubt too many other customers would have such unfortunate circumstances with parts. Two great things: they offer loaner cars and their waiting area is nicely furnished and spacious, which bump this up to a four-star rating. Not the absolute best, but still quite good, and in the end, my car was fixed to the standards that I expected.