Hans Wittler's Automotive

Dec 06, 2024

Staff is always polite and professional. On more than one occassion they made efforts to find lower cost fluids and parts to reduce the overall bill. Work done when promised, no surprises.

Dec 06, 2024

The guys there at Hans are great. Cisco my technician Cisco is very knowledgeable and precise! Hans is way more reasonable price wise too. Great experience.

Dec 05, 2024

I dropped off my Tiguan at Hans Wittler’s Wilshire Ave location on 11/20/2024 due to a coolant leak. They called and told me I needed the main water pump replaced. It had been replaced at another German auto shop in January so I said I’d contact that shop regarding warranty. A few minutes later, while I was just getting off the phone with the other shop, a service manager at Hans Wittler called me back saying there had been an error and it was actually the auxiliary water pump that needed replaced?! Odd mistake and very different replacement in terms of cost. It wasn’t just a verbal communication error, they had initially, in writing, quoted me thousands of dollars for the main water pump replacement. The auxiliary pump had also been replaced recently enough to still be under warranty (at a third, different shop), and at that point I was not trusting the competence of the techs or the oversight by the service manager, so I declined the repair and took the car to the specialist who had replaced the main pump. After extensive diagnostics, he found neither the main water pump nor the auxiliary water pump to be leaking coolant. But Hans Wittler’s invoice (the copy they gave me after I paid) stated “Water pump is actively leaking coolant and not properly pumping coolant, it makes a bunch of noise when it tries to run and then when it turns off the drips start falling. Recommendation: Replace water pump to remedy coolant loss occurring currently.” I am really unhappy to have paid almost $200 for this sketchy treatment. When I reached out to Hans Wittler’s “we’ll make it right” feedback link, I got no response. I’ve had other, very expensive work done on my Tiguan at that same location, but this experience has made me doubt the quality and reliability of their work in general.

Dec 05, 2024

It's taken me a while to write this for which I am sorry. I own a Porsche 997 Turbo. I love it, but it's not the cheapest car to maintain. It had a lag at about 3500 RPM, which was pretty perplexing. These guys fixed it right away, changed the oil and the whole bill came to less than $600. That's honest work at a very reasonable price. Addendum: I still give this place five stars. My Porsche has had some additional problems, but they fixed them in a reasonable fashion and for a reasonable price. It's just a complicated car. I've even thought about getting rid of it, but on a cool fall day when the leaves are falling, the top is down and the radio is on, life doesn't really get better than that.

Nov 23, 2024

Best customer service in town! They are honest and knowledgeable and always fix my BMW quickly. 10/10 would recommend!

Nov 23, 2024

Excellent diagnostic service on my 2024 Volkswagen Jetta.

Nov 23, 2024

I scheduled a simple oil change for 9 am, but upon arriving exactly on time after an hour's drive, I learned it would take atleast 3-4 hours before they even got to my car, making the appointment pointless, and I question why that time slot was available online; additionally, their online payment system is insecure, as it led to unauthorized attempts to use my card after my last payment.

Nov 16, 2024

I have a fairly rare SAAB 9-3 Aero convertible. The one main Saab specific guy in ABq retired a few months ago. Hans Whittler did a great job with several issues, timing belt, SAAB specific break light, replaced a unique oil cap, etc. They are confident they can keep my SAAB running and seem up to the task ! I will be use them again for sure.

Nov 16, 2024

I recently took my BMW back to Hans Wittler on Wilshire, despite having adequate experiences in the past. This time, however, the service was truly a 5-star experience, and it’s all thanks to their new customer service rep Nathan. Nathan went above and beyond to ensure I was taken care of, answering all my questions and keeping me informed throughout the process. His professionalism and attention to detail completely changed my impression of this facility. Thank you for everything Nathan!

Nov 16, 2024

Organized, technically helpful, efficient, reasonably priced.

Nov 07, 2024

Absolutely outstanding! Very pleased, so professional, very well explained the problem with my VW Touareg TDI. They got me in and out within 30 hours my beast was fixed. Excellent job , thanks again Hans Wittler’s north side. Most definitely I plan to go back for any service that I might need .

Nov 07, 2024

Friendly, honest and professional

Nov 07, 2024

Second car I had serviced here after moving to ABQ. Great service and friendly staff. I’m now a loyal customer

Nov 07, 2024

We have taken all of our German cars to Hans over a few years and they are the reason why we will always drive German cars. ALWAYS have exceptional service and I never feel weary of taking our cars here. Thanks, Guys!

Nov 07, 2024

A very good alternative to dealers service. Friendly knowledgeable technicians and reasonably priced.

Nov 07, 2024

Friendly folks who know their stuff…including Max. Good work done on time for a fair price. I look forward to coming back.

Nov 07, 2024

Great staff who are communicative and experts!

Nov 07, 2024

One of the best auto shops in Albuquerque.

Oct 07, 2024

Done well very highly recomended

Oct 07, 2024

Oil filter change done fast and right while I waited. Recommended future services for longevity and maintenance.

Oct 07, 2024

Received awesome service and was treated very professionally!

Oct 07, 2024

The staff of Hans Wittler has always cared for my car and me with excellence. I have been a customer for 8 years and I am taken by the attention to every customer service detail and mechanical expertise by which the staff works. I highly recommend them and would never take my Porsche to any other establishment.

Oct 07, 2024

They were very helpful and informative. We'll definitely use them for any future needs with our mini cooper.

Oct 07, 2024

Tim and Marcus and the rest of the staff are so helpful, friendly and professional. I feel I and my car are in good hands

Oct 07, 2024

Very friendly staff, from the mechanics to the valet! Once again, excellent experience

Sep 07, 2024

Great service and communication.

Sep 07, 2024

Great service even during the Corona Virus Shutdown. Highly recommend this shop and the fast and friendly service

Sep 07, 2024

Great team at Han’s. Appreciate you going the extra mile to save me some money.

Sep 07, 2024

I have a 2016 Porsche Cayman. I trust the guys at Hans Wittler's to maintain it to the highest standard, and they do that better than anyone in town. They are THE german car experts in Albuquerque. Why wait two months for an appointment at the dealer when you can bring it to Wittler's? Shout out to Marcus and Tim. Nobody will treat you and your car better than them.

Sep 07, 2024

Nice job to TIM and the team. They are able to do more programming fixes than most. Nice job!

Sep 07, 2024

These guys have been doing a great job for us for many years, highly recommended.

Sep 07, 2024

My sturdy reliable 15 yo VW stopped accelerating after a routine oil change was made at an all purpose automotive shop at Comanche @ Morris. Had it towed to Hans Wittler on Wilshire. . The problem was diagnosed and repaired quickly. No more choosing convenience over time and distance traveled!