HERCULES AUTO REPAIR

Nov 20, 2024

Pulled in and they put it on the rack and within about 10 minutes I had it fixed

Oct 27, 2024

Best service around get what you price for

Oct 27, 2024

Had to edit this review from 5 stars to 2 because the company was sold and the new owners have no idea what made it so popular to begin with. They are rude, give short answers, and seem to dislike speaking with customers. I sent my partner to try just in case it was me, and they ignored him, too. I asked about several issues that they straight up refused to even look at. When I mentioned that I've had the exact same problem repaired here previously, they thought that was just a dumb business model and a waste of time, which is how I learned about the ownership change. If you buy a strong business, don't blow off the customers that come with it. The real issue though is that they don't actually know how to repair anything - they just recommend replacing the whole damn part/system in question. This happened to us 3 times before we figured out that the owner everyone knew and loved was gone. Extra crappy in contrast to my past review from 4 years ago: Honest mechanics with decent prices and amazingly fast turn around times. These guys are direct and courteous, cool with customers who purchase their own parts, and happy to finish off a project if you get in over your head (not that I've ever done that 😂). If you're tired of leaving your car somewhere for days, or having someone replacing instead of fixing, these guys are a solid go to.

Sep 27, 2024

Fast, Fair, & Helpful

Sep 27, 2024

Hercules auto repair is absolutely fantastic with their service. They’re very quick. What one shop charged me over two grand for Hercules charged me only 1800 they make sure they get the job done right and let you know what really is wrong with your car. They are awesome!! They finished everything in one day!

Aug 27, 2024

Buen trabajo pero mucho tiempo de espera

Aug 27, 2024

Came in no appontment got quoted better than a childhood friend i was out in less then a hour given my brake system coroded from Chicagos salty ice otherwise i wouldve been out quicker . None the less they didnt quit got the job done and earned a life time client as well as referals thanks a lot

Jul 27, 2024

Willie and his crew provide A1 service! One of the best places in South Dallas, to service your car👍🏽👍🏽

Jun 27, 2024

Muy amables y no me hicieron esperar..y muy económico.

May 27, 2024

Good work, but twice as much as it should have been. Make sure you get a quote first

May 27, 2024

So there communication services is screwed up. I had a Cadillac converter replaced on my car and my check engine light is came back on and it was saying that the Cadillac converter was the problem, so I was supposed to get my money back for the converter and when I got there, the story change to putting back the bad one on my car and give me my money back or just keep the one they put on there and not give me any money back. I was like that’s not what we discuss in the beginning. So the communication and service is poor, don’t recommend going to them.

Apr 27, 2024

No lo recomiendo a mi me cobraron casi 5 200 por fallas en el motor, solo mixteaba y me lo entregaron peor y ni se preocupan por eso solo cobran y cobran, el mecánico es malisimo, al dueño no le importo entregármelo peor apesar de todo lo que pague se lo regrese barias veces y parese que les molestaba

Feb 27, 2024

I've been going to this tire shop for over 30 years

Dec 27, 2023

Excelente servicio Muy atento a las necesidades de los clientes.

Nov 27, 2023

250 dollars they wanted to charge me just to weld my pipe back

Nov 27, 2023

Do not go here if they tell you diagnostic is free! It’s not free and they will tell you it is. Found someone down the street that will make the fix I need for 50% less. I paid the $80 diagnostic fee since it’s still cheaper but they are fraudulently telling customers they don’t have a diagnostic fee. Terrible service and pricing. Would definitely would not recommend using them.

Nov 27, 2023

Easy quick affordable and friendly been going there for over 30yrs

Nov 27, 2023

Good friendly service I had them to do a front end suspension check cause I was in a car wreck and they pin point the problems

Nov 27, 2023

Good, honest service! Fair pricing & efficient service. Would recommend 100%!

Nov 27, 2023

Great customer service and reasonable prices

Nov 27, 2023

Great group, very professional

Nov 27, 2023

Had a power steering pump put on a little over 1 year ago, already making terrible noise,like dry bearing. Will take up there and see what they say, I know one thing they'll say is it's already out of warranty. That's a dang shame for just a little over a year old and I probably put about three thousand miles on my car this year on it

Nov 27, 2023

Hercules is always fairly priced and honest to me. They are my go to local shop for the in-ground alignment racks for lowered cars. Also had quick exhaust work multiple times without issue.

Nov 27, 2023

I had a great interaction with this garage they were straightforward honest workers who charged a fair wage for their services I bought the brake pads they put them on in a timely manner and I’m extremely happy and will go back

Nov 27, 2023

It was just great got in and out the work is good

Nov 27, 2023

It's first come first serve, no appointments. Quick service at a good price, I will definitely return and recommend them.

Nov 27, 2023

Not really helpful and considerate

Nov 27, 2023

RIP OFF RIP OFF RIP OFF

Nov 27, 2023

Someone cut out a piece of my catalytic converter pipe overnight and these guys fixed it up in minutes! Fastest auto service I have ever experienced and the price was more than fair. Thank you all for your help! Kind staff and great service.

Nov 27, 2023

Terrible. Terrible. Terrible. Litterally do nothing and expect you to pay them.

Nov 27, 2023

These guys had the hearts to look our car over right before they closed. We were so worried about it overheating. They were thorough, knowledgeable and kind.

Nov 27, 2023

They wasted my time. When I dropped my car off at 9:30am I was told it would be about 1.5 hours. At 11:30am I called to check in and they hadn’t even started or reached out to let me know there was a delay. I’m taking my business somewhere else.

Nov 27, 2023

This place got my loyal car back running again and I’m so glad I found them! They were able to work with me and were quick for getting my car repaired and ready same day!

Nov 27, 2023

Very nice & respectful. Quick & easy. They have a clean air conditioner office to sit in while you wait. They looked, gave me a diagnosis, and info on cost, less than 10 min wait. Thx Willie