Haven Automotive Services

Nov 21, 2024

THIS is where you want to go for Mercedes Benz repairs! Mike (Mr. Mercedes) Haven, Alex, & Becky are exemplary! 👍👍 ❤

Jun 27, 2024

If you own a BMW and want to get it repaired right (with slightly reasonable prices…) Mike is the guy. He is quite straightforward but your car will be fixed right. Honest, knowledgeable and reliable.

Apr 27, 2024

So glad I found Haven Automotive! They serviced my 2017 GLS 450. Pricing was very reasonable, and they worked with my 3rd party extended warranty. Turnaround time was great as was the work (and customer service.) 100% recommend. This will be my new go-to! I'm done with the dealership!!!

Mar 27, 2024

He fixes the job halfway so he can ask for more money took a car to him direct from Mercedes gave a bill of $357 but Mike charged $799 for the same thing and he forgets everything you tell him,screaming using slur words and saying go back to Africa I have it on video too the parts Mike said he bought were even cheaper than the labour ,how do you work on a headlight for 1 month and some days and the car is still showing error messages ,mike doesn’t do well with black people, in the reviews their are complaints from 5 years ago they take advantage of people be wary at this establishment.bless

Mar 27, 2024

Mike and his shop has done great mechanic work on my wife’s BMW, I work out of State and I have full confidence that Mike will keep our BMW in perfect condition if need be. Thanks

Jan 27, 2024

Mike and his staff were a pleasure to deal with. Great service, reasonably priced, honest, timely and knows his stuff when it comes to Mercedes, BMW and other European brands. Did not hesitate to work on and did a phenomenal job with our R129 SL600. Knowledgeable, honest and reliable mechanics are hard to find - he’s a keeper. Happy to be a customer and would recommend to others. Thanks, Mike!

Nov 27, 2023

Buyer beware

Nov 27, 2023

Finally a reliable and a professional place in Houston where I can take my cars for repairs. I was referred to this place by pure luck. My car was sitting at a different garage for more than a month since they were not able to figure out the issue with it. As soon as I met Mike I knew right away that this guy knows what his job. Mike and Alex diagnosed the issue right away. Mile made sure that he explains everything to me before even touching my car. A thorough professional with 40 years of experience, Mike is a no nonsense guy. Will tell you upfront about the work that’s needed. Have already referred the place to my friends who own Mercedes and BMW’s. Great first experience. Definitely will go back again Infact plan to bring my other car back to him very soon.

Nov 27, 2023

Great service with quick turnaround time! Will continue to do business here.

Nov 27, 2023

Haven Automotive is an excellent business that is hard to find around nowadays. Mike is very honest, straightforward and professional. He did an excellent job and I feel very comfortable to bring my cars for repairs anytime. Highly recommended the business.

Nov 27, 2023

I have been coming here for 10 years now and I have always been treated so good. Becky, Mike and the crew know everything about my BMW X5! So glad I found them!!

Nov 27, 2023

Mike knows everything about Benz's and Beamer's and a fair price to match. Great place to have your vehicle serviced.

Nov 27, 2023

Mike was great and helped me with 2 pre purchase inspections the same day. Love these guys.

Nov 27, 2023

Mike's expertise, knowledge and years of experience with Mercedes has been a blessing! I have been really impressed with my services.

Nov 27, 2023

Only place my husband takes his BMW to.

Nov 27, 2023

Terrible Customer Service Skills, Always wants things done his way, it’s never “customer is always right” He “Knows it all” Has a smart mouth, untrustworthy, Disrespectful, Always in a temper no matter what. DONT RECCOMEND! Go to other shops like EMG Houston, DDM GARAGE, Or Engineuity autoworks

Nov 27, 2023

Terrible services, I was charged $200 on a $124 part and charged another $136 for an half an hour service. Same prices as dealership, so you might as well go to the dealership

Nov 27, 2023

terrible Place just stay away from them , super rude and racist guy wouldn't recommend this guy at all

Nov 27, 2023

terrible place and rude

Nov 27, 2022

From the front office to the back work shop this place is awesome. Becky was very personable and attentive. Mike is the guy who has the passion to keep my car in tip top condition with auto repairs/maintenance. I love having the team here taking care of my automobile! By the way I’ll been using the service here for over 10 years!

Nov 27, 2022

I have lived here for about 15 yrs, and not sure how I didn't know about this place. I have 3 x OM642 diesel Mercedes, a Porsche 911, and VW TDI. I am very selective about who works in my cars and I avoid dealers at all costs. I had very complicated diesel fuel injection problem that the dealer nearest them, $200 later, was incapable of diagnosing. Went here,and they very methodically and diligently took the time to walk through diagnostics and determine there were 2 bad fuel injectors in my diesel, reprogram the ECU, replace diesel fuel pump, and some sensors. VERY personable,professional,and affordable. would return with no hesitation. Thanks Alex, Mike and Becky. they know their stuff!

Nov 27, 2022

Mike has been taking care of our cars since 1997. Extremely competent, reliable, and trustworthy.

Nov 27, 2022

My 2014 Moto Guzzi Norge was serviced as promised. The bike recieved a full service as described & made 2 keys. I will use Mike Haven & his experienced staff again!!

Nov 27, 2022

We took our car for repairs at this autoshop on 2 occasions and we were deeply deceived by the service and quality of work received. We will not recommend using them.

Nov 27, 2021

Brought my BMW here to have a noise in the front suspension checked out. They had it for most of a day and said they thought it was a front strut, but weren't sure so they advised me not replace anything and assured me they had checked everything and it was safe to drive. I paid the money I owed and drove it for another week or so. The noise didn't seem right, so I took it to another BMW shop. In under 2 hours I had a call back saying they identified the issue as an extremely loose sway bar bolts, which they tightened to spec. It's now been several months with no issue. I'm extremely disappointed that I wasted money at Haven Automotive and that they couldn't find such a simple issue. Additionally, this was during the middle of the COVID pandemic. Mike nor his front desk worker wore masks, even while riding in my vehicle with me. Lastly, while people are free to share their political beliefs, I thought it unprofessional to have campaign signs in the front door.

Nov 27, 2021

Great facility super friendly and good work.

Nov 27, 2021

I first saw Mike when I needed a 2nd opinion about some car repairs on my 2012 E350 Mercedes I was told I needed. He looked over the car and gave me his expert opinion. He replaced a transmission mount which made a world of difference in the way my car drove and sounded. Within the next few weeks I took car back to replace the engine mounts and my car drives so much better. He also recommended future repairs. I appreciated Mike's honesty and did not feel like he was trying to dig deep into my pocket with unnecessary repairs. I would recommend this automotive shop and will use his services again. May 2012

Nov 27, 2021

I was referred to Mike of Haven Automotive by Corliss Auto of Katy for work on my BMW. If you have a BMW or Mercedes take it Mike at Haven for any issues you have. Mike could not have been more attentive about the problem i was having. He has over 40 years experience with these cars and diagnosed the problem and repaired it very quickly. I have been taking my BMW to the dealer prior to the warranty running out and they wanted to charge me $200 just to diagnose the problem.. I have no doubt in my mind that the Dealership would have cost at lease $1,000 more for the work. Thank you again Mike for your help today!!! I will let all my friends that drive BMW and Benz know that the only place to get work done is Haven Automotive on Park Row.

Nov 27, 2021

I’ve been to Mike twice now for work on my BMW and see myself coming back in the future for more work. Mike simply knows his cars. 🔥

Nov 27, 2021

Mike is an amazing mechanic and will go the extra mile to make sure your car is working well.

Nov 27, 2021

Mike was recommended by the previous owner of the vehicle I was getting looked at. When I called Mike asked me to bring the car to look at it. I did and he was able to diagnose it and give me a very reasonable price. Definitely a place you should come to to get your BMW looked at.

Nov 27, 2021

This is an amazing place. Very, very professional. Extremely reasonable. Becky and Mr Haven were extremely helpful, honest and compassionate to my issues. I highly recommend their service and care!

Nov 27, 2020

Best place to take your BMW car or BMW Motorcycle. Mike is awesome and one of the few local experts in BMW Vehicles. Service is always fast and very professional.

Nov 27, 2020

Mike is the expert when it comes to Mercedes. He saved me a whole lot of money compared to what a dealership would charge and I'm more confident in his work. Finding a good honest mechanic like Mike is like finding a needle in a haystack. I called him a magician with what all he did for me.

Nov 27, 2020

Prompt service. Took care of my car issue(which was my fault) and also fixed another issue that I didn’t detect. Thanks to the staff.