Harrys Auto Repair 421 Auto Group

Dec 05, 2024

Kevin was amazing. Helped me with my car on a Sunday. Returned Monday midday, all scratches gone and a fresh detail. The detail alone would have cost me more than what I paid for the service .

Oct 07, 2024

Dishonest and Unprofessional – AVOID AT ALL COSTS Having received a ticket for a 3-day expired inspection sticker, I was eager to get my car off the street and to Harry’s Garage for a quick inspection, figuring there would be no issue since they had serviced the car just 4-5 weeks ago. They assured me the car was safe but recommended I consider replacing the struts within the next 6 months, which is why I had targeted January for the job due to the cost. Initially, I found them decent and friendly, but after my recent experience, it’s clear they’re nothing but scam artists. When I brought the car in weeks ago for a routine checkup, they tried to upsell me on over $3,000 in repairs, including replacing the struts. I agreed to some of the other work they recommended, but now I regret trusting them at all. At the time, they also explained a highly questionable business practice: once someone replaces their struts, they encourage customers to return just before the 12-month warranty expires to swap them out again—unnecessarily. This way, customers get another "free" year of struts, but Harry’s Garage charges for the labor. Kevin even mentioned the manufacturer “doesn’t notice” because they sell so many. This struck me as incredibly shady, and in hindsight, I should have known better than to return. Fast forward 4-5 weeks and only 200 miles of driving, I returned for a simple $37 inspection to avoid another ticket. Instead, they tried to hit me with over $3,000 in repairs: the struts (again), a minor crack in the tail light (which supposedly required replacing the entire assembly), a “leaking” battery, and a deep clean for rat feces in the engine (a common issue in NYC). I reminded them we had agreed to wait until January for the struts, and it was odd that the car suddenly needed all this work right after their service. They agreed to hold the car while I arranged to pick it up. However, when I arrived, they told me they had parked the car on Graham Avenue instead of keeping it at the shop, and I ended up getting another ticket. It’s one thing to get unlucky with tickets, especially with street cleaners suspended for Rosh Hashanah, but this could have been easily avoided if they had just informed me they were putting the car back on the street. I admit I raised my voice because their failure to communicate caused me a second ticket in two days, which was completely avoidable. Rick’s response, however, was shockingly unprofessional. Instead of offering a solution, he became confrontational, cursed at me, and even made a racial remark, calling me a “white something or other.” His behavior was completely out of line, and it would’ve been hard for anyone not to react angrily. I later took my car to a Toyota dealership for a second opinion, and they confirmed there was no need to replace the struts, the battery wasn’t leaking, and the car passed inspection without issue. This place is a total scam, using unethical sales tactics and displaying unprofessional, even threatening behavior. If this is how they conduct their business, I shudder to think what else they’re doing behind closed doors. I’ve reported them to the Better Business Bureau and would advise anyone to steer clear of Harry’s Garage. They’re a stain on the neighborhood.

Aug 07, 2024

Extremely unprofessional. After getting my car inspected I was told to fix certain parts. I explained what I needed at the shop and after two days they came back to me with an invoice for $5k. Seems like this is too much given that I just had the car inspected. After telling them I wanted to get a second opinion they parked my car illegally on the street in the middle of my workday.

Aug 07, 2024

Had a screw in my tire, they plugged it up in 5 minutes. Super friendly and helpful.

Aug 07, 2024

This place is a complete scam. I went in for a routine inspection for my Toyota Camry as a solo woman in her 20s. The car has always been well maintained and has had no issues. They told me that the minimum $4,000.00 of work would need to be done in order for them to pass my car for inspection, and nothing less than that would be possible for it to pass. I left without paying and took it to Pep Boys and the car immediately passed inspection. They are definitely trying to take advantage of people - really shady vibe and from other reviews this looks to be the typical practice here. Avoid!! Don’t waste your time like I did!

May 07, 2024

Great mechanic. My wife had a problem with her car, and she went to three other mechanics, who all tried to sell her a $3000+ part. It didn't seem right to us, but Harry explained that it was a cheap and easy fix, and he was 100% correct. He actually cares about his customers and their cars, isn't trying to cheat anyone out of their money. Can't recommend him enough.

Mar 07, 2024

Strange experience trying to get the NY state inspection. They did their own inspection of my car without doing the state inspection, at all. Sent me photos of various parts of my car and an invoice for $3600 with a list of 11 things I needed to do before they could pass my car. I told them I couldn’t afford it, they offered me financing and cheaper parts, but it all started to feel like a scam. I confirmed with a friend that nothing on that list was actually needed to pass the inspection. After I declined they didn’t do the state inspection and didn’t charge me for it. I immediately took my car to another shop in the area and it passed and I was done within an hour. This is probably an unfortunate sales tactic they use on people who may not know any better. Be wary and get a second opinion before committing to this shop.

Dec 07, 2023

I can’t thank Harry enough for always treating me ( 2008 Honda Element ) right, being honest and listening to me when I come in. I moved to Queens several years back - thought I could find another valuable and honest auto shop in my new neighborhood- nah dude - there are no other amazing and reliable shops that actually care about the client as a client and not just a customer. For as long as I live in NYC, I’ll be taking all my automotive issues here! 💥🙏🙏🙏🙏🙌🙌🙌🙌💥

Dec 07, 2023

Kevin and his crew are masters of the craft of mechanics. They are friendly, honest, punctual and LOVE cars. They are also fun to banter with without distracting from the business that needs to get done. I've brought in both luxury vehicle and a vintage car and they make miracles happen, all with a positive attitude. I recommend them for tiny repairs to serious body work.

Dec 07, 2023

Kevin runs a great shop with his father. He was honest, the quote was competitive, and the repair was flawless- his shop even detailed the car after the repair. His shop was quite busy at the time, so I would recommend reaching out early to get your car in the repair queue.

Dec 07, 2023

No good for business

Dec 07, 2023

Throughout the past year, I had a couple of excellent experiences here and it's definitely my go-to shop as long as I'm in NYC. Kevin was very helpful with easy communication through both phone calls and WhatsApp. He helped me deal with insurance company confusion and worked out a fair price for me to get my car back on the road after a complicated fix. They are thorough and will show you and explain what's wrong with your car without overcharging you or trying to add extra work. I think trust and competency are a big deal in auto repair. It's hard to choose a shop to work on your car since prices can be high at so many places and you don't know who to trust. There are so many options. For me, I'm happy to go to Harry's Auto.

Dec 07, 2023

Took our car to them over the course of 6 months and at first we thought they were nice guys but would lie and charge us for things that were “fixed”, when they weren’t repaired correctly. Also they decide their own hours and there’s no clarity about which day each specific mechanic will be in so your car could sit under the BQE for quite a few days before it even starts to get worked on

Dec 07, 2023

very good service, fixed my work truck fast.

Dec 07, 2023

Great mechanics! Replaced my catalytic converter, and detailed my car as a favor with no added price. Would definitely return

Dec 07, 2023

I was really amazed by how incredible the customer service at Harry's auto repair is. I had gone to another auto repair shop and gotten a really high quote for repairs i'd need to pass inspection, and I wanted a second opinion. The most impressive thing about Moe was he took photos of my brakes and other components in the car and was able to show my husband directly on the car itself what needed repair and why in person. His quote for service was over $600 less than the previous auto shop, and he even did extra details just to be nice. Moe has made a lifetime customer out of me! I trust Harrys Auto Repair and I'm grateful to find an honest mechanic.

Dec 07, 2023

Quick service and fair prices. Very communicative via text/WhatsApp- provided pictures and videos of the problem. Would use them again.

Dec 07, 2022

100% Great Spot. Very fair pricing and Quality Service! Kevin and his boys are the best!

Dec 07, 2022

Do you have a friendly car? Maybe one that talks?

Dec 07, 2022

Really caring honest mechanic Ricky is really good at his work may God bless you 🙏🏽

Dec 07, 2022

These guys are too awesome. I was lucky enough to have a family of rats move in under my engine, eating away at my entire wire harness. Kevin and his guys helped me out in just a few days at an affordable price. Not only that, when I picked up the car, it had been cleaned inside and out! Highly recommend.

Dec 07, 2022

Had my 1990Nissan maxima engine done by harry he did a great job and great price he is a great mechanic knows what he's doing I highly recommend him.

Dec 07, 2022

They were supremely helpful and seem to love what they do. It’s almost like it wasn’t about the money.

Dec 07, 2022

Took great care of my '93 Volvo 240

Dec 07, 2021

Extremely professional and helpful, by far the best mechanic I've been to. I've been here twice now, both times Rick helped me. The service here is quick, well-priced, and they do fantastic work.

Dec 07, 2021

Good neighborhood mechanic. High recommended.

Dec 07, 2021

I went in with a flat tire, they didn't even look at it to see if it could be patched. They immediately said it would need a new tire then they wouldn't even put the spare on for a fee. Go somewhere else.

Dec 07, 2021

Nice guys and reliable.

Dec 07, 2021

The guys are very good at what they do