HC Auto and Body
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Review highlights
"Fast, organized and good communication. Also some of the better selections in used cars we found in the area. Thank you!"
"Big thanks to the rest of the service team that helped behind the curtains!"
"Unfortunately, I cannot recommend their service based on my personal encounter."
Overview
Categories
Auto repair shop, Auto body shop, Auto bodywork mechanic
Directions
2424 S Wilmington St
Raleigh, NC, 27603
Phone number
Call: (919) 809-8909Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
Closed
Description
At HC Auto Sales in Raleigh, our goal is for you to be so delighted with your vehicle purchase that you’ll come see us when you need your next car and will happily recommend us to friends and family. Customer referrals are the ultimate compliment. With many vehicle shopping options available, we differentiate ourselves by understanding our local car-buying community and satisfying its needs; helping valued local customers like you, find the vehicle that’s the “right fit”.
Reviews (33)
Jan 17, 2025
5 star
Jan 17, 2025
Perfect job, and Adriana is doing great! 🥰
Jan 07, 2025
Adriana is the best at H/C auto & body she has a great personality, very nice and kind if you need the job done I definitely recommend talking to her. 👏🏼
Jan 07, 2025
Adriana was very professional and informative about the repair quote on my 2012 F150. No complaints at all.
Jan 07, 2025
Can’t recommend HC Auto enough! Adriana was extremely helpful and got my car ready in no time. The whole team was great, they left my car running like new and looking like new after my car accident. Thank you so much!
Jan 07, 2025
Greate customer service provided by Adriana.
Jan 07, 2025
I couldn’t recommend HC Auto and Body enough! I brought vehicle in the service and communication been first class the whole way through. Adriana made sure to keep me updated through the whole process from communicating with insurance to getting my car back in a timely manner ; workmanship is awesome. Thanks, HC Auto.
Jan 07, 2025
I know next to nothing about the mechanics of cars so i was very happy to be referred to the folks at H C Auto in 2021. Everyone I have encountered has been friendly, professional and takes the time to explain and patiently answers my questions. I have a 16 year old car so yes, I have spent some money there, but their pricing is fair and their advice is honest. Thanks for consistently going the extra mile and keeping my car running!
Jan 07, 2025
Spoke to Adriana to get a vinyl piece add to the center console. We have been emailing and speaking on the phone. I came in for installation appointment and they said the center piece needs some extra pieces apparently. So I decided to go elsewhere. She previously quoted me $115 for installation then when I decided to go elsewhere she tired to still charge me $115 for dismantling and putting it back to together with no work done. Keep in mind it’s only been 15 minutes since I walk through the door. Which unbeknown to her I heard the technician say it will take him 5 minutes to put it back on. When I try to talk to her she was dismissive and claim she had doctor’s appointment. She left, came back with Amir, I don’t know what was said back there but apparently now Amir is upset with me. Amir was clearly upset because he raised his voice with me several times. We worked it out eventually. I was fine paying a small fee but charging $115 is ridiculous then arguing with me about it is even more ridiculous. WORD OF ADVICE: Don’t hand them your car unless you sure you want to pay them because they will charge you no matter if they fix your car or don’t. They charge you for just coming in. It was a heavy miscommunication on Adriana part, I also believe she went back to Amir and said something to get him upset. Only do business with them if you are sure you want to touch your car because they gonna fight you to pay them even if they had your car for a few minutes. Shout Out to Carlos and the rest of the crew, they had calmer heads and explained everything to me perfectly.
Dec 07, 2024
Carlos really did a good job, and he is excellent for his job and never short of patience to explain anything to ladies who really don’t understand mechanic stuff. It is a great experience here and l will definitely come back if l need to!
Dec 07, 2024
One of the most wonderful places to deal with and with confidence
Dec 07, 2024
These guys are the best. I purchased my vehicle here and I remember them telling me that they service them also. My service was done in no time at all and everyone was professional. I will bring all future services needs to them. Great people, keep up the great work.
Dec 07, 2024
They were able to diagnose and fix my car’s problem and charged a very reasonable fee for doing it. I would recommend them highly!
Dec 07, 2024
Did great work on my car! Amazing customer service, Carlos is a very cool guy.
Dec 07, 2024
Great place to get your service completed in The Raleigh area!
Dec 07, 2024
Great service.
Dec 07, 2024
I had a great experience with HC Auto and Body. I was new to the process of working through insurance and repairs, but they were very helpful and communicative in getting my repairs done. To top things off, they did an excellent job with my car- it looks as good as new. Highly recommend!
Dec 07, 2024
Took my car in for an oil change and they were extremely helpful the guy working at the front desk was outstanding .I will be bringing my car back anytime it needs repairs customer for life.
Nov 07, 2024
Adriana Ramos was very helpful and answered any question we had
Nov 07, 2024
Good service for the car maintenance
Nov 07, 2024
Great service...Truck looks great...would recommend this shop to all
Nov 07, 2024
HC Auto is AWESOME… Great work, fast turnaround, and Carlos is amazing. Thank you for the great work and customer service focus.
Nov 07, 2024
I got rear ended about 2 weeks ago for the first time and i had never dealt with insurance before. Adriana worked with me through the process from beginning to end. She was very helpful in getting my car fixed asap. I recommend coming here 100%. Thanks so much!
Nov 07, 2024
I have been a regular customer here for inspections, and this time they were able to squeeze me in fast for a battery test and changed a new one for me. They were very transparent and clear about the process, made sure I was aware of everything. Thank you Carlos and Luke for explaining me the background knowledges so I can know more about the issue, and I definitely recommend this place for anyone who need to get their cars fixed!
Nov 07, 2024
I was recently involved in a car accident nearby, and the team at HC Body Shop has been incredibly kind and supportive. As someone unfamiliar with the procedures, I truly appreciate how the staff guided me through every step. They are the friendliest and most knowledgeable people I’ve encountered in the area. I would absolutely give them my highest recommendation!
Nov 07, 2024
The process is professional. The services team did detailed checkup and provided detailed report. The associate also provided great suggestions.
Nov 07, 2024
Very happy and satisfied with my service. Adriana is very nice and did a very thorough job.
Oct 06, 2024
Awesome friendly fast honest transparent, and respectful.
Oct 06, 2024
I had a great experience at HC Auto and Body! I went in for a state inspection, got the appointment the same day I called. Once I got there everyone was super nice and the job got done fast. Overall, it was a great experience.
Oct 06, 2024
Shout out to my dude Carlos. Went in for an appointment and was welcomed by Carlos for the first time, i had a few questions about the engine oil they used and he answered them all and much more. All the employees seemed to be enjoying themselves working there and they were also celebrating a staff members birthday (offered me a slice of the cake 🎂) Which is always good to see! Very satisfied with the service i got and it was all pretty quick, didn’t even feel like I waited much before they pulled up my car. Definitely will be making this Auto Shop my go to place for any kind of service needs! 💯/10 service and staff!
Oct 06, 2024
They know how find the problem and fix it! They got a great team to take care of your vehicle!
Sep 06, 2024
I was very satisfied with the service I received. The staff was very professional and courteous and it didn’t take them long to complete my repair. Very reasonable prices. I highly recommend them!
Sep 06, 2024
Nice people working with and nice job done.