Hanover Tire & Auto
5
4
3
2
1
Review highlights
"Excellent, honest and extremely talented. Highly recommend using this team for all your auto repairs."
"Good service, good people."
"Great staff and they do good work"
Overview
Categories
Auto repair shop
Directions
4013 Williamsburg Rd
Richmond, VA, 23231
Phone number
Call: (804) 222-0156Website
N/A
Hours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Description
Hanover Tire & Auto is an established auto repair shop in Richmond, VA with more than forty years of serving the area. We're honored to be the Richmond auto repair shop that locals have depended on for complete service for so many years. Whether it's a simple oil & filter change or a more complex repair, our goal is to give you the dependable service you need.
Reviews
Aug 07, 2024
Great service and work always done right
Jun 07, 2024
Excellent, honest and extremely talented. Highly recommend using this team for all your auto repairs.
May 07, 2024
Very polite and helpful and very reasonably priced! Did I mention that they were quick too!
Feb 07, 2024
I came in this morning to get an inspection. There were some things that needed to be fixed . Wyatt wasted no time explaining to me what needed to be done and ensuring that me and my son was comfortable while the work was completed. Wyatt made sure that my son was comfortable and had breakfast due to the repairs. Taking longer, then expected. April showed me nothing but kindness. Making sure that I had something to drink And share mom to mom tips. Being new to the area and experiencing some shops. They were definitely top tier and will have my business from now on. And anybody else that I know that is new to the area like me. They didn't treat me like a new customer. They treated me like I had been coming to them for 20 years. I felt like family. Thank you wyatt and april. Oh and the prices were great as well. Definitely worth the money and the drive.
Feb 07, 2024
You will never find a place as good as Hanover Tire and Auto. Iām here to acknowledge their impeccable customer service, their product quality/efficiency, and how I always leave 100% satisfied. They treat you like family and always greet you with warm smiles. No matter what day and time I know I can always rely on them every time I bring my vehicle there. Every service is done to the highest expectations and your vehicle is treated with care. This is the only shop I would EVER recommend bringing your car too! 10/10
Dec 07, 2023
Awesome service.
Dec 07, 2023
Came in for a tire balance and rotation. They did the rotation and said the balance was fine (it wasn't) and charged me for services that weren't performed. Went in to another shop and they fixed the issue. Take your business elsewhere.
Dec 07, 2023
Does really great work, but I recommend honoring the cost presented to customers. On two separate occasions I was quoted one price and charged another. I didn't complain, I just stopped going.
Dec 07, 2023
I got my truck inspected. I an alignment and all new lugs replaced. It took about an hour.
Dec 07, 2023
I have used them for 20+ years. I dropped my truck off for an oil change and state inspection. They called when it was ready but said that they could not take payment over the phone. They have reduced their hours to bankers hours. I would have to take off from work to accommodate their schedule. I WILL NOT use them ever again.
Dec 07, 2023
Tommy, Amy and Joe are the best! Been coming here since they opened! Love them!
Dec 07, 2022
Awesome can fix anything
Dec 07, 2022
Friendly and reliable service. Love their plants and koy pond in the waiting room.
Dec 07, 2022
Great customer service .
Dec 07, 2022
It was great their service was quick and they held to their word and had my suv fixed on the day they said they would have it ready
Dec 07, 2022
Love the guys up there, very easy to work with very talented and knowledgeable mechanics. Awesome shop and awesome people.
Dec 07, 2022
Oh My Gosh!! So I was leaving Richmond & my car would not accelerate over 20mph. So friggin scary!!! I was hot, I had my kids, it was a literal nightmare. Stranded in a town I didn't know. I found this place. OMGEEEEE, their kindness made me screwed up situation easier. I did come in so close to closing, so I had to get a hotel. They recommended a nice one too! It was clean and comfortable! They were done with my car before check out! So I didn't have to pay for another night's stay. I really wish these guys weren't 2 hours away or I'd make them my regular car guys! THANK YOU GUYS SO SO MUCH!! My kids and are are so grateful:)
Dec 07, 2022
Rep called & quoted me one price for repairs, I approved, when I got there to pay & pickup vehicle it was an increase of 450.00. The rep stayed that the bolts broke when changing the spark plugs on a 2014 mercedes with 121,000 miles. He said he did have to call for approval because it had to be done. That is not acceptable.
Dec 07, 2022
Awesome! Professional and courteous.
Dec 07, 2022
Great
Dec 07, 2022
Great š Excellent service š
Dec 07, 2021
Wyatt and his team made my car look as good as new again after it was hit by a reckless driver, and I'm so grateful! Very friendly service and good communication throughout the repair process. Thank you! š
Dec 07, 2021
ignorant. improper. incompetent. inefficient. lax. negligent. unethical. amateur. This place is unprofessional!!!!!