Harrods Creek Auto

Nov 28, 2024

Excellent customer service. Highly recommend

Oct 05, 2024

I never thought I would have a positive experience at a car shop - but these guys were the most honest and caring people ever. Totally unlike the typical money-hungry car shop employee. They not only found (and showed me physically) more issues with my car than the previous shop I went to found, but they advised me to not dump a bunch of money into repairing my vehicle that is realistically at the end of its life. They could’ve easily taken hundreds of dollars doing work but they were noble and real and spoke to me like a friend instead of a cash cow. I’ll be back here for any needs with my next vehicle

Sep 05, 2024

Always take great care of me!!

Sep 05, 2024

Listen carefully, Adam is simply the best there is. Trust that he will lead you in the right direction. He explained every option available and allowed me the time to choose the option best for me, then completed the repairs in a very timely matter updating me along the way. Do not let the size of this shop deter you, they will take amazing care of your vehicle. Thank you Adam.

May 05, 2024

the guys here are very knowledgeable and very nice. prices are reasonable as well. even if i move hours away, i will continue to use them. i love chatting with them about the flaws of certain car brands too.

Apr 05, 2024

These guys are great! They know their cars and are always trying to give you the best fix for your money. They approach every repair as if it were their car.

Feb 05, 2024

Stopped in on a FREEZING morning because my car was running hot and blowing cold air out of the vents and I was concerned it was going to overheat. A gentleman looked at my car IMMEDIATELY and filled it with coolant at no charge (I did tip him for his service). THEN my key fob battery died and they replaced that too! So friendly and professional will def. go back for any repair needs I may have in the future.

Jan 05, 2024

New manager Adam is very friendly.

Dec 05, 2023

All I can say about the people at this shop is that they are the absolute best I've had nothing but great experiences working with them on all my car issues they are super knowledgeable and friendly and above all else they are honest and reliable i would definitely recommend them to any and everyone I can it's not often you meet such honest people who are just genuine and really wanna see you do good with your car a lot of mechanics I notice are out to make quick money these guys are the total opposite they will tell you whether it's really even worth wasting the money to fix and the price they charge is fair they don't inflate prices or try to get over on you they really value their customers

Dec 05, 2023

Terrible, terrible, scam artists. My car caught on fire after they willingly broke it because I didn’t get all of the recommended maintenance they were recommending. I didn’t have the money. 😔 now they are claiming no responsibility.

Dec 05, 2023

The lug nuts were left loose. I also most lost my life on the highway.

Dec 05, 2023

They do a great job. Honest perfectionists. I recommend them highly.

Dec 05, 2022

Had a chirping sound coming from the dash on my truck. YouTube videos had me looking all over the truck. Door switches, speaker removals, dome light circuit. All kinds of suggestions. Mechanics here found problem right away. Also the inspection I requested uncovered several issues that need addressing. Well pleased with service.

Dec 05, 2022

Honest and good work.

Dec 05, 2022

Honest and let's me know what is wrong before he fixes the problem! Good with communication skills! Thanks!

Dec 05, 2022

I can always count on yall keeping me on the road. Tim I believe his name is, works the front desk. He's super nice and I believe him to be very intelligent. I highly recommend anyone to Harrods Creek Auto just ask for Tim!

Dec 05, 2022

I had a great experience using Harrods Creek Auto on LaGrange for an auto repair that included brake work and a few other things (old cars, you know). My car is running fine now, and the customer service there was excellent, too. Ask for Tim, the manager. I know from experience he goes the extra mile. I don't know much about car repair, but Tim took the time to explain everything clearly and gave me several options that would fit my budget. He made sure I got a tow when my vehicle failed, and even made arrangements to get me home safely.

Dec 05, 2022

It was a battle that my car gave Harrods. They never gave up. Fixed the problem, and got my car back good as new. Thanks

Dec 05, 2022

Very friendly and fast service. Thoroughly happy 😁

Dec 05, 2021

Excellent service at the Prospect and Lyndon location. They replaced a blower motor on my Camry quickly and reasonably priced. I took my Corolla to the Lyndon location to check on something dragging from the undercarriage. No charge to replace a push pin. Very nice. I’ll be returning there for regular service!

Dec 05, 2021

Good work!

Dec 05, 2021

Great Service, fair pricing

Dec 05, 2021

Honest guy and took good care of my vehicle. Will go back again if needed but let's hope it isn't 😊 would recommend this place for sure!

Dec 05, 2021

I had called and no one answered the phone. About 10 minutes later I received a call saying sorry I missed your call how can I help you. Great customer service

Dec 05, 2020

Gave me honest answers and good prices.

Dec 05, 2020

Great team at Harrods Creek. I feel like I can trust them to give me a straight answer and not overcharge me for services that I do not need. Which I feel is rare in the business they are in.

Dec 05, 2020

Jimmy is wonderful to work with. Trustworthy, reasonable and does great work. Would highly recommend.

Dec 05, 2020

Very kind, and caring. They fixed my husband’s flat tire (replaced valve) quickly and they didn’t even charge him

Dec 05, 2019

Feel like I was taken advantage of, my car was there twice for same problem that was not resolved after paying almost $400. Now I'm sitting with a car that won't even start because computer system suddenly went completely HAYWIRE. My 2nd and last dealings with person in charge were of a very unprofessional business like manner. Telling me we don't want your car back.

Dec 05, 2019

I was stranded in KY on my way to Texas. I called several dealerships begging for service. They said they were booked and maybe in a few days. AAA recommended Harrods’ Creek. They were friendly and helpful. Professional and worked very hard to get me going again. I’m so grateful to April and Tim for taking care so that I’d be safe on my trip home.