Hampden Auto Care

Nov 07, 2024

If you are a woman alone DO NOT COME HERE. I am not a baltimore native, I moved here alone for school. I had a problem with my car overheating and it breaking down on me. I took it here and after two days they said that I had an issue with my head gasket. That my coolant and oil was mixing and leaking. They said I would need a whole new engine and that it’ll be ~$6,000+. Me not really knowing about cars I was willing to pay, because I need my car to commute, but my father told me to go and get a second opinion. When I came to pick up my car they seemed irritated and said I wouldn’t be able to go far, which I was able to drive 10 mins back home. I knew what they were saying wasn’t true because yes my car did have a leak but it was leaking a clear liquid (coolant), not oil, which is like dark brown. Anyways I took it to another mechanic and they said nothing about the head gasket at all!!

Sep 07, 2024

Great service, very personable and knowledgabe. Sam is super kind, he showed amd explianed what the different parts are, and how to care for them. I am definetly coming back.

Jun 07, 2024

Came for a PPI, got out in less than 3 hrs. Great service, straightforward attitude, reasonable prices.

Apr 07, 2024

Hampden Auto Care is the sweetest local auto care shop. I highly recommend them. They care about the customer and give a fair price. They are the kindest folks and are very easy to talk to. They have really helped me so much with my car. Thank you so much!

Mar 07, 2024

Very reliable and do great work

Dec 07, 2023

Not bad, the prices are a little high but not overtly so. I wouldn't hesitate going back but I would call around to proce compare first. Edit: I think they may have ripped me off. The problem they “fixed” is back.

Dec 07, 2023

Sam the owner repaired my veh on time and reasonable. Will be back.

Dec 07, 2022

These guys were very professional and super friendly! Incredibly fast service; the whole process only took about a half hour. Felt very comfortable talking with them about my car and I’ll definitely be back for routine maintenance

Dec 07, 2022

They had my car for over a month, and I had to bring it back in three times for the issue which they ultimately charged $1K to not even fix (check engine light).

Dec 07, 2021

Friendly staff and efficient autowork!

Dec 07, 2021

I doubt their honesty

Dec 07, 2021

Great job with my transmission. Thanks guys

Dec 07, 2020

Brian's Auto Care is now Hampden Auto Care

Dec 07, 2020

Great guys

Dec 07, 2020

Great place for everything car related

Dec 07, 2020

Hampden auto offered me some grade A service. I approached them with a specific budget and they worked hard to offer the most they could, while considering what my truck needed and ensured the most with what I had to work with. I have recommended this shop and will continue to anyone with car trouble. The service is friendly and reliable and as a person who knows my way around an autombile I can confidently say I trust this crew to provide honest diagnosis and service.

Dec 07, 2020

Professional and quick service, honest feedback and suggestions, and upfront pricing. We did a price check on our car needs, and this location was the most reasonable. They did not rip us off or try to convince us that we needed more than we actually needed like other locations nearby. They provided detailed information on the condition of the car and why. For example, he explained that Jiffy Lube gave us the cheapest and low-quality oil and filter for our car. In other places, they don’t tell you anything and if you ask how was it, they say “uh. It went good”. We appreciate that they provided us transparency with our car, a rare find!

Dec 07, 2020

These guys are awesome! Even working under covid restrictions which severely limited the ability to have all of their techs in the shop at one time. They got my front end aligned and my new tires on and had my truck ready to go before the time they promised. Great staff and owner!

Dec 07, 2020

Very impressed over all

Dec 07, 2020

Work done on time nice people

Dec 07, 2019

Amazing service!! Quick and efficient!!

Dec 07, 2019

I've only been once, but I will be back. They're within walking distance of my house and offer friendly and trusted service.

Dec 07, 2019

Not impressed! Sloppy work and overpriced....

Dec 07, 2019

Always friendly, reliable and reasonable.

Dec 07, 2019

Thank you for doing a thorough and professional oil change without the need for an appointment, and at the last minute on a Saturday. Much appreciated! I will definitely be back. I felt my car was in good hands and that they actually cared about my car and doing things right. Plus, they could not have been nicer. I am a happy customer and excited that they are so close and convenient in Hampden.

Dec 07, 2018

Excellent service & customer service!

Dec 07, 2018

Family run. Great work. Honest people. We appreciate having a mechanic we can trust.

Dec 07, 2018

Great, honest, and hard working people. I called them today, desperately trying to find somewhere to patch my tire, and they weren't able to answer at first so I hung up without leaving a message. They cared to call back anyway and ask how they could help. I was able to get my tire fixed the same day and they also let me know about some other things that were good and could be improved about the status of my car. Thanks guys!

Dec 07, 2018

Kind and very fair. Second service and will be back.

Dec 07, 2018

Rip off! When I called to see when my vehicle would be ready I was told a price double what was originally quoted. I eventually was able to talk the owner down to $100 over the quoted price and he acted like he was doing me a favor. Do NOT use this mechanic!

Dec 07, 2018

Very friendly and efficient service!