Hauck Tire & Car Care, Inc.

Nov 07, 2024

Fyi They charge $5 for air.

Oct 07, 2024

I LOVE this place. They are so nice, and incredibly honest. They undergo that I have to budget for non emergency maintenance and repairs and will give me a punch list with order of importance. They also helped my neighbor get her transmission replaced by Honda and didn’t even charge her! It’s hard to find a place like this. They know what they are doing, they genuinely care about their customers and they do the right thing.

Sep 07, 2024

I brought my mother-in-law's car in for an oil change and check-up. They've been loyal customers for a long time, but it's the first time I've been here. This place is outstanding. Excellent service and perhaps the nicest people I've ever met in the automotive repair industry. If you live in the Tulsa area or are passing through and need auto service, I highly recommend that you bring your car here!

Apr 07, 2024

Always had good experience there. Part they installed failed (not their fault) and they replaced it free without batting an eye! Good people.

Mar 07, 2024

Hauck Tire & Car Care has provided our family excellent service for years. Recently, I ask them to change our headlights to LED bulbs. I returned to let them know that the night vision was not what we expected. Andrew took the time to drive the car at night so that he could fully understand the issue. He replaced the LED headlights with platinum headlights that work great. Moreover, we received a credit for the difference in cost and no added labor. Outstanding customer service!

Feb 07, 2024

Super friendly and reliable staff! Our car broke down in Tulsa during a road trip (needed a new radiator and thermometer) and they helped us the same day (two cars fixed before ours). They were quick and even helped us ensure that nothing was left unchecked. Extremely fair and low cost for such excellent service. Thank you!

Dec 07, 2023

After I paid for a diagnostic test and they told me what was wrong/what needed fixed, I asked for a list of the things that needed fixing. They told me, "No, goodbye." So I left. Later my friend dropped by and asked about the same things regarding my car, they happily helped him. I know that auto places are prone to treat woman and men differently, but this just felt like a bit much. I've had better customer service at chain auto places.

Dec 07, 2023

Getting quotes for work is like pulling teeth. Very rude and overcharges for work. Found 3 GREAT shops within 1 mile of this place that works with me and is much more professional. Save yourself time and money and skip this place!

Dec 07, 2023

Hauck’s does quality work! They are honest and will not recommend unnecessary services like many other shops do. We’ve been using them for years and won’t go anywhere else

Dec 07, 2023

I pulled into Hauck early one morning with a flat tire. They estimated time for repair and a quote - both were exact. Excellent communication and very pleasant to work with. I will use them for all my future vehicle needs.

Dec 07, 2023

What more could you ask for from an auto shop? Family run and super personable people. They did a few pre purchase inspections for me and went above and beyond. Andrew is great and incredibly helpful. I can’t help but encourage everyone to ignore the negative reviews. They’re not in the business to put lipstick on pigs. Quality work from quality people.

Dec 07, 2022

Randy Hauck is the worst human maybe in the world. Horrible, overpriced and incredibly disrespectful. Refuses business just because he wants to and then, if he chooses to accept your money, he will charge for parts not needed and not ever fix the problem. I do not know how this man has stayed in business. He will never ever get my business again or anyone else I know. The are too many other amazing companies in Tulsa who want your business and his rude and unethical behavior will not be tolerated by me and anyone else I know. Please READ ALL REVIEWS and watch out if you value the money you spend.

Dec 07, 2022

Randy is awesome! You have my word, Aaron Walton

Dec 07, 2022

I really needed my front brakes and rotors changed because they were super worn down and I had a last minute trip coming up. I called to see if it was possible for them to take care of it and they advised me to come in so they could check it out first. They were all so amazing and so friendly. Not to mention they got everything fixed within a day!!!! The gentleman working the front desk was so incredibly kind and inviting. They also have better prices than other places I’ve been to before! I definitely recommend them and will 100% be using them in the future!!!!!!

Dec 07, 2022

I’ve been going to Hauck for two decades now and they have always been amazing — combining expertise, kindness, and honesty. Last year I stupidly busted my side mirror and they made the extra effort to dig up a used window to replace, saving me at least $200. I definitely recommend.

Dec 07, 2022

My wife and I both had minor issues with our vehicles. They were able to identify the problem, fix it and get us our cars back in a timely manner. I feel comfortable using Hauk for my car care needs. They are a small, family run business and they are professional, trustworthy and honest. I would highly recommend them.

Dec 07, 2021

Excellent quick eval and service

Dec 07, 2021

I bought a used car from someone who didn’t tell me the battery had a slow draw. After replacing the battery 3 times, I knew I had some sort of electrical issue. I am a woman and I know little to nothing about cars but I knew an electrical issue would be very expensive. They definitely took pity on me and fixed my car in a day! Anywhere else would’ve charged me at least $1200 and I paid a fraction of that. I have another small issue they recommended fixing and I will soon be back to have them fix it.

Dec 07, 2021

I will be honest; I did not receive service from them, but judging simply by the phone call I will not be taking my care there unless I absolutely have to. I called with questions regarding the replacement of a lug nut stud & when I asked for a loose estimate for the service, the older gentleman became touchy a short & began to rush me off the phone. They didn't close for another 45ish mins & I just had a couple Qs; that one & then "when is the earliest you can get me in?" When he answered the 2nd Q he was short & sarcastic-sounding. I know it has been a tough year & maybe he has something serious going on, but when dealing with something I'm not very knowledgeable about, I really appreciate when experts do not make me feel dumb or like I'm not worth their time. He also could not hear me well, which probably isn't his fault, but why can't he just be nicer to his customers? You catch more flies with honey. It's a shame too bc I absolutely love being around & supporting people with much more life experience than me & would have gladly went there 1st thing Monday morning if he had been more patient with me...

Dec 07, 2021

This was the rudest interaction I have ever had with an individual he showed no patience and seemed to not have the time of day for a customer

Dec 07, 2020

Favorite place to get my car serviced

Dec 07, 2020

Theyve always given me the best customer service, and always take car of my Jeep properly.

Dec 07, 2020

Took my vehicle in yesterday and it was ready in no time at all for a fairly involved repair. Everyone was courteous and professional, the price was reasonable, the entire process was painless.

Dec 07, 2020

Good people! Honest and Fair

Dec 07, 2020

I had a tire going flat very quickly, so I pulled in. The guys had me fixed and out the door in 15 minutes.

Dec 07, 2020

Randy & his team are excellent! They know what they are doing! Honest, friendly & thorough!

Dec 07, 2020

Very nice and took good care of my car

Dec 07, 2020

simply the best in town!!!

Dec 07, 2019

Always great and fair service. I will continue to only use Hauck.

Dec 07, 2019

Excellent service. Very friendly staff. I trust them.

Dec 07, 2019

I've been going to Hauck Bros for 25+ years and have the highest possible opinion of them. They have always been 100% reliable, honest, professional, and friendly and pleasant to deal with. There has never been an issue with my cars that they couldn't fix. They are always prompt and the cost is always reasonable. I rely on them completely, and have recommended them to many friends.

Dec 07, 2019

I’m local live close to the tire shop. I had a flat and no one had my tire in town. I purchased a tie off the web. I live close and did walk in and tried to have them installed at Hauck. I super surprised how quickly the tire shop owner, dismissed me. Even if you have a fix a flat they will not help you either. All they want to do is sell you over priced tires! Fire stone up the street installed the tire for me on 41st street!

Dec 07, 2019

beat every other quote i got around town and did the job really quick.